Bill Fallon
Bill Fallon at Colonial Volkswagen of Westborough

Bill Fallon

Service Advisor

Colonial Volkswagen of Westborough

89 Turnpike Road, Rt. 9
Westborough, MA 01581

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4.9
736 Reviews
4.9

736 Reviews

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736 Reviews of Bill Fallon

February 20, 2026

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Employee Rating

Very nice, ample seating, displayed vehicles in an inviting way, Bill Fallon is very professional. More

by MMATULIS23
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Recommend Dealer
Yes

February 12, 2026

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Great service. Handled my car with great skill and very clear position and had it done fast More

by jjschram79
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Recommend Dealer
Yes

Other Employees Tagged: Jon Lacey, Dylan Begin

February 11, 2026

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The staff was very friendly, helpful thorough and did a great job. Also super quick More

by lhuynh
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Recommend Dealer
Yes

Other Employees Tagged: Bill Mcgrath, Gina Martinez , Danny (the mechanic who worked on my car) 5 stars also.

February 09, 2026

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Great customer service. Great mechanics. Job is always completed on time. Very easy to schedule and get updated during the service More

by RMCGINNITY
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Recommend Dealer
Yes

Other Employees Tagged: Bill McGratg

February 08, 2026

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I've been a customer for years and will continue to be one for many more. More

by JAKE81
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Recommend Dealer
Yes

February 04, 2026

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Phenomenal experience with Marc and the team at Colonial VW. This is the second vehicle purchased from this location. Service has been outstanding and the most recent sales experience with Marc was exemplar More

by booth-venue-trace
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Trade-in Experience
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Recommend Dealer
Yes

January 30, 2026

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Bill is a wonderful service manager! All of the people in service are fantastic! Great leadership in the Department! More

by maggie.mcdonald
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Recommend Dealer
Yes

Other Employees Tagged: Jon Lacey, Dylan Begin

January 22, 2026

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It was an okay experience at the dealership. The staff was polite, the process took short time. More

by sibele_enfer
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Recommend Dealer
Yes

Other Employees Tagged: Jon Lacey, Dylan Begin

January 16, 2026

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Employee Rating

I had an issue with my car, caused by the place that changed the oil. Patrick VW couldn’t fit me in for weeks, but Colonial Volkswagen of Westborough saw me in a few days. They were great. Very commu More

by pam.curbelo
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Recommend Dealer
Yes

January 15, 2026

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Good and fast service the front is always nice and pleasant and are timely too More

by BRENDON_VIETH
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Recommend Dealer
Yes
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