Bill Rogge | Page 2

Great out of state car buying experience I had recently found out that the Shelby Mustang GT350 had been discontinued a few months back. I had intended to buy one in a year or two, but reali I had recently found out that the Shelby Mustang GT350 had been discontinued a few months back. I had intended to buy one in a year or two, but realized that I had waited too long. None were available anywhere in my area (Chicagoland, IL), and in fact on autotrader.com, I found a total of 3 for sale in the entire U.S. Two of them were in Las Vegas and the dealer had marked them both up an additional $20K. The other was at LongMcArthur Ford and to my surprise, the car wasn't marked up at all, and in fact may even have been discounted some. I figured that there was no way the car would actually still be available, but emailed them about it anyway. I was surprised to hear that the car was in fact available. Living over 600 miles away though, I was concerned about being able to buy a car that far away, and also that I may not be able to get there in time to before someone else got it. After all, it was only one of three Shelby Mustang GT350's left for sale in the entire U.S., and who can just up and take a 600 mile trip on a moments notice? Not to worry, Shelby Weis (who awesome is that.... the saleswoman's name is Shelby) informed me that the purchase could be handled remotely and I could get the car delivered and that I could put a deposit to ensure no one else bought it first. Bill Rogge handled the sale from there, and it must be said that they have a very efficient system set up at LongMcArthur, where people handle specific aspects of the sale to make the whole process very smooth. Shelby Weis handled the online part of the sale, Bill Rogge handled the overall sale, getting me a fantastic 1.75% finance rate. Paperwork was overnighted to me to sign everything, and they provided a postage-paid return envelope as well to send the paperwork back to them. I had initially intended to pick the car up, but this proved difficult. Not to worry, they'll deliver the car for you! For $750, the car was shipped to me. Considering it would have taken me two days to get the car from there back home again myself, not to mention having to have someone dog-sit for me, someone to drive me there, gas money, and also over 600 miles on my new car, this is a fantastic deal. Not just monetarily, but convenience-wise as well. Darrin Hurd handled the shipping and everything went smoothly and he made sure to keep me updated and also checked to make sure everything went OK with the delivery and that I was happy with the car. All in all, a great experience and these guys clearly know the ropes when it comes to dealing with out of state car buyers. The fact that they didn't mark the price up to gouge the customer when other dealers were doing the same thing recently speaks to the kind of people they are at LongMcArthur. They are also give back to various charities, which really was a plus for me buying from them. David Huntley, IL More

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Long McArthur Ford just makes it easy to buy a new car. From the time you enter the door, they are friendly. Once you meet with a dealer there is no pressure, and when helping give you finance options, the From the time you enter the door, they are friendly. Once you meet with a dealer there is no pressure, and when helping give you finance options, they take the fear and pain away! Bill Rogge is so easy going, shows us what the dealership had, gave us choices, really listened to us. We have bought 3 new vehicles from Long McArthur, 2 in the last 90 days. I wouldn't go to any other Ford dealership to buy a vehicle! More

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We bought our last car with Bill and were happy so bought We bought our last car with Bill and were happy so bought our new 2014 Ford Fusion Hybrid from him also. He is friendly and works with you on findin We bought our last car with Bill and were happy so bought our new 2014 Ford Fusion Hybrid from him also. He is friendly and works with you on finding what you want. Picking a car is a hard decion and he let us take our time to decide. It was a good experience. Thanks Bill More

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Bill was the salesman I worked with and was very professional, helpful, accommodating. Scott was equally helpful when Bill was out with health issues. Diane helped me with the technology part and w professional, helpful, accommodating. Scott was equally helpful when Bill was out with health issues. Diane helped me with the technology part and was so nice and patient with me. More

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Have purchased / leased several vehicles from Long / McArthur in the past. Feel comfortable with the sales staff, feel all options are laid out for us and are made as easy to understand as possible. McArthur in the past. Feel comfortable with the sales staff, feel all options are laid out for us and are made as easy to understand as possible. All questions are answered. Sales personnel are low pressure. Feel selection of vehicles is always good. Dealership floor and sales lot are very clean and orderly. Just a good overall experience. More

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This is the third vehicle that I have purchased from Bill Rogge and Long McArthur! I am always pleased with the professional service that I receive. I will always be a Ford, Lincoln, Mercury driver, and Lo Rogge and Long McArthur! I am always pleased with the professional service that I receive. I will always be a Ford, Lincoln, Mercury driver, and Long McArthur is the best place for me to find the vechicle I am looking for! Thank you again, Bill, for the pleasure of doing business with you and getting me into my GT Mustang! More

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Had a good experience with everyone we dealt with! Bill did what he could to get us into a vehicle we were looking for as close as he could on price. Made the process as fast as he could with paperwork to did what he could to get us into a vehicle we were looking for as close as he could on price. Made the process as fast as he could with paperwork to get us on our way yet we never felt rushed or pressured in making our decision. More

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My husband and I came to have our truck serviced. Eric Johnson did a great job of servicing it. While we were waiting for this, Bill Rogge showed us a new Escape that we bought. Everyone at Long McArthu Johnson did a great job of servicing it. While we were waiting for this, Bill Rogge showed us a new Escape that we bought. Everyone at Long McArthur was fantastic. We are taking the Escape on a road trip this week. We are really excited!! More

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The experience of purchasing the new truck was extremely pleasant and easy for my wife and I. Our time was limited, Bill Rogge made the transaction move as quickly as possible. We are extremely satisfied wi pleasant and easy for my wife and I. Our time was limited, Bill Rogge made the transaction move as quickly as possible. We are extremely satisfied with all aspects of the deal and the new Ford F-150 Platinum. More

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This was our 2nd trip to Long McArthur after the pleasant experience we had 6 years ago when purchasing a vehicle. We received the same quality service and experience we received last time. We drive over a experience we had 6 years ago when purchasing a vehicle. We received the same quality service and experience we received last time. We drive over an hour to deal with Bill Rogge and we have 3 dealers within 10 miles of our house. Not only do I recommend my family to go there, I recommend my friends as well. Top notch all the way!! More

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