Billy (BadBoyBil) Arndt | Page 2

After I bought my 2012 Rav4 I had some problems that needed to be taken care of and Jon Dewer did a good job getting it done needed to be taken care of and Jon Dewer did a good job getting it done More

Helpful 0

Report | Print

I traded in a beautiful 2012 mustang with 34000 miles on it..It's a 6 speed and my left knee is in bad shape..I looked at a 2012 rav4 that was in decent shape but needed a few things like tires and a master it..It's a 6 speed and my left knee is in bad shape..I looked at a 2012 rav4 that was in decent shape but needed a few things like tires and a master key and the cloth interior was very dirty with stains I could never get out myself..So I decided to buy it with a deal to fix the problems..it was the end of the day and I bought the Rav4 but with no master key just one valet key and the interior was not cleaned up at all..I had to take the Rav4 to get home as is..I called and left a message I wasn't happy with the problems that were never taken care of..I called Bozard and told them I wanted the problems we agreed to be taken care of.but was told by the salesman It wasn't in the budget and the deal was done Well Jon Dewar the sales manager heard about and called me and said bring it in I'll take care of it..I brought it in and was greeted by Bill Arndt the service advisor and Jon And Bill had a rental car waiting for me and told me to come back in 3 days When I did come back after 3 days it was like a new Rav4 to me..Everything was taken care as agreed..Master Key new tires and an interior that looked brand new I couldn't have been happier with Bozard Ford at that point ..I would go back there and have my car seviced and in future would buy another car from Bozard...Very happy camper with Bozard and my Rav4 they sold me .. More

Helpful 0

Report | Print

I walked onto the lot and CJ was approachable and not pushy. I just wanted to sit in the Ford Maverick to see if I wanted to keep it on my list of hybrids. (I was anticipating buying within the next 90 pushy. I just wanted to sit in the Ford Maverick to see if I wanted to keep it on my list of hybrids. (I was anticipating buying within the next 90 days). He was very helpful and not at all pushy, like some salespeople at other dealers can be. When another customer of his arrived, he passed me off to Tyler. Tyler was equally professional and approachable. I was not made to feel uncomfortable about some haggling and I had done my research. We easily came to a meeting of the minds. They let me take the car to work for the day, to ensure it would not aggravate my back injury. The whole experience was smooth and stress free, until I locked the keys in the car before it could be programmed to be opened remotely. Tyler got someone out to open the car and away I went. I was a loyal Beaver Toyota customer because of the way they treated me, I have to say that CJ and Tyler @ Bozard surpassed that dealerships customer service. More

Helpful 0

Report | Print

They did a wonderful job. I was treated with respect and curtesy. They were all respectful of my time and the deal on my truck was great. This is my second purchase from Bozar I was treated with respect and curtesy. They were all respectful of my time and the deal on my truck was great. This is my second purchase from Bozard and they will always have my business. Blake was super and did a fantastic job for us. More

Helpful 0

Report | Print

Purchased several vehicles from Bozard . Always the quickest turn around out the door no high pressure sales. Knowledgeable staff . Always the quickest turn around out the door no high pressure sales. Knowledgeable staff . More

Helpful 0

Report | Print

We had a great experience at Bozard Ford Lincoln! Rob B. Was our sales rep and answered questions for us over the year we waited for our Bronco and took his time going over things at pickup! Would de Rob B. Was our sales rep and answered questions for us over the year we waited for our Bronco and took his time going over things at pickup! Would definitely recommend Bozard and Rob B.! More

Helpful 0

Report | Print

Great dealership and excellent service from Frank Serverius in Sales and Rick Garcia the Finance Manager. I started the process online requesting to order a Ranger Tremor in late September and was l Serverius in Sales and Rick Garcia the Finance Manager. I started the process online requesting to order a Ranger Tremor in late September and was lucky enough to have Frank assisting me. In less than 24 hrs the vehicle was ordered, and I was provided the order #. As everyone knows, given the current situation vehicles (especially trucks) are hard to come by and Frank kept me up to date through the process and I took delivery on the 29th of December. Which coincidentally matched his prediction of when the truck would be here. I was pleasantly surprised that there were no games especially since I ordered via the X-Plan and they could have sold the truck for much more $$$, if they wanted to. Finally, if all that doesn't mean anything to you, how can you go wrong buying a car from Santa? Frank is Santa during the holidays at the neighboring Ford's Garage (also a great place), his church and even for plays. He also happens to be one of (if not the longest) tenured employee there which means something given the turnover in this industry. I'd also like to give a shout out to Rick Garcia in Finance that was very organized and made the process smooth and quick with no pressure while reminding me of 0% financing available. This is the 3rd vehicle I bought in 2021 and was among the best experience I have ever had and definitely the best Ford experience (10 of the 46 cars I've owned have been Ford). Finally, I was also surprised they are competitive on pricing for things like window tinting and spray-in bedliners so I had them do that, too. It was cheaper than the place I usually go to for those items and honestly much better jobs done on both. Billy Arndt helped me with those purchases. Everyone was very responsive, even after the sale....I realized I didn't have the code for the SecuriCode pad on my door (about 2 weeks later) and Frank got it to me in literally 2 mins within calling/texting him. More

Helpful 0

Report | Print

Great transaction and experience for my first Bozard purchase. Everyone was excellent and made the buying experience seamless! purchase. Everyone was excellent and made the buying experience seamless! More

Helpful 0

Report | Print

Been around the auto industry all my life.... and Bozard's management staff have put together an outstanding team. Very impressed! Highly recommend! Bozard's management staff have put together an outstanding team. Very impressed! Highly recommend! More

Helpful 2

Report | Print

I was just looking to see what Bozard had to fit my needs when Gregg reached out to me. My experience with him was perfect, unrushed, and completely satisfying. He helped me through the sale and afterward when Gregg reached out to me. My experience with him was perfect, unrushed, and completely satisfying. He helped me through the sale and afterwards, illustrating exactly why I always choose Bozard and send my friends and family here for the best products, sales, and service. Five stars all day Gregg! WELL DONE Sir! More

Helpful 0

Report | Print