Bob Cerza
Bob Cerza at Smythe Volvo
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Bob Cerza | Page 2

Sales Consultant

Smythe Volvo

40 River Rd
Summit, NJ 07901

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5.0
743 Reviews

I am an avid New York Yankees and Minnesota Vikings fan. I am also an animal lover and a member of many animal leagues, such as St. Hubert's, ASPCA, Bidewee, etc. I live in Chatham with my wife and have a daughter who lives nearby to us. My hobbies are watching sports and playing fantasy football, baseball and basketball.

Dealership Experience

7 yrs, 5 mos

Industry Experience

26 yrs, 7 mos

Languages Spoken

English English

5.0

743 Reviews

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743 Reviews of Bob Cerza

April 27, 2024

Dealership Rating
Employee Rating

This is my second time leasing an xc90 from smythe Volvo. The reason we came back to smythe Volvo is because of the wonderful service and people who work there. They are beyond professional and really care a More

by linds86
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Larry Pius, Santiago Piriz

May 05, 2024

Smythe Volvo responded

Thank you for taking your time to share your experience in such detail. We are fortunate to have customers like you. We appreciate your loyalty.

April 24, 2024

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Very professional and helpful. Bob made buying a new car stress free. Would definitely recommend. More

by Theresa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 05, 2024

Smythe Volvo responded

Thank you for the recommendation. Stress-free is what we’re aiming for. We hope you have many safe and happy miles in this new car.

April 23, 2024

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A very pleasant and positive experience. Bob, Henry and Jean were great getting me comfortable with my new car. More

by pegwhiting
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Henry Zhu, Jean Delva

May 05, 2024

Smythe Volvo responded

It is important to us to make sure our customers comfortable with all the features on their new car before they leave our property. Thank you for taking time to share your experience. We appreciate your business.

April 21, 2024

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This is our second Volvo lease and we knew we wanted to work with Bob Cerza. He did not disappoint. Bob was kind, knowledgeable, patient, and honest. Getting a new car can be a daunting task, but he mad More

by PODONNELL
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Scott Jackson, Henry Zhu

May 05, 2024

Smythe Volvo responded

This is a fantastic review. Thank you for these kind words towards Bob and our dealership. We are fortunate to have customers like you.

April 17, 2024

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Bob was great. Loved working with him. Excellent service from start to finish. No hard sell. Would highly recommend. More

by Edward_kellyjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Abood Katib

May 05, 2024

Smythe Volvo responded

Bob is great and thank you for your recommendation. We hope you have many safe and happy miles in your new car.

April 17, 2024

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Awesome service from all involved from sales to pickup. Would highly recommend buying a car here. More

by Edward_kellyjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jean Delva

May 05, 2024

Smythe Volvo responded

Thank you for your recommendation and for this review. We appreciate your business.

April 16, 2024

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Great service! We had to do a lot over the phone because I was driving in from NY, Bob was always willing to jump on the phone and talk things through with me. Wh More

by lindsaywkowalski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Abood Katib, Jean Delva

May 05, 2024

Smythe Volvo responded

Glad to hear we were able to do most of this process over the phone as you were coming from New York. We appreciate you taking the time to share your experience. We hope you have many safe and happy miles in your new car.

March 30, 2024

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Great overall experience. Loved the dealership and the staff working there. They don’t pressure you into buying. More

by ROHANGADDAM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 05, 2024

Smythe Volvo responded

Thank you for posting these kind words. It is rewarding for all of us to read. We hope you have many safe and happy miles in your new car.

March 30, 2024

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Employee Rating

Bob and Alex were great at getting us set up with our new vehicle. We appreciate the excellent service. More

by mbraden08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 05, 2024

Smythe Volvo responded

Bob and Alex are a great team and work hard to make sure our customers are comfortable with their vehicles before they leave. Thank you for posting this great review.

March 24, 2024

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Employee Rating

Great experience at Smythe Volvo! Would highly recommended. People I talked to were very pleasant and professional. More

by kin.yip
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Henry Zhu, Sabrina Mendez , Don Cheong-A-Shack

Mar 29, 2024

Smythe Volvo responded

Your recommendation is important to us and thank you. We hope you have many safe and happy miles in your new car.

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