Brendan Smith | Page 23

I recently purchased a 2013 A8 4.0T from Audi Coral Springs and I cannot believe I'm saying this, buying a car was actually very enjoyable!! I dealt mostly with Brendan and Neil and never once was the Springs and I cannot believe I'm saying this, buying a car was actually very enjoyable!! I dealt mostly with Brendan and Neil and never once was there any high pressure sale, just friendly haggling until a mutual price was reached. After the financing was completed, Neil actually spent at least 1 1/2 hours customizing my car to all my specs, which I realized was the tip of the iceberg. Neil at that time offered for me to make an appt so he could come to my house and link my car to my garage and continue teaching me all the amazing features of my car. As a matter of fact when I sent Neil an e-mail to make an appt, he actually called me while he was on vacation to confirm the day. Where in the heck do you get that kind of service!! When he came to my house he had to spend at least 2 hours setting up my car and teaching me more of the features of this incredible car!! This car is so technically advanced, I think it's going to take Neil many of hours of training to teach me everything. Neil advised me he would spend as much time as I need, now that's what I call service!! When I was talking to Neil that Saturday while he was on vacation and told him I was going to call Brendan to set-up an appt to get my car Derma Plated, I wasn't expecting him to do what he did!! When I called Brendan a few minutes later, Neil had already called him and advised him about my intentions of calling him. When I spoke to Brendan he gave me the green light to come on over now and he would have a car waiting. I definitely wasn't expecting a brand new A8 4.0T waiting for me to drive until my car was going to ready in about 2 hours. That's the first time I ever got a loaner which was the exact car I was dropping off for service and I've owned BMW, Mercedes and Lexus. Speaking of previously owning BMW, Mercedes and Lexus, I always thought JM Lexus was the Gold Standard. Well I can honestly and enthusiastically say Audi Coral Springs has been my best experience ever!!! Neil and Brendan, thank you very much and I will refer who ever I can. As a matter of fact, I just referred my brother who may want to buy a A8 4.0T cause he loved driving mine and cannot believe how fast this freakin amazing car is:))) Thanks, Todd Pinsky, DPM More

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Coral Springs Audi delivers expertise and commitment to providing top notch quality customer service which leaves the customer confident in purchasing their next car from this dealer providing top notch quality customer service which leaves the customer confident in purchasing their next car from this dealer More

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The best car-buying experience I've ever had. Period. Make no mistake: you MUST ask for Mike Rokowsky to take care of your car needs. Mike is truly professional (not your typical suit+tie guy), knowle Make no mistake: you MUST ask for Mike Rokowsky to take care of your car needs. Mike is truly professional (not your typical suit+tie guy), knowledgeable, honest, reliable, very smart, witty, fun, passionate, personable, courteous, PATIENT, and with incredibly acute sense to perceive and read his surroundings. Somehow someway, he has an extraordinary ability to make it all run smooth and seamless to you. You will not notice anything that happens in the back of the house. No stress, no pressure. He focuses his efforts on working the best deal for you, while making you feel relaxed and comfortable. A special note to the future customer: 1. If you are knowledgeable and passionate about cars, and like to get into engineering and specs details: go see Mike. You'll enjoy a great in-depth conversation over a cup of coffee or water. 2. If you or your significant other couldn't care less about the engineering and specs of the car, how durable or safe it is, and just want a pretty ride: go see Mike. He will find the right car, for the right price, and make him/her feel like a million bucks. Special THANKS to Brandon Smith, one of the Sales Managers. He did every single effort to make me happy – and he did. He went the extra mile to help me with the disposition of my existing lease. His knowledge and experience from other brands definitely helped seal this deal. ------ Dear future customer: You owe it to yourself to go to Audi Coral Springs. It was truly memorable experience.------- More

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Everyone knows that car shopping is like getting a root canal without sedatives. We decided to start the process anyway and headed to our favorite Audi store. When arriving we were disappointed to hear canal without sedatives. We decided to start the process anyway and headed to our favorite Audi store. When arriving we were disappointed to hear that our trusty sales guy was working at a different store. That's when we met Mike Rakowski. Mike quickly made us feel like we were in a friendly professional establishment. We spoke to Mike about the Audi experience and it was immediately noticeable that Mike knows everything there is to know about the Audi brand. Not only was his presentation top notch but he is a wiz with math. He made every effort and worked hard to meet our goals, extremely patient with the multiple changes we threw at him, and had relevant input as we discussed several options. Not just financial options but color,interior, color again, how the design would be better if we had designed it, blah blah blah. He was really patient with us!! Plus it was raining the entire time which added a higher degree of difficulty for Mike. We didn't even notice it.. In closing the deal we met several of the others from the dealer which were courteous, engaged and professional. I highly recommend Audi Coral Springs, Ask for Mike Rakowski! More

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Service was great. Vehicle details was properly explained to me. ALl features are explained. Test drive was full. Dealer has quite a number of vehicle. to me. ALl features are explained. Test drive was full. Dealer has quite a number of vehicle. More

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We needed help with a car. We were looking for a dearlership and didn't know where to turn. As it worked out we only had to turn as far as Bret Macy and then Brendan Smith and Gina Becker (in other dearlership and didn't know where to turn. As it worked out we only had to turn as far as Bret Macy and then Brendan Smith and Gina Becker (in other words, Audi Coral Springs). They were understanding, attentive, more than fair, and truly cared about us as customers. We would be pleased and happy to recommend this team to everyone who will listen. It seems that in today's world we are often saying that no one really cares about customer service anymore and that we have to handle everything for ourselves. Well I'm here to say that Audi Coral Springs REALLY does care about customer service and will go the extra mile to prove it. More

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Friendly, professional and very well knowledged staff!!!! I was very impressed with the follow up AFTER my car was purchased. I am looking forward to being an Audi family member for years to come! I was very impressed with the follow up AFTER my car was purchased. I am looking forward to being an Audi family member for years to come! More

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Very professional dealership. Good follow-up in working to find the car I wanted. Everything in place when I arrived at the dealership to buy the car. No pressure and no surprises. Second vehicle purchas to find the car I wanted. Everything in place when I arrived at the dealership to buy the car. No pressure and no surprises. Second vehicle purchased there. I would highly recommend the dealership and Rafael as a sales person. More

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Jeff, Brendan, Geno and Tony were extremely professional and an asset to the dealership. I thank them for their professionalism and their personable service. Sincerely, Carmine Rando and an asset to the dealership. I thank them for their professionalism and their personable service. Sincerely, Carmine Rando More

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Best lease experience I have ever had. Neil was a pleasure to deal with. Highly recommend. Very professional operation. I have been leasing and buying audi autos for the last 14 years and I must say pleasure to deal with. Highly recommend. Very professional operation. I have been leasing and buying audi autos for the last 14 years and I must say this was the most painless and enjoyable of all my purchases and leases. See you in 36 months or sooner. I have no hesitation referring any potential Audi buyer to Audi of Coral Springs. Great job and thanks again. AAAAAA. Regards, Jerry. More

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