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Brendon Gardnew
Brendon Gardnew at Lithia Hyundai of Anchorage
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Brendon Gardnew

Lube Technician

Lithia Hyundai of Anchorage

5400 Old Seward Hwy
Anchorage, AK 99518

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4.1
19 Reviews

Dealership Experience

1 yr, 10 mos

Industry Experience

1 yr, 10 mos

4.1

19 Reviews

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19 Reviews of Brendon Gardnew

April 30, 2024

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Employee Rating

Miss diagnosed my 2018 Tucson put a transmission in that did not need it so cost me a lot of money. And never was able to fix the squeal that I brought the car in for. Then said it was the catalytic convert More

by AMYJHICKS2003
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Recommend Dealer
No
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May 01, 2024

Lithia Hyundai of Anchorage responded

We're deeply sorry to hear about your experience. Your satisfaction is important to us, and we strive to provide accurate diagnostics and reliable service. We'd like to investigate this matter further to ensure it's addressed appropriately. Please reach out to us directly with more details so we can understand the specifics of your situation and take the necessary steps to resolve it. Your feedback is valuable to us, and we're committed to ensuring all our customers have a positive experience at our dealership. Best, Moises Gonzalez - Service Manager - 907-762-5752

January 20, 2024

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Terrible customer service! Need a dedicated phone line and a system for communicating. No one seems to know what’s going on!! More

by DPMCKOWN
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Recommend Dealer
No
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Jan 23, 2024

Lithia Hyundai of Anchorage responded

Hello, We appreciate you taking the time to provide feedback on your experience. We're sorry to hear that you encountered challenges with our customer service, and we apologize for any inconvenience. Your concerns are important to us, and we are committed to improving our communication systems. To better understand the issues you faced and work towards a solution, we encourage you to reach out to us through the number below. Your feedback helps us identify areas for improvement, and we value the opportunity to address your specific concerns. Thank you for bringing this to our attention, and we look forward to the opportunity to enhance your experience. Best, Anthony Mingus - Sales Manager - 907-762-5100

December 28, 2023

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I went in there to buy my very first car on credit my credit wasn't great they still found a wonderful lender for me I got a beautiful car the right price and the right payment plan everybody there was g More

by KAIDENWILSHUSEN
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jessie Beals, Chris Schmidt, Wayne Marc Cravey, Dennis Pagtakhan, Jason HESS, Travis Richardson

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Dec 28, 2023

Lithia Hyundai of Anchorage responded

Hi Kaiden, What an exciting journey—buying your first car! We're delighted we could be part of this milestone at Lithia Hyundai of Anchorage. Overcoming credit challenges and finding the perfect lender for you is no small feat, and we're thrilled it resulted in you driving away with a beautiful car at the right price and payment plan. Your words about our team mean the world to us. Here's to many happy miles ahead, and we hope your new car brings you endless joy!

November 17, 2023

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Great customer service! Great communication. They always make sure I know what’s going on. The text messages are great way to communicate. More

by BECCAPOOH22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Jahnke, Jessie Beals, Kevins Mercedes, Andrew Johnnie III, Dawson Morris, Elizabeth Strickland, Felipe Soriano-Sosa, Joshua Shook, Travis Richardson , Dana

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Nov 20, 2023

Lithia Hyundai of Anchorage responded

Hi Becca, Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our customer service and communication. Ensuring our customers are informed and satisfied is a top priority for us. We appreciate your positive comments about our text message communication. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share. We look forward to serving you again in the future.

Nov 20, 2023

Lithia Hyundai of Anchorage responded

- Management

October 20, 2023

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Employee Rating

Customer service was absolutely wonderful. The timing communication was the best I would highly recommend Hyundai dealerships More

by jbrown1760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Jahnke, Jessie Beals, Kevins Mercedes, Andrew Johnnie III, Dawson Morris, Felipe Soriano-Sosa, Hayden Baker, Joshua Shook, Matthew Dean

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Oct 23, 2023

Lithia Hyundai of Anchorage responded

We're delighted to know you had a wonderful experience with our customer service at Lithia Hyundai of Anchorage. Thanks for recommending us, we appreciate it!

July 20, 2023

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The staff were kind courteous, helpful, and I didn’t had to wait too long More

by NONE3liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Jahnke, Jessie Beals, Kevins Mercedes, Andrew Johnnie III, Dawson Morris, Hayden Baker, Joshua Shook , Bryan Collins, Robbinson Rodriguez

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Jul 21, 2023

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review. We are glad your time with us was a quick and helpful experience. We hope to see you again here at Lithia Hyundai of Anchorage.

July 15, 2023

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Everything was good and I was served really fast. I was in there that long More

by NATHANIELHART729
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Jahnke, Kevins Mercedes, Eric Hippen, Andrew Johnnie III, Dawson Morris, Elizabeth Strickland, Joshua Shook , Nathan Carter, Robbinson Rodriguez

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Jul 17, 2023

Lithia Hyundai of Anchorage responded

Hi Nathaniel, Thank you for the review. We are glad your time with us was a quick and efficient experience. We hope to see you again here at Lithia Hyundai of Anchorage.

Jul 21, 2023

NATHANIELHART729 responded

I enjoyed my service in AK

July 14, 2023

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Employee Rating

Fast service great customer service good communication was able to get my truck done extremely fast. More

by Christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Jahnke, Jessie Beals, Kevins Mercedes, Andrew Johnnie III, Dawson Morris, Hayden Baker, Joshua Shook , Bryan Collins, Robbinson Rodriguez

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Jul 17, 2023

Lithia Hyundai of Anchorage responded

Hi Christian, Thank you for the review. We are glad your time with us was a fast and friendly experience. We hope to see you again here at Lithia Hyundai of Anchorage.

May 18, 2023

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Very courteous, fast service! “Squeezed me In” to replace brake light so that I would not get ticketed while driving home! As a senior, I cant express my appreciation so schedul More

by Wills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Jahnke, Jessie Beals, Kevins Mercedes, Andrew Johnnie III, Hayden Baker, Joshua Shook , Bryan Collins, Robbinson Rodriguez

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May 22, 2023

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review. We are glad we could get you in and provide you with a great service. We hope to see you again here at Lithia Hyundai of Anchorage.

March 27, 2023

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Employee Rating

This was my first time getting an oil change with you guys and probably the last time. The day after getting service from you guys my new car that should not have any problems was leaking a ton of motor More

by Jamielynn Helminiak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joshua Shook

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Mar 30, 2023

Lithia Hyundai of Anchorage responded

Hello Jamielynn, Thank you for bringing this to my attention. It is regrettable to hear about your experience and I apologize for any inconvenience this has caused you. If you are willing, I would also like to discuss the experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Jeremy Tou 907-374-5229 jtou@lithia.com General Service Manager

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