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Jessie Beals
Jessie Beals at Lithia Hyundai of Anchorage
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Jessie Beals

Technician

Lithia Hyundai of Anchorage

5400 Old Seward Hwy
Anchorage, AK 99518

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4.4
21 Reviews

Dealership Experience

5 yrs, 4 mos

Industry Experience

5 yrs, 4 mos

4.4

21 Reviews

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21 Reviews of Jessie Beals

April 29, 2024

Dealership Rating
Employee Rating

Call 907 953 0967 and I will let you know why! Your service dept. won't answer the phone More

by NEILANDGAYLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Schmidt, Christian Diaz

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May 01, 2024

Lithia Hyundai of Anchorage responded

I'm sorry to hear about the difficulty you're experiencing in reaching our service department, Neil. It's important to us that we're accessible to our customers and able to assist with any concerns or inquiries they may have. I'll ensure that your feedback is shared with the appropriate team so that we can address this issue promptly. In the meantime, please reach out to me directly through the number below, if you'd like to discuss your experience further or if there's anything specific you need assistance with. We value your feedback and appreciate your patience. Best, Moises Gonzalez - Service Manager - 907-762-5752

December 28, 2023

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Employee Rating

I went in there to buy my very first car on credit my credit wasn't great they still found a wonderful lender for me I got a beautiful car the right price and the right payment plan everybody there was g More

by KAIDENWILSHUSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Schmidt, Wayne Marc Cravey, Brendon Gardnew, Dennis Pagtakhan, Jason HESS, Travis Richardson

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Dec 28, 2023

Lithia Hyundai of Anchorage responded

Hi Kaiden, What an exciting journey—buying your first car! We're delighted we could be part of this milestone at Lithia Hyundai of Anchorage. Overcoming credit challenges and finding the perfect lender for you is no small feat, and we're thrilled it resulted in you driving away with a beautiful car at the right price and payment plan. Your words about our team mean the world to us. Here's to many happy miles ahead, and we hope your new car brings you endless joy!

December 15, 2023

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Employee Rating

Courteous and competent. Trustworthy and honest. They try to be accommodating to one’s schedule. More

by BVERLYM70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Brookins, Hayden Baker, Matthew Dean

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Dec 15, 2023

Lithia Hyundai of Anchorage responded

We appreciate the positive feedback. It's our mission to provide top-notch service that keeps your vehicle running smoothly. We're glad to have been able to accommodate your schedule and provide you a 5-star experience. Til' next time!

November 17, 2023

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Employee Rating

Great customer service! Great communication. They always make sure I know what’s going on. The text messages are great way to communicate. More

by BECCAPOOH22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Jahnke, Kevins Mercedes, Andrew Johnnie III, Brendon Gardnew, Dawson Morris, Elizabeth Strickland, Felipe Soriano-Sosa, Joshua Shook, Travis Richardson , Dana

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Nov 20, 2023

Lithia Hyundai of Anchorage responded

Hi Becca, Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our customer service and communication. Ensuring our customers are informed and satisfied is a top priority for us. We appreciate your positive comments about our text message communication. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share. We look forward to serving you again in the future.

Nov 20, 2023

Lithia Hyundai of Anchorage responded

- Management

October 20, 2023

Dealership Rating
Employee Rating

Customer service was absolutely wonderful. The timing communication was the best I would highly recommend Hyundai dealerships More

by jbrown1760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Jahnke, Kevins Mercedes, Andrew Johnnie III, Brendon Gardnew, Dawson Morris, Felipe Soriano-Sosa, Hayden Baker, Joshua Shook, Matthew Dean

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Oct 23, 2023

Lithia Hyundai of Anchorage responded

We're delighted to know you had a wonderful experience with our customer service at Lithia Hyundai of Anchorage. Thanks for recommending us, we appreciate it!

October 18, 2023

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Employee Rating

The customer service is terrific. Questions get answered. I feel safe to ask questions. It's a friendly environment. More

by bhilmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 19, 2023

Lithia Hyundai of Anchorage responded

Bhilmes, we're glad to know you found our customer service at Lithia Hyundai of Anchorage terrific and felt comfortable asking questions. Thanks for the positive feedback!

July 20, 2023

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Employee Rating

The staff were kind courteous, helpful, and I didn’t had to wait too long More

by NONE3liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Jahnke, Kevins Mercedes, Andrew Johnnie III, Brendon Gardnew, Dawson Morris, Hayden Baker, Joshua Shook , Bryan Collins, Robbinson Rodriguez

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Jul 21, 2023

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review. We are glad your time with us was a quick and helpful experience. We hope to see you again here at Lithia Hyundai of Anchorage.

July 14, 2023

Dealership Rating
Employee Rating

Fast service great customer service good communication was able to get my truck done extremely fast. More

by Christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Jahnke, Kevins Mercedes, Andrew Johnnie III, Brendon Gardnew, Dawson Morris, Hayden Baker, Joshua Shook , Bryan Collins, Robbinson Rodriguez

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Jul 17, 2023

Lithia Hyundai of Anchorage responded

Hi Christian, Thank you for the review. We are glad your time with us was a fast and friendly experience. We hope to see you again here at Lithia Hyundai of Anchorage.

May 18, 2023

Dealership Rating
Employee Rating

Very courteous, fast service! “Squeezed me In” to replace brake light so that I would not get ticketed while driving home! As a senior, I cant express my appreciation so schedul More

by Wills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Jahnke, Kevins Mercedes, Andrew Johnnie III, Brendon Gardnew, Hayden Baker, Joshua Shook , Bryan Collins, Robbinson Rodriguez

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May 22, 2023

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review. We are glad we could get you in and provide you with a great service. We hope to see you again here at Lithia Hyundai of Anchorage.

March 09, 2023

Dealership Rating
Employee Rating

These guys were great. Great customer service I got a fresh cup of coffee and the job was finished pretty quickly. More

by CHRIS.BURLEIGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Jahnke, Kevins Mercedes, Andrew Johnnie III, Brendon Gardnew, Dawson Morris, Hayden Baker , Bryan Collins

Helpful
Report | Print
Mar 10, 2023

Lithia Hyundai of Anchorage responded

Hi Chris, Thank you for the review. We are glad your time with us was a quick and efficient experience. We hope to see you again here at Lithia Hyundai of Anchorage.

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