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Brian Barrett
Brian Barrett at Steve Rayman Chevrolet
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Brian Barrett | Page 4

Service Advisor

Steve Rayman Chevrolet

2155 Cobb Pkwy SE
Smyrna, GA 30080

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3.8
182 Reviews
3.8

182 Reviews

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182 Reviews of Brian Barrett

April 02, 2024

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I was on time for my appointment and so was the service department, I do not trust anyone else, I have been buying my cars from them and only letting them service my vehicle. Great job. More

by bryche99
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Recommend Dealer
Yes
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Apr 02, 2024

Steve Rayman Chevrolet responded

We're so glad to know you trust our service department at Steve Rayman Chevrolet. We appreciate your loyalty and look forward to continuing the great work!

April 02, 2024

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My SUV isn't a GM but I bought it from Steve Rayman. I spent nearly $100 for an oil change and they left my car filthy. No car wash or vacuum. I was a bit disappointed. If I went to the dealership relat More

by CAJUN_1973
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Yes
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Apr 03, 2024

Steve Rayman Chevrolet responded

I'm sorry to learn about your recent experience. We aim for complete customer satisfaction and it sounds like we fell short this time around. Please reach out at a convenient time for you so that we can discuss steps to rectify this situation and regain your confidence in our team. Thank you, Thomas Campbell - Service Manager - 678-424-2084

April 01, 2024

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Everyone was professional and friendly. New part was installed without any problems. Great service and staff More

by sandycole54
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Recommend Dealer
Yes
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Apr 02, 2024

Steve Rayman Chevrolet responded

Sandy, we're glad to know you had a great experience with our team at Steve Rayman Chevrolet. Thanks for trusting us with your vehicle's needs!

March 31, 2024

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THEY KEPT MY CAR FOR 2 xxxx DAYS JUST FOR A xxxxING BATTERY CHANGE IT WAS VERY INCONVENIENT OF THEM AND YALL HAVE A xxxx NERVE TO GET AN ATTITUDE FOR ME ASKING ABOUT MY xxxx ! PAID GOOD MONEY FOR YOU W More

by TAYESHIA NORMAN
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Recommend Dealer
No
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Apr 01, 2024

Steve Rayman Chevrolet responded

Tayeshia, I'm really sorry to read about your experience. It's certainly not our intention to cause any inconvenience or frustration for you. We understand the importance of timely service and we apologize if this was not met in your case. If you're open to discussing this further, please reach out at your earliest convenience so we can work towards a resolution together. Thank you, Thomas Campbell - Service Manager - 678-424-2084

March 28, 2024

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It was great! What do you se s me 16 different emails to do this for every platform. More

by courtneybgeorge
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Yes
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Apr 01, 2024

Steve Rayman Chevrolet responded

Thank you for the positive feedback about your Steve Rayman Chevrolet experience, Courtney! If you're receiving any unwanted communication, let's get that taken care of. Please feel free to reach out to me directly at your convenience. Thank you! Thomas Campbell - Service Manager - 678-424-2084

March 25, 2024

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Great customer service! Everyone was very helpful. But I don't enjoy having to write a minimum of 15 words to get my point across! More

by kathycomella
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Recommend Dealer
Yes

Other Employees Tagged: Reggie

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Mar 25, 2024

Steve Rayman Chevrolet responded

Kathy, we appreciate your feedback and are glad to know you had a great experience at Steve Rayman Chevrolet. Thanks for taking the time to write this review despite the word count requirement!

March 22, 2024

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I wasn’t given complete access information about the program with my car. The service agent said to call back with any questions. I’ve called several times today, leaving a voicemail message. I even lef More

by LWHITE00964
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Mark Fernandez

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Mar 25, 2024

Steve Rayman Chevrolet responded

I'm sorry to learn about your experience trying to get information and the lack of follow-up. We aim for clear communication and prompt responses, so it's disappointing that we've fallen short in this instance. I'd like to personally assist you with your questions - please reach out to me directly at a time convenient for you. Thank you, Thomas Campbell - Service Manager - 678-424-2084

March 21, 2024

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Needs better chairs in waiting room the ones you have you can’t get up in them you are on flood More

by PJWALLACE2004
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Recommend Dealer
Yes

Other Employees Tagged: Regie is a great guy and knows what going on 10 stars 🌟

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Mar 22, 2024

Steve Rayman Chevrolet responded

Thank you for leaving Steve Rayman Chevrolet a five-star review! We appreciate your feedback on our waiting room chairs to help us improve. Take care!

March 20, 2024

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just got the car bad battery, Had to wait long twice before it was fixed More

by rosskhaliya
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Workmanship
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Recommend Dealer
No

Other Employees Tagged: Deshamion Paden, Edgar Sarmiento , Robert & The head manager David were helpful 5 stars

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Mar 22, 2024

Steve Rayman Chevrolet responded

I'm sorry for the inconvenience. We aim to provide our customers with an efficient and easy service, so it's disappointing we missed the mark here. Our team appreciates the feedback and will use this to improve our work moving forward. If you'd like to discuss this further or have any other concerns to share, please give me a call at the number I've provided below and I will do my best to assist you. Thank you, Thomas Campbell - Service Manager 678-424-2084

March 16, 2024

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The service was quick and easy to set up. My rep was knowledgeable and helpful. More

by mike.arceUK
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Recommend Dealer
Yes

Other Employees Tagged: Had a unique name.

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Mar 18, 2024

Steve Rayman Chevrolet responded

Mike, we are so glad you had a five-star service experience at Steve Rayman Chevrolet! Thank you for sharing your kind regards for our team and we'll see you next time.

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