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Brian Barrett
Brian Barrett at Steve Rayman Chevrolet
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Brian Barrett

Service Advisor

Steve Rayman Chevrolet

2155 Cobb Pkwy SE
Smyrna, GA 30080

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3.8
162 Reviews
3.8

162 Reviews

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162 Reviews of Brian Barrett

April 21, 2024

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I have been coming to this location since 2016 when I bought Mt car from here ans I have NEVER had an experience like I did on Saturday. I will not be going back!!!! More

by MIRANDA.DAVIS63
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Recommend Dealer
No
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Apr 22, 2024

Steve Rayman Chevrolet responded

Miranda - I'm really sorry to read about your recent experience. We value our long-term customers and it's concerning that we've let you down this time around. I'd like the opportunity to understand what happened and see how we can make things right for you, if possible. Please feel free to reach out at your earliest convenience - Thank you, Thomas Campbell - Service Manager - 678-424-2084

April 15, 2024

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Reggie is still an excellent service manager and Phillip Augustine, They, together provided top-notch and top-shelf services!I enjoy service visit again! More

by rrac4444
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Recommend Dealer
Yes
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Apr 16, 2024

Steve Rayman Chevrolet responded

We're so glad to know that Reggie and Phillip provided you with top-notch service at Steve Rayman Chevrolet! We appreciate your kind words, and look forward to seeing you for future visits.

April 15, 2024

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Our fleet truck was there for over 4 months. Zero communication to us regarding progress. The only updates that we received came from me calling.. We were given a loaner truck, but when we cal More

by ANDY@DSIATLANTA.COM
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Workmanship
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Recommend Dealer
No

Other Employees Tagged: Service manager

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Apr 15, 2024

Steve Rayman Chevrolet responded

Andy, I'm truly sorry to learn about your experience with our service department. We aim for clear communication and timely repairs, so it's disappointing to read that we didn't meet those expectations in this case. Your feedback is valuable as it helps us improve our services moving forward. If you'd like to discuss the matter further or have any other concerns, please don't hesitate to reach out directly. Thank you, Thomas Campbell - Service Manager - 678-424-2084

April 13, 2024

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Perfect service and super fast. Reliable and professional. Robert, the service advisor, was great. Steve Rayman is my place to go for all the services needed for my vehicle. Thanks More

by HIGORLIMA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert, the service advisor

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Apr 15, 2024

Steve Rayman Chevrolet responded

We're glad to know that you had a great experience with Robert and our team at Steve Rayman Chevrolet! We appreciate your trust in us for all of your vehicle's service needs. Thanks for the review!

April 12, 2024

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Terrible service department. Needed brake work done. They did the back brakes but didn’t check the front so had to go somewhere else a month later to get the front done More

by S.CROTEAU
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Recommend Dealer
No
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Apr 15, 2024

Steve Rayman Chevrolet responded

I'm sorry to read about your experience with our service department. We aim for top-notch care, so it's disappointing that we missed checking the front brakes during your visit. I'd like to discuss this further and see how we can make things right - please feel free to reach out at any time. Thank you, Thomas Campbell - Service Manager - 678-424-2084

April 08, 2024

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Mr Reggie was very helpful and outstanding in customer service and answered all my questions and concerns. Happy of his service and he explained what I need to service in the future More

by NMARTO
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Recommend Dealer
Yes

Other Employees Tagged: Reggie P

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Apr 09, 2024

Steve Rayman Chevrolet responded

We're delighted to know Reggie provided you with excellent service at Steve Rayman Chevrolet. We appreciate your feedback and look forward to assisting you in the future!

April 07, 2024

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Costumer service sucks. The manager is not engaged and needs more training on his people skills. Prices are 20% higher than other Chevrolet dealerships. More

by LILLUCKY1MIA
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Geoffrey Randall, Aleah Hill, Deshamion Paden, Donnell Lewis, Edgar Sarmiento, Jamin Barksdale, Keisha McCaster, Lauren Briscoe, Marquise Hendricks

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Apr 09, 2024

Steve Rayman Chevrolet responded

I'm sorry to read about your experience. We always aim for excellent customer service and fair pricing, so it's disappointing to learn we didn't meet those expectations this time around. If you're open to discussing this further, please reach out directly at your earliest convenience. Thank you, John Barrett - General Sales Manager - jbarrett@steveraymanchevy.com

April 06, 2024

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It took 2 hours to get an oil change at 7am - too long at that time of day. More

by MYRA.WESTALLEN
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Recommend Dealer
No
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Apr 08, 2024

Steve Rayman Chevrolet responded

Myra- Feedback like this is hard to receive, but we use it to improve the experience of future guests. I hope you will consider calling me so we can discuss this in more detail. Thank you, Thomas Campbell - Service Manager - 678-424-2084

April 06, 2024

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The customer service greeting from the service representative was not prompt. The wait was long. More

by ADPURNELL
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Recommend Dealer
Yes
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Apr 07, 2024

Steve Rayman Chevrolet responded

It's always upsetting to receive negative feedback, but it helps us improve for the future. If there is anything further you would like to share about your experience, don't hesitate to get in touch. I'm here to help. Thank you, Thomas Campbell - Service Manager - 678-424-2084

April 05, 2024

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They got the job done on time and on budget Will definitely go back again More

by MFLORENCE1
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Recommend Dealer
Yes
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Apr 08, 2024

Steve Rayman Chevrolet responded

Thank you for your confidence in Steve Rayman Chevrolet, and for your business. We are grateful to have you as a customer!

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