Brian Barrett
Brian Barrett at Steve Rayman Chevrolet
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Brian Barrett | Page 3

Service Advisor

Steve Rayman Chevrolet

2155 Cobb Pkwy SE
Smyrna, GA 30080

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3.8
168 Reviews
3.8

168 Reviews

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168 Reviews of Brian Barrett

March 28, 2024

Dealership Rating
Employee Rating

It was great! What do you se s me 16 different emails to do this for every platform. More

by courtneybgeorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2024

Steve Rayman Chevrolet responded

Thank you for the positive feedback about your Steve Rayman Chevrolet experience, Courtney! If you're receiving any unwanted communication, let's get that taken care of. Please feel free to reach out to me directly at your convenience. Thank you! Thomas Campbell - Service Manager - 678-424-2084

March 25, 2024

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Great customer service! Everyone was very helpful. But I don't enjoy having to write a minimum of 15 words to get my point across! More

by kathycomella
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Reggie

Mar 25, 2024

Steve Rayman Chevrolet responded

Kathy, we appreciate your feedback and are glad to know you had a great experience at Steve Rayman Chevrolet. Thanks for taking the time to write this review despite the word count requirement!

March 22, 2024

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I wasn’t given complete access information about the program with my car. The service agent said to call back with any questions. I’ve called several times today, leaving a voicemail message. I even lef More

by LWHITE00964
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mark Fernandez

Mar 25, 2024

Steve Rayman Chevrolet responded

I'm sorry to learn about your experience trying to get information and the lack of follow-up. We aim for clear communication and prompt responses, so it's disappointing that we've fallen short in this instance. I'd like to personally assist you with your questions - please reach out to me directly at a time convenient for you. Thank you, Thomas Campbell - Service Manager - 678-424-2084

March 21, 2024

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Needs better chairs in waiting room the ones you have you can’t get up in them you are on flood More

by PJWALLACE2004
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Recommend Dealer
Yes

Other Employees Tagged: Regie is a great guy and knows what going on 10 stars 🌟

Mar 22, 2024

Steve Rayman Chevrolet responded

Thank you for leaving Steve Rayman Chevrolet a five-star review! We appreciate your feedback on our waiting room chairs to help us improve. Take care!

March 20, 2024

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Employee Rating

just got the car bad battery, Had to wait long twice before it was fixed More

by rosskhaliya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Deshamion Paden, Edgar Sarmiento , Robert & The head manager David were helpful 5 stars

Mar 22, 2024

Steve Rayman Chevrolet responded

I'm sorry for the inconvenience. We aim to provide our customers with an efficient and easy service, so it's disappointing we missed the mark here. Our team appreciates the feedback and will use this to improve our work moving forward. If you'd like to discuss this further or have any other concerns to share, please give me a call at the number I've provided below and I will do my best to assist you. Thank you, Thomas Campbell - Service Manager 678-424-2084

March 16, 2024

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The service was quick and easy to set up. My rep was knowledgeable and helpful. More

by mike.arceUK
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Had a unique name.

Mar 18, 2024

Steve Rayman Chevrolet responded

Mike, we are so glad you had a five-star service experience at Steve Rayman Chevrolet! Thank you for sharing your kind regards for our team and we'll see you next time.

March 15, 2024

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Employee Rating

Great dealership. What else can I say. Great salesman that I have bought many cars from. More

by BURTONWGB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Royeton

Mar 15, 2024

Steve Rayman Chevrolet responded

Thank you for your confidence in Steve Rayman Chevrolet, and for your business. We are grateful to have you as a customer!

March 15, 2024

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Employee Rating

Brought my car in for oil change/Door lock electrical button replacement/ have my brakes checked as one of the calipers was malfunctioning. Service advisor told me it would be a couple of days for servic More

by JEANIP77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 17, 2024

Steve Rayman Chevrolet responded

I'm really sorry to read about your recent experience with us. It's clear that we've fallen short in our communication and service delivery, which is not the standard we aim for. I understand how frustrating this must have been, especially considering the inconvenience of needing a rental car. We'd like to help improve this situation and address it appropriately - please reach out at your earliest convenience so that we may discuss further. Thank you, Thomas Campbell - Service Manager - 678-424-2084

March 14, 2024

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REGGIE WAS THE BEST, ALONG WITH ALL OF THE OTHER EMPLOYEES IN SERVICE. SO FRIENDLY, COURTEOUS AND CARING. More

by LYNN.HANNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2024

Steve Rayman Chevrolet responded

Lynn, we're so glad to know that Reggie and the rest of our service team at Steve Rayman Chevrolet provided you with top-notch care. Thanks for your kind words!

March 11, 2024

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Employee Rating

No good,customer service stinks,and I'm gonna let everyone know,and blast u guys on social media for your lack of customer service More

by ty513florence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 11, 2024

Steve Rayman Chevrolet responded

I'm really sorry to read about your experience. We strive for excellent customer service and it's clear we fell short in this instance. I'd appreciate the opportunity to discuss this further with you and see if we can make things right if you're willing. Please reach out at your earliest convenience. Thank you, Thomas Campbell - Service Manager - 678-424-2084

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