Brian McClain | Page 3

Great car buying experience! I live out of town, but Dean Team Volvo Cars had the car I wanted to purchase. I worked with Bob and he was able to facilitate a deal including a t I live out of town, but Dean Team Volvo Cars had the car I wanted to purchase. I worked with Bob and he was able to facilitate a deal including a trade in over the phone. There was no pressure, no false sense of urgency, just attentive communication. I drove in to sign paperwork and pick up my car. He came in on his day off just to meet me and make sure everything went smoothly. The finance team was transparent and there were no surprises. The pick up process was quick and easy. Everyone I worked with with during this transaction was professional and friendly. Not your stereotypical car buying experience for sure. I highly recommend Dean Team Volvo and Bob if you are in the market for a new car. More

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Great purchase experience all around. I originally made initial contact with sales manager Brian Jackson who assisted me along with sales associate Jamel Heard on a used vehicle purchase. I originally made initial contact with sales manager Brian Jackson who assisted me along with sales associate Jamel Heard on a used vehicle purchase. Both were great to work with. More

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I was greeted at the door and taken care of throughout the whole process. Paul gave me the best experience I've ever had buying a vehicle, even after hours. the whole process. Paul gave me the best experience I've ever had buying a vehicle, even after hours. More

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I can't say enough good things about this dealership. This is the second time in less than a week that I have purchased a car. This time, I purchased a used Jetta. Once again, Caleb was the perfect sales This is the second time in less than a week that I have purchased a car. This time, I purchased a used Jetta. Once again, Caleb was the perfect salesperson...he thoroughly went over the car and was just a pleasure to work with. He even stayed late to make sure I had everything I needed. I purchased the vehicle on a Friday evening and was really impressed with how quickly and efficiently Shelby and Brian worked together on the financing. They made sure I got the best deal possible and thoroughly explained all of my options for warranties. I will definitely recommend this dealership, and especially the team I worked with, to all my friends and family. More

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I could not have imagined a more efficient, enjoyable experience buying a car. Caleb really took the time to go over the entire car with me and answer all my questions. It was very obvious that he was ex experience buying a car. Caleb really took the time to go over the entire car with me and answer all my questions. It was very obvious that he was extremely knowledgeable about all the features and technology. I did not feel rushed or pressured at all. I was also impressed with how seamlessly and professionally Brian and Shelby worked together to get me the best deal possible. You could really tell they both had a great deal of experience and knowledge as well. Overall, the best, easiest, and most rewarding car buying experience. 5 star dealership! More

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This was a very comfortable buying experience. I did not feel pressured to buy same day, and we worked together to reach agreeable terms! I would highly recommend this dealership and Paul to anyon I did not feel pressured to buy same day, and we worked together to reach agreeable terms! I would highly recommend this dealership and Paul to anyone looking to buy a vehicle. More

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This was my first purchase of a car for myself. Paul, Shelby, and Brian made this an incredibly easy and enjoyable experience. Thank you so much! Paul, Shelby, and Brian made this an incredibly easy and enjoyable experience. Thank you so much! More

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I can not say enough good things about Jen! She was a pleasure to work with from the start! This is the 7th dealership I have purchased from in the St.Louis area and this dealership was hands d She was a pleasure to work with from the start! This is the 7th dealership I have purchased from in the St.Louis area and this dealership was hands down the best! There was no pressure, it was like talking to a friend with Jen. Once we got over to finance, she introduced us to Shelby who was just as amazing to work with. Everything that was agreed to, was taken care of for the purchase of our 2019 Volvo XC90. We loved Jen so much, my husband sent his mother to her 2 days later,and now she is buying a car from her too😁 More

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I wanted to take a moment to express our sincere appreciation for the exceptional experience we had purchasing a vehicle from Dean Team Volvo, thanks to your outstanding assistance. Paul Thoman, appreciation for the exceptional experience we had purchasing a vehicle from Dean Team Volvo, thanks to your outstanding assistance. Paul Thoman, your expertise and dedication were truly remarkable. From the start, you listened attentively to our needs and guided us through the process with professionalism and a genuine interest in helping us find the perfect car. Your knowledge of the business and your friendly demeanor made the entire experience enjoyable and stress-free. I would also like to commend the entire Dean Team for their outstanding teamwork and commitment to excellence. From the welcoming environment to the efficient paperwork process, every member of your staff demonstrated a passion for customer satisfaction. We are incredibly grateful for the exceptional service we received from Paul Thoman and the Dean Team at Volvo. We are thrilled with our new vehicle and will gladly recommend your dealership to others. Thank you once again for going above and beyond to make our car-buying journey an unforgettable one. More

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This was the easiest, most fair car purchase I have ever made. No hard selling, and they worked with me to get the car as a certified pre owned, with a fantastic extended warranty at a fair price, beyond th made. No hard selling, and they worked with me to get the car as a certified pre owned, with a fantastic extended warranty at a fair price, beyond the remaining original warranty on the car. This is a hard car to find as pre owned and it checked all the boxes for me. All of the staff were professional and low pressure, much appreciated. More

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