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Eric Austin
Eric Austin
Service Advisor
Dick’s CJDR of Wilsonville
25600 Southwest Parkway Center Drive
Wilsonville, OR 97070
38 Reviews
Dealership Experience
2 yrs, 3 mos
38 Reviews
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38 Reviews of Eric Austin
August 01, 2025
Took my 2023 Ram 1500 to Dick's Dodge Ram of Wilsonville twice to repair the left turn signal - under recall. They never fixed it. Cost me 4 uber rides. Took the truck to Tonkin Dodge Ram and they fixed i twice to repair the left turn signal - under recall. They never fixed it. Cost me 4 uber rides. Took the truck to Tonkin Dodge Ram and they fixed it the first time. Will not be going back to Dick's Dodge Ram again. More
by brad
Verified Customer
April 12, 2025
Eric Austin was professional and very helpful to me. The team performed the services I needed quickly and surprised me by getting it done sooner than expected. Overall I had a very positive experience. The team performed the services I needed quickly and surprised me by getting it done sooner than expected. Overall I had a very positive experience. More
by NA13
April 04, 2025
Did not meet me in the service drive. Charged me over $250.00 to tell me my key fobs were bad. When I picked my vehicle up they charged me extra for using a credit card. They handed me my Charged me over $250.00 to tell me my key fobs were bad. When I picked my vehicle up they charged me extra for using a credit card. They handed me my keys and I had to go out back and find my vehicle. Will not return. More
by CROOKSTIR1
Other Employees Tagged: Kylie Lima
March 30, 2025
The service provided was great. Kylie did a great job of scheduling and overseeing the repairs. Tyler performed the repairs and the quality of the repairs were exceptional. I highly Kylie did a great job of scheduling and overseeing the repairs. Tyler performed the repairs and the quality of the repairs were exceptional. I highly recommend their service. More
by kevin_king1
Other Employees Tagged: Kylie Lima
March 25, 2025
Good dealership good service good customer service good location no problems very helpful group of people location no problems very helpful group of people More
by nomadcommunications71
Other Employees Tagged: Kassidy Donado
March 24, 2025
Eric was extremely helpful, polite and friendly. I have been avoiding servicing my car at the dealership because of less than great experiences in the past. Eric Austin made me want to be a customer I have been avoiding servicing my car at the dealership because of less than great experiences in the past. Eric Austin made me want to be a customer again on a regular basis. More
by NA13
February 26, 2025
for paying $2800. 00 on my last 2 visits to get my 2015 Jeep Grand Cherokee repaired and informing Bri that this was my only means of transportation, the dealership cou 00 on my last 2 visits to get my 2015 Jeep Grand Cherokee repaired and informing Bri that this was my only means of transportation, the dealership could not provide me with a loaner car for the years that I have been a loyal customer to Dick's and purchased my 2015 Jeep from the Dick's .Since my appointments have been made weeks in advance, there should be a loaner car available to me and for spending the amount of $ for the repairs, the dealership should have provided me with a loaner car. More
by dlchinn3
Other Employees Tagged: Michael Johnston, Ryan Cornelius, Brianna Heddings
February 26, 2025
Good service. Fast and easy. Seemed like a fair price. Friendly and helpful staff that helped me. Fast and easy. Seemed like a fair price. Friendly and helpful staff that helped me. More
by Moneill2
Other Employees Tagged: Felicia Langford
February 03, 2025
The staff at WCJDR are awesome. Very friendly and knowledgeable. I enjoy doing business with them. Very friendly and knowledgeable. I enjoy doing business with them. More
by deansilfies
Other Employees Tagged: Joshua DeLaunay
