Brittney Ottaviano

Another great service visit with Service Advisor Brittney. It's great to have a woman on the team who listens and does not talk down to female customers. This is my second experience with her sinc Brittney. It's great to have a woman on the team who listens and does not talk down to female customers. This is my second experience with her since summer, and glad to see she is still there. The work was estimated at 5-6 hours and was completed while I worked in the customer lounge in less than 3 hours. More

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They were so helpful, quick, and easy to work with. I never felt pressured or coerced into buying additional services or anything I didn't want or need. Very professional and I look forward to working I never felt pressured or coerced into buying additional services or anything I didn't want or need. Very professional and I look forward to working with them the next time I need to purchase a car. More

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I had my car in to get the Cilajet Ceramic Protective coating on the outside and inside. I am amazed at the finish on the vehicle now. They did a great job! Service there is always very efficient and com coating on the outside and inside. I am amazed at the finish on the vehicle now. They did a great job! Service there is always very efficient and communication throughout is great! More

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We had an excellent car buying experience at Tucson Subaru mainly due to Daniel Tennes. We wish all car salesmen were like Daniel - kind, informative, knowledgeable, authentic, and comfortable to be ar Subaru mainly due to Daniel Tennes. We wish all car salesmen were like Daniel - kind, informative, knowledgeable, authentic, and comfortable to be around. He was very patient with us and he found us the exact car we were looking for. The paperwork and deal making was easy and congenial and we trusted Daniel throughout the process. We hope he made some money on the deal and gets a raise or bonus or whatever they do at Tucson Subaru to acknowledge an excellent employee. More

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So grateful for how available and helpful Debbie and Kevin were! It was a delightful buying experience. Becoming a Subaru owner has been a great new chapter for my driving life. Supportive messages and Kevin were! It was a delightful buying experience. Becoming a Subaru owner has been a great new chapter for my driving life. Supportive messages and follow up appointments have been sent my way to help me learn all there is to know about my vehicle. I would highly recommend this place to others for any vehicle needs. More

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This is the top rated Subaru dealer for a reason. The people are great, they do what they say they are going to do, and are always cheerful as they do it. The people are great, they do what they say they are going to do, and are always cheerful as they do it. More

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I purchased my Subaru Forester from Tucson Subaru new and purchased the extended warranty on the assurance that the service department would carefully inspect the vehicle when I brought it in for service (fo purchased the extended warranty on the assurance that the service department would carefully inspect the vehicle when I brought it in for service (foolish, I know). I had the vehicle serviced at the dealer for every service interval since its purchase. However, they missed major premature deterioration of the bushings on the lower control arms that should have been replaced before the warranty expired. I even brought the vehicle in complaining of a shimmy before the warranty expired and the service department didn't find anything. I finally got fed-up with the problem and checked myself. Five minutes of labor later and I discovered the completely destroyed bushings. When I contacted the service department they took no accountability for missing the problem and did nothing to help, other than offer to schedule me for a full price repair. There are far better mechanics out there that will actually keep your car in safe working order for significantly lower cost. Avoid Tucson Subaru and save yourself some money and aggravation. I will not be returning. More

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Internet salesman Chris Smith was very knowledgeable and thorough prior to and during the test drive, thorough prior to and during the test drive, More

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I recently had the pleasure of working with Brittney at Subaru services, and I couldn't be happier with the service I received. From the start, she attentively listened to the issues we were facing with ou Subaru services, and I couldn't be happier with the service I received. From the start, she attentively listened to the issues we were facing with our car and assured us that she would do everything in her power to help. Though there were a few hiccups along the way, Brittney remained determined to make things right. She displayed a remarkable level of professionalism and dedication, going the extra mile to ensure our concerns were addressed and that we left the service center satisfied. Brittney's exceptional customer service skills were evident throughout the entire process. She communicated clearly, kept us informed of the progress, and patiently answered all our questions. It's rare to find someone who genuinely cares about making customers happy, but Brittney's commitment to our satisfaction was evident in every interaction we had with her. In the end, she managed to resolve all the issues with our car, and we left the service center feeling completely satisfied with the experience. I am grateful for Brittney's hard work and dedication, and I would highly recommend her as an advisor to anyone in need of exceptional service at Subaru. Thank you, Brittney, for making our experience a positive one. More

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I just wanted to say, this was by far the best experience I have ever had buying a new car. From Debbie helping me pick out my Subaru and Curt helping me finance my Subaru and Brittney in service and Darla f I have ever had buying a new car. From Debbie helping me pick out my Subaru and Curt helping me finance my Subaru and Brittney in service and Darla for showing me how to work all those wonderful features in my new Subaru. Thank you Darla and the rest of the team at Tucson Subaru. Awesome experience. More

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