CJ Slitas | Page 3

Osvandy was attentive to my needs & desires and was able to negotiate on my behalf for the best deal possible. I highly recommend DCH Honda & Osvandy! to negotiate on my behalf for the best deal possible. I highly recommend DCH Honda & Osvandy! More

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Alex was very helpful and listened to all our questions and concerns and then worked with us to get the best offer possible for us. and concerns and then worked with us to get the best offer possible for us. More

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Fast deal, Excellent stock! Thanks to CJ and Alex Bernabe, and others staffs. Very professionals, Alex showed me the tricks (features) of my new Pilot. Fast deal, Very fast deal. Thanks to CJ and Alex Bernabe, and others staffs. Very professionals, Alex showed me the tricks (features) of my new Pilot. Fast deal, Very fast deal. Definitively the best! More

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Great service! We came to look for an affordable lease deal and the guys at Paramus Honda were able to cater to our needs. Thumbs up! deal and the guys at Paramus Honda were able to cater to our needs. Thumbs up! More

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Awesome experience at DCH Paramus Honda! I got my first car here on June 20, 2020 with Hamad Deeb, who walked me through the entire process. He was incredibly knowledgeable and helpful and I would absolute car here on June 20, 2020 with Hamad Deeb, who walked me through the entire process. He was incredibly knowledgeable and helpful and I would absolutely recommend working with him! More

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I had an amazing experience again !! I felt completely taken care of and the whole time I was informed of the whole process. I will definitely recommend this dealer to my friends and family. taken care of and the whole time I was informed of the whole process. I will definitely recommend this dealer to my friends and family. More

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Rude, dishonest, disrespectful encounter Long story short, when purchasing my pre-owned vehicle, I was trading in a leased 2016 CRV. I had actually agreed to paying higher than the listed pri Long story short, when purchasing my pre-owned vehicle, I was trading in a leased 2016 CRV. I had actually agreed to paying higher than the listed price on this pre-owned car, having agreed to pay about $3000 more after interest because they agreed to accept any payments associated with the leased car. While signing my papers, I was verbally reassuring with my salesman, Mohammad Ziyadeh, that all payments regarding the leased car would be taken care of and he agreed. Fast forward 3 months and I get a bill from Honda Financial of about 450 dollars because of a service fee. I contacted Mohammed who tells me that he was unaware of the fact that because i purchased a pre-owned car that the dealership could not waive this fee on my behalf. If i had a leased car, they would be able to accomodate me and accept the service fee. Whether out of ignorance or dishonesty, this is not good for business. Having less faith in him, I went in person to ask for someone with more authority to speak to me on the issue. I was met by sales team leader, CJ Slitas. I have never had a more rude, indecent, and frankly unpleasant man who is in a position to work with customers. He would turn his back when I was trying to make a point, and was verbally abusive of me in front of his whole staff. Without having full closure of this matter, and with the recent corona pandemic (I work in healthcare) i was not able to revisit the dealership and was recently informed that the bill was now charged off, affecting my credit. Of course, i ended up paying because they have all the leverage with my signature and ultimately it is my fault for not reading entirely at that moment. All I want from them is some honesty which they could not accept fault. Nothing will happen to them, but this distasteful experience has affected me so much that I will never purchase another Honda nor will I recommend anyone I know to that dealership. More

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leased car The experience with everyone I dealt with, whether in person or on the phone, was excellent. Everyone was pleasant and helpful without being pushy an The experience with everyone I dealt with, whether in person or on the phone, was excellent. Everyone was pleasant and helpful without being pushy and I wasn't stressed., More

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Excellent services!!!!!! specially thank full Mr Sunil Patel is great service agent. My best experience with DHC Honda Paramus NJ Please meet at least one time DCH Paramus your mind change without any que Patel is great service agent. My best experience with DHC Honda Paramus NJ Please meet at least one time DCH Paramus your mind change without any question because they are great service provider in every department. More

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Top notch service the entire time I was there. Only criticism is of the finance representative who despite everyone saying I could have said no to, honestly and truly made me feel as if the process cou criticism is of the finance representative who despite everyone saying I could have said no to, honestly and truly made me feel as if the process could not move along unless I absolutely took at least one of the insurance plans. Despite the general feeling, I was there, I am the customer and I literally felt as though I was forced to make this decision. Then to find out that what is done is done and there is no going back? That just doesn’t sit too well with me. I know they have to make the sale but DO NOT make the customer feel forced into ANYTHING! More

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