Caleb Sayers | Page 6

My oil change took too long. The oil change had no pit. They could have rotated tires while the oil was being changed The oil change had no pit. They could have rotated tires while the oil was being changed More

by EHMLLANGLEY Verified Customer Verified Customer

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Truck was completed on time, on budget and shuttle service was great, both to and from my office. service was great, both to and from my office. More

by ALAN37 Verified Customer Verified Customer

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After having my 2020 Transit Connect worked on at a local shop in Surf City they said they couldn’t finish they job. They then sent it to this dealership to finish the job. After almost a month they finished shop in Surf City they said they couldn’t finish they job. They then sent it to this dealership to finish the job. After almost a month they finished and gave me my vehicle. However the check engine light was still on. They reset it and said if it comes back on please call us. The very next day the check engine light came on so I brought it in. They said it was still the same issue but they will not be able to take the vehicle back in for 2 weeks. So after 2 months and around $2,000 I still have the same issue. The tags are now expired and I cannot get it inspected until this issue is fixed. I love Ford’s and have 6 different Mavericks and Transits to fuel my pool service business. Especially now I am turning down business because I do not have a vehicle ready. Yesterday I ended up buying my first Toyota Tacoma since their dealership in Wilmington has the team I need. Ford of Wilmington cannot be relied on by anyone who needs vehicles. More

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I always trust this dealership to do what needs to be done. Ever since coming here after a move 7 years ago, they always perform. done. Ever since coming here after a move 7 years ago, they always perform. More

by SYLSOLOMON51 Verified Customer Verified Customer

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Always great to go to the dealership! My issues are always resolved the same visit. Great prices. Great people My issues are always resolved the same visit. Great prices. Great people More

by ssaunders6 Verified Customer Verified Customer

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Excellent and friendly service! Always a pleasurable experience at the Ford in Wilmington, The techs are helpful and get the service completed quickly and accurately. Definitely rec Always a pleasurable experience at the Ford in Wilmington, The techs are helpful and get the service completed quickly and accurately. Definitely recommend. More

by MEGHAN.MATHEWS Verified Customer Verified Customer

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Very punctual and good job. Kept us informed as to appointment time. Was on time Kept us informed as to appointment time. Was on time More

by LPIGFORD Verified Customer Verified Customer

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Easy to schedule an appointment Completed on time Communicated well Very good experience Recommend highly time Communicated well Very good experience Recommend highly More

by Dubinski.md Verified Customer Verified Customer

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I appreciate that finally, after nine months of waiting for a part, my seatbelt issue was fixed. It would have been better if the technicians had tested the operation so that I could have driven off when I for a part, my seatbelt issue was fixed. It would have been better if the technicians had tested the operation so that I could have driven off when I had hoped. I must commend Caleb however, who continued to dialogue with me about the availability of the part, saw to the correct completion of the project and had the car delivered when it was finally complete. More

by Sleesteven Verified Customer Verified Customer

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Very helpful with giving me a car during repairs being done. Nice, respectful, listen, explained and I am very happy. done. Nice, respectful, listen, explained and I am very happy. More

by debbiemurray46 Verified Customer Verified Customer

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