Carlos Hernandez
Carlos Hernandez at Volkswagen of Ocala
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Carlos Hernandez

Sales Associate

Volkswagen of Ocala

5135 SW College Rd
Ocala, FL 34474

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5.0
128 Reviews

Dealership Experience

6 yrs, 8 mos

Industry Experience

33 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

5.0

128 Reviews

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128 Reviews of Carlos Hernandez

April 28, 2024

Dealership Rating
Employee Rating

This is the second time I have bought a vehicle from Volkswagen of Ocala and the Customer Service was outstanding. I am happy with my purchase and Carlos Hernandez was outstanding as my salesman he wen More

by tab9351
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Hudson

April 22, 2024

Dealership Rating
Employee Rating

Carlos Hernández was a big help in helping get a new car that I liked and that suited me More

by reyreyes777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 25, 2024

Volkswagen of Ocala responded

Congratulations on your new VW, we are so glad you enjoyed working with Carlos and that he was able to help you find the perfect vehicle. Thank you so much for the 5 star review, we look forward to working with you again soon!

April 20, 2024

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Employee Rating

Great experience and super easy! I found the vehicle I wanted online, went in to test drive it and everything else was super smooth! I was in and out in just a few hours— no waiting More

by Rachelle Maggard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 23, 2024

Volkswagen of Ocala responded

We are so glad Carlos could help make your experience enjoyable and smooth. It was a pleasure working with you, we look forward to your next visit!

April 19, 2024

Dealership Rating
Employee Rating

I appreciate Carlos Hernandez in helping me get a car so I can be able to go to work More

by reyreyes777
Recommend Dealer
Yes
Apr 22, 2024

Volkswagen of Ocala responded

We are so glad Carlos was a help to you, thank you so much for the 5 star review.

April 18, 2024

Dealership Rating
Employee Rating

Carlos was exceptional. Very nice, very helpful very patient very understanding. I highly recommend him More

by tewksbury68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bobby Watts

Apr 22, 2024

Volkswagen of Ocala responded

Congratulations on your new vehicle! We are so glad you found what you were looking for and enjoyed working with Carlos. Thank you so much for the 5 stars!

April 15, 2024

Dealership Rating
Employee Rating

Carlos made our experience super easy! Would recommend him to anyone looking for a VW! More

by jcouture4c
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Hudson

Apr 17, 2024

Volkswagen of Ocala responded

Congratulations on your new VW! We are so glad you enjoyed working with Carlos, thank you so much for the amazing 5 star review!

March 26, 2024

Dealership Rating
Employee Rating

Excellent experience with the dealership and the professionalism and kindness of our salesman Carlos. Carlos was a great help in getting the vehicle and is a valuable asset to your dealership. More

by jrwrgw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 27, 2024

Volkswagen of Ocala responded

Congratulations on your new vehicle, we are so glad you enjoyed working with Carlos! Thank you so much for taking the time to leave us a 5 star review and share your great experience!

March 17, 2024

Dealership Rating
Employee Rating

I’ve done this already I was pleased with my service and Tyler was very accommodating! My car was very clean when I got it back and I enjoyed watching what they did thank you More

by rubella1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Lein

Mar 20, 2024

Volkswagen of Ocala responded

We are so glad you enjoyed your visit with us, thank you so much for taking the time to leave us a 5 star review!

March 13, 2024

Dealership Rating
Employee Rating

The dealership was great. Very clean and comfortable facility. Spacious waiting area with comfortable seats. Excellent staff, all very friendly. We worked with Carlos and he More

by szwick39
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Hudson

Mar 18, 2024

Volkswagen of Ocala responded

Congratulations on your new VW! We are so glad you enjoyed working with Carlos and our team. Thank you so much for taking the time to leave us a 5 star review and share your great experience!

March 09, 2024

Dealership Rating
Employee Rating

Very clean and very helpful sales staff going over an above to make us a satisfied customer and will tell people and the dealership once again Carlos gained a customer for life thanks for given us the be More

by rendall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 11, 2024

Volkswagen of Ocala responded

Congratulations on your new vehicle! We are so glad you enjoyed your experience with Carlos and our team, it was a pleasure helping you find the perfect vehicle! Thank you so much for the 5 star review.

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