Carlos Hernandez
Carlos Hernandez at Volkswagen of Ocala
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Carlos Hernandez | Page 2

Sales Associate

Volkswagen of Ocala

5135 SW College Rd
Ocala, FL 34474

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5.0
132 Reviews

Dealership Experience

6 yrs, 9 mos

Industry Experience

34 yrs

Languages Spoken

English English

Spanish Spanish

5.0

132 Reviews

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132 Reviews of Carlos Hernandez

March 26, 2024

Dealership Rating
Employee Rating

Excellent experience with the dealership and the professionalism and kindness of our salesman Carlos. Carlos was a great help in getting the vehicle and is a valuable asset to your dealership. More

by jrwrgw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 27, 2024

Volkswagen of Ocala responded

Congratulations on your new vehicle, we are so glad you enjoyed working with Carlos! Thank you so much for taking the time to leave us a 5 star review and share your great experience!

March 17, 2024

Dealership Rating
Employee Rating

I’ve done this already I was pleased with my service and Tyler was very accommodating! My car was very clean when I got it back and I enjoyed watching what they did thank you More

by rubella1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Lein

Mar 20, 2024

Volkswagen of Ocala responded

We are so glad you enjoyed your visit with us, thank you so much for taking the time to leave us a 5 star review!

March 13, 2024

Dealership Rating
Employee Rating

The dealership was great. Very clean and comfortable facility. Spacious waiting area with comfortable seats. Excellent staff, all very friendly. We worked with Carlos and he More

by szwick39
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Hudson

Mar 18, 2024

Volkswagen of Ocala responded

Congratulations on your new VW! We are so glad you enjoyed working with Carlos and our team. Thank you so much for taking the time to leave us a 5 star review and share your great experience!

March 09, 2024

Dealership Rating
Employee Rating

Very clean and very helpful sales staff going over an above to make us a satisfied customer and will tell people and the dealership once again Carlos gained a customer for life thanks for given us the be More

by rendall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 11, 2024

Volkswagen of Ocala responded

Congratulations on your new vehicle! We are so glad you enjoyed your experience with Carlos and our team, it was a pleasure helping you find the perfect vehicle! Thank you so much for the 5 star review.

March 09, 2024

Dealership Rating
Employee Rating

Carlos Hernandez is an exceptional individual with unmatched customer centric skill. His nature is easy going and makes the vehicle purchase process easy and understandable. Will be referring many mor More

by Jpr32
Recommend Dealer
Yes

Other Employees Tagged: Awilda Hernandez

Mar 11, 2024

Volkswagen of Ocala responded

Thank you so much for the 5 star review, we are so glad you enjoyed working with Carlos! Please feel free to reach out should you need anything in the future, we look forward to your next visit!

March 04, 2024

Dealership Rating
Employee Rating

Carlo was great very helpful and kind would definitely recommend him to anyone for sure More

by poniardmommy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 04, 2024

Volkswagen of Ocala responded

Congratulations on your new Volkswagen! We are so glad you enjoyed working with Carlos, he is truly one of the best. It was a pleasure working with you, we look forward to your next visit!

March 01, 2024

Dealership Rating
Employee Rating

I can't say enough about this dealership. Excellent and professional I highly recommend if your looking for a new or used car, to go here. They were no pushy but wanted me to get the car More

by stiches987
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Filner finance .... 5 star for sure..explained in detail

Mar 04, 2024

Volkswagen of Ocala responded

Thank you for this amazing review! Congratulations and enjoy your new vehicle! We appreciate you considering : )

February 28, 2024

Dealership Rating
Employee Rating

Carlos was AMAZING! So helpful and honest. We had such a great experience at Volkswagen of Ocala. More

by brianahutto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 29, 2024

Volkswagen of Ocala responded

Congratulations on your brand new Volkswagen! It was truly a pleasure working with you, thank you so much for the 5 star review.

February 27, 2024

Dealership Rating
Employee Rating

Everyone, especially Carlos were very nice at the dealership. I didn’t feel any pressure! Thank you Carlos for helping me find a new ride. Also thank you everyone for being patient with my newborn! I More

by Breannabaker07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Bradley, Timothy in finance.

Feb 28, 2024

Volkswagen of Ocala responded

Congratulations on your new Volkswagen! We are so glad you enjoyed your experience with Carlos and our team, it was a pleasure working with you and your family. We hope you love your new ride and please reach out should you have any additional questions!

February 24, 2024

Dealership Rating
Employee Rating

The service was wonderful for me I hope to come back again. Some time I can refer somebody. More

by massillonvertus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 27, 2024

Volkswagen of Ocala responded

Congratulations on your new vehicle! We are so glad you enjoyed your experience with us, thank you for the 5 star review!

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