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Carlos Roman
Carlos Roman at Universal Hyundai
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Carlos Roman | Page 3

Certified Sales Consultant

Universal Hyundai

12801 South Orange Blossom Trail,
Orlando, FL 32837

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5.0
134 Reviews

Dealership Experience

12 yrs, 8 mos

Industry Experience

12 yrs, 8 mos

5.0

134 Reviews

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134 Reviews of Carlos Roman

December 21, 2022

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Employee Rating

Fourth vehicle purchased from this dealer. Pleased with every one. The dealer is > ten miles from my home and it is worth the drive. More

by chuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Dec 22, 2022

Universal Hyundai responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

December 05, 2022

Dealership Rating
Employee Rating

This is the second time I bought a new vehicle with them. If you stop by I would totally recommend to set an appointment with Carlos Roman. 10/10 experience. More

by Rafael Almonte
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
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Dec 05, 2022

Universal Hyundai responded

Rafael, Congratulations on your new vehicle! We are so glad that Carlos had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Truly the better place to buy Josiah Behlen General Manager jbehlen@universalhyundai.com

November 17, 2022

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Employee Rating

The dealership was clean, presentable and everyone was professional. We came in with a trade and was able to leave with the truck we wanted at an affordable price. More

by Victoria O.
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
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Nov 18, 2022

Universal Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Hyundai. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

November 16, 2022

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Excellent experience at this dealer. Thank you for your attention. I do recommend this location More

by ANDRADE.ANDRE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ericmelec Rivera

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Nov 16, 2022

Universal Hyundai responded

Andre, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

November 14, 2022

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Employee Rating

El servicio fue de excelencia. Les doy un 20/10. Carlos Roman el mejor vendedor, totalmente satisfecha con su profesionalismo. More

by GOYTIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 15, 2022

Universal Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Universal Hyundai are glad to have you as a customer. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

September 14, 2022

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Employee Rating

It was a great service and the the staff working at the dealer are alway helpful More

by MJMM88
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi, Giovanne Sanchez

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Sep 14, 2022

Universal Hyundai responded

We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

September 08, 2022

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Employee Rating

My salesman, Carlos Roman, was extremely helpful and knowledgeable. He wasn’t pushy but he asked questions to help me with the process. More

by Rlwidaho
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

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Sep 09, 2022

Universal Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Carlos and our team, and we look forward to working with you again. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

July 24, 2022

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Employee Rating

Great service was offered to me at universal Hyundai. Highly recommend going there. Good service More

by PMLOPEZC2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Raul Martinez, Brian Cortes, Austin Nero

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Jul 25, 2022

Universal Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

July 15, 2022

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Employee Rating

Desde que llegué a este país en este concesionario me han tratado como familia muchas gracias a todo el equipo de venta y a Carlos Roman More

by JONATHANAGB28
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda, Simo Bassi, Andres Garces, Carlos Mejia

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Jul 16, 2022

Universal Hyundai responded

Jonathan, Thank you so much for your wonderful review! We are thrilled that Carlos had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Universal Hyundai! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

July 05, 2022

Dealership Rating
Employee Rating

Buen dealer buen trato buen servicio al cliente Rapidez y efficiencia recomendados al 100 porciento More

by HERIBERTORB
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

Helpful
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Jul 06, 2022

Universal Hyundai responded

Thank you! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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