11 Reviews
Write a Review11 Reviews of Joe Lopez
April 26, 2024
I live in Los Angeles and needed to visit the dealership because I made an appointment with the Product specialist (Bob ) , thank Orlando ( sales person ),gratitude for a smooth transaction by Gilbert ( fi because I made an appointment with the Product specialist (Bob ) , thank Orlando ( sales person ),gratitude for a smooth transaction by Gilbert ( finance ) and to the lady who is the side kick to Certified BMW and a big player for overall finance . The Queen no ?! Savannah . Ran into Gary who delivered my car . A last minute fix on my car for a pressure issue,which was attended by Bryan . Folks it’s Saturday - service closes at 2 pm . This time Bryan coordinated with all of the above to fix the issue .Who does that ? - only people who or persons that care . Then being the starving pig that I am , at that hour lunch was brought to me by the receptionists at service and the front desk . On top of that 3 ladies got me an ice tea ! I was ordained the Pasha! I was seduced by the BMW accessories store . The guy (Juan) was helpful with recommendations and I willingly opened my wallet to the tune of $350 . The space (showroom) is so clean , littered with Orchids and static BMW displays, that adorn the floor . I ask myself and you why wouldn’t you want a relationship with BMW of Palm Springs ? It would be madness not to have one - in fact my car will always be serviced by them( yes I will drive it 2.45 hrs) ,but I’ll have to be patient about an upgrade in vehicle in due time . Little did any of the persons described have any idea that I was looking for a corner of real estate in the showroom ,where I could possibly move in! When you get waited on hand and foot like I did why wouldn’t I look for my own spot. This is very much a business that is about people that communicate and care . Oh btw they sell beautiful BMWs! Caution to the wind - this looks like an Influencer comment but I’m not, nor was I compensated for my true words. Better sign off .. my fingers are starting to ache typing in this small box. More
Other Employees Tagged: Sandra Monson, Chris Hapner, Bryan Gacayan, Juan Sanchez, Savanna King
March 22, 2024
Great service , will recommend to all my friends and family , I will get a new car soon family , I will get a new car soon More
Other Employees Tagged: Kevin Rock, Bob Hogan, Orlando Welsh, Juan Sanchez
February 26, 2024
Service dept accommodated request for same day service. Service advisor is friendly and helpful and made check in very fast and easy. Car was ready pretty much within the estimated service window. Service advisor is friendly and helpful and made check in very fast and easy. Car was ready pretty much within the estimated service window. More
Other Employees Tagged: Chris Hapner
November 18, 2023
Definitely identified some real underperforming electrical issues. Made the move to correct it. Technically it should correct the underperformance. electrical issues. Made the move to correct it. Technically it should correct the underperformance. More
Other Employees Tagged: Justin Luettjohan, Kevin Rock, Veneisha Foster, Freddy Valenzuela, Doug Clark, Bob Hogan, Savanna King , N/A
November 02, 2023
Pleasant atmosphere, professional representatives and helpful friendly service. Since my purchase, I have always brought my car in for service. Quick easy in and out service. helpful friendly service. Since my purchase, I have always brought my car in for service. Quick easy in and out service. More
Other Employees Tagged: Sandra Monson, Chris Hapner, Freddy Valenzuela, Juan Sanchez
October 25, 2023
clean, comfortable, and great to see the new models. Everyone there at the time was curtious and willing to help. Everyone there at the time was curtious and willing to help. More
Other Employees Tagged: Kevin Rock, Veneisha Foster, Sandra Monson, Chris Hapner, Bryan Gacayan, Freddy Valenzuela, Doug Clark, Juan Sanchez, Savanna King
February 23, 2022
Service staff is knowledgeable and prompt with responding to any questions about any service or warranty on vehicles to any questions about any service or warranty on vehicles More
Other Employees Tagged: Kevin Rock, Karen Gannon, Bryan Gacayan , David Ball, Raymond Gonzalez
January 07, 2020
Seamless transport to & from my home to manage a minor update 2 my M car Thankful for the wash & interior clean i wish they would have designed the service area in a much large setting Cuz they need it update 2 my M car Thankful for the wash & interior clean i wish they would have designed the service area in a much large setting Cuz they need it More
Other Employees Tagged: Freddy Valenzuela, Doug Clark , David Cuza
June 29, 2019
Bmw of Palm Springs All people who is works there, they are friendly and ready to help any time. Michael, Regena, Stan, Joe and Bryan...Thank you so much guys!! All people who is works there, they are friendly and ready to help any time. Michael, Regena, Stan, Joe and Bryan...Thank you so much guys!! More
Other Employees Tagged: Michael Pope, Bryan Gacayan , Stan Sterling, Regena Tharpe