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Chris House
Chris House at Southern Hyundai Newport News
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Chris House | Page 2

Service Advisor

Southern Hyundai Newport News

12872 Jefferson Avenue
Newport News, VA 23608

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5.0
46 Reviews
5.0

46 Reviews

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46 Reviews of Chris House

February 09, 2024

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This location has great service with complementary coffee in the waiting area that is pretty good quality. More

by DAVID.J.ACEVEDO1
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Yes
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Feb 13, 2024

Southern Hyundai Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 09, 2023

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Employee Rating

Good place to take your car for service. Good customer service, friendly and service with a smile. Good with looking out for you and your vehicle. More

by HNLOR8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brenda Messer, Robert Blyth, Ernesto Rosado, Jeff Moien

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Nov 09, 2023

Southern Hyundai Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 07, 2023

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As always, my experience is smooth. Great staff that are friendly and professional. The work is done quickly, on time (or soooner!), and I can trust it's done right. More

by CATURNER62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ernesto Rosado, Robert Smith

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Nov 07, 2023

Southern Hyundai Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 05, 2023

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Efficient and friendly service as usual. Despite the change of ownership it was a wonderful to see the same service crew! More

by MELISSAABHICKS
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Moien, Gregory Cunningham

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November 02, 2023

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Service was good! A bit disappointed that the courtesy driver was sick the day I took my car for service. More

by MARINA.FLORESKE
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Yes
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Nov 03, 2023

Southern Hyundai Newport News responded

We appreciate your feedback and are eager to better your return experience.

October 28, 2023

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Always a pleasant experience. I'm grateful to have a dealership and service dept that I can trust. The staff is always friendly and professional. Vehicle is always ready when prom More

by CATURNER62
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Workmanship
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Recommend Dealer
Yes
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Oct 31, 2023

Southern Hyundai Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 22, 2023

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Excellent service, quick and details explained well in regards to my brake pads and rotors. More

by einafets
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Yes
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Oct 23, 2023

Southern Hyundai Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 30, 2022

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Thanks Chris for your prompt service and quick respond . to the tire issue. Top notch service to all. More

by jdbennett1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Sep 02, 2022

Southern Hyundai Newport News responded

Hello We hope you continue to choose us for all your automotive needs! Take care! , we're happy you found our staff to be so supportive during your experience here at Hall Hyundai Newport News.

July 07, 2022

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Employee Rating

Can not keep simple contact information straight. So how can I trust them with my SUV More

by ronnie278
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
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Jul 13, 2022

Southern Hyundai Newport News responded

Ronnie, thank you for your feedback. Our Service Manager, Derrick Phillips, would like the opportunity to discuss your experience with you personally. Unfortunately, we have been unable to locate contact information based off of the username provided. At your convenience, please contact Derrick directly at 757.243.2007. Thank you.

October 05, 2021

Dealership Rating
Employee Rating

I love the service department here. They always take great care of all my cars! More

by Melissa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brenda Messer, Derrick Phillips, Robert Bradford

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Oct 06, 2021

Southern Hyundai Newport News responded

Hi Melissa, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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