Chris House
Chris House at Southern Hyundai Newport News
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Chris House | Page 3

Service Advisor

Southern Hyundai Newport News

12872 Jefferson Avenue
Newport News, VA 23608

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5.0
52 Reviews
5.0

52 Reviews

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52 Reviews of Chris House

November 02, 2023

Dealership Rating
Employee Rating

Service was good! A bit disappointed that the courtesy driver was sick the day I took my car for service. More

by MARINA.FLORESKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 03, 2023

Southern Hyundai Newport News responded

We appreciate your feedback and are eager to better your return experience.

October 28, 2023

Dealership Rating
Employee Rating

Always a pleasant experience. I'm grateful to have a dealership and service dept that I can trust. The staff is always friendly and professional. Vehicle is always ready when prom More

by CATURNER62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2023

Southern Hyundai Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 22, 2023

Dealership Rating
Employee Rating

Excellent service, quick and details explained well in regards to my brake pads and rotors. More

by einafets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2023

Southern Hyundai Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 30, 2022

Dealership Rating
Employee Rating

Thanks Chris for your prompt service and quick respond . to the tire issue. Top notch service to all. More

by jdbennett1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 02, 2022

Southern Hyundai Newport News responded

Hello We hope you continue to choose us for all your automotive needs! Take care! , we're happy you found our staff to be so supportive during your experience here at Hall Hyundai Newport News.

July 07, 2022

Dealership Rating
Employee Rating

Can not keep simple contact information straight. So how can I trust them with my SUV More

by ronnie278
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Jul 13, 2022

Southern Hyundai Newport News responded

Ronnie, thank you for your feedback. Our Service Manager, Derrick Phillips, would like the opportunity to discuss your experience with you personally. Unfortunately, we have been unable to locate contact information based off of the username provided. At your convenience, please contact Derrick directly at 757.243.2007. Thank you.

October 05, 2021

Dealership Rating
Employee Rating

I love the service department here. They always take great care of all my cars! More

by Melissa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 06, 2021

Southern Hyundai Newport News responded

Hi Melissa, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

July 27, 2021

Dealership Rating
Employee Rating

Lamar and Chris were great sales representatives to buy my car from! They were very friendly and made my experience enjoyable. Thank you so much. More

by Cheyennet
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: K. LaMar Gresham, Joel Washington, Kevin Conley , Ray Sims, Christopher Thoman

July 22, 2021

Dealership Rating
Employee Rating

Thank you to Terry my go to point of contact for cars. He and Chris were extremely helpful in the process of picking are car for my son. More

by May
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brenda Messer, Terry Hert Sr. , Keith McCullers, Casey Metzger, Ray Sims, Christopher Thoman

Jul 24, 2021

Southern Hyundai Newport News responded

Hello May, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

April 03, 2021

Dealership Rating
Employee Rating

Been with Hall Hyundai for 13 years and have had excellent service. No one or business is perfect. I have trusted them with my vehicle since I brought it. More

by 4vaholmes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brenda Messer, Terry Hert Sr.

Apr 05, 2021

Southern Hyundai Newport News responded

Hi, we really appreciate your feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 31, 2021

Dealership Rating
Employee Rating

Had very good experience working with Terry in the purchase of my Tucson. I thank him for his help and service to our country. I also want to thank Derrick Phillips for his persistent work in getting More

by HUEY318
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 01, 2021

Southern Hyundai Newport News responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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