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Chris Kailer
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688 Reviews
688 Reviews
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688 Reviews of Chris Kailer
February 24, 2015
Outstanding Service The level of service received at Joe Rizza is what one comes to expect when dealing a premium brand dealer. I was thoroughly pleased with my experienc The level of service received at Joe Rizza is what one comes to expect when dealing a premium brand dealer. I was thoroughly pleased with my experience from the inception to the closing of my ticket. Anna, Monee More
by msstasia
Helpful 
January 18, 2015
great group of people loved my experience will return great group of people friendly fun to be around will recommend Acura to all of my friend plus is the best car in th loved my experience will return great group of people friendly fun to be around will recommend Acura to all of my friend plus is the best car in the world. More
by acright
December 03, 2014
Great service, We were glad to see that all our concerns were addressed. We were greeted promptly. Everything was taken care of quickly and smoothly. We left with We were glad to see that all our concerns were addressed. We were greeted promptly. Everything was taken care of quickly and smoothly. We left with a repaired and clean car. What could be better? More
by mary.cooper.3158
November 11, 2014
efficient Treated very well by friendly, knowledgable people. I went with no appointment. Was immediately let into garage and a person greeted me, heard my Treated very well by friendly, knowledgable people. I went with no appointment. Was immediately let into garage and a person greeted me, heard my concern, called over a service person and bing, bing, bing. Everything went smoothly and I was out in their estimated time. More
by Pearlhue
October 07, 2014
OIl Change I was able to get an appointment on short notice. I was brought in on time and was in and out on time. The customer waiting area was comfortable and I was able to get an appointment on short notice. I was brought in on time and was in and out on time. The customer waiting area was comfortable and clean. The checking process was quick, friendly and complete. More
by pchismudy
August 28, 2014
Always great service. I have worked with Matt and Charlotte many times. Chris took care of me on my last visit and was very good. I've been going to Joe Rizza Acura for ove I have worked with Matt and Charlotte many times. Chris took care of me on my last visit and was very good. I've been going to Joe Rizza Acura for over nine years with my 2005 Acura RL that I purchased there. . They take excellent care of my car, it now has over 202,000 miles on it and runs great! Thanks to Matt, Charlotte and Chris, Diane K. More
by dikoz
Other Employees Tagged: Matt Fondren , Charlotte Guinta
July 15, 2014
Joe Rizza Acura Friendly and helpful Thumbs up!! Quick service. Free shuttle service to the mall. Clean environment ,very informative service personnel. Answered all Friendly and helpful Thumbs up!! Quick service. Free shuttle service to the mall. Clean environment ,very informative service personnel. Answered all questions and gave suggestions. Will return to purchase another vehicle and for service. More
by Kelz hutch
June 26, 2014
Great service. Was a little tense at first but the guys came through and we are very happy with outcome. Staying with Joe Rizza as long as we can. Great people and Was a little tense at first but the guys came through and we are very happy with outcome. Staying with Joe Rizza as long as we can. Great people and service. More
by robher27
June 23, 2014
Excellent Service The service advisors at Joe Rizza Acura do a great job. Matt Fondren, Charlotte Guinta and Chris Kailer are all very proficient. I've dealt with Cha The service advisors at Joe Rizza Acura do a great job. Matt Fondren, Charlotte Guinta and Chris Kailer are all very proficient. I've dealt with Charlotte Guinta the longest - nearly thirteen years. She has always proven to be knowledgeable and easy to do business with. Acura builds an excellent vehicle, and the folks at Joe Rizza Acura do an equally excellent job of service support. Marty Hegglin More
by acuramdx1
Other Employees Tagged: Matt Fondren , Charlotte Guinta
May 29, 2014
ECU RECALL SERVICE Scheduled my recall service and car was taken promptly at 0730. I actually forgot my updated insurance card but Chris worked with me on getting it em Scheduled my recall service and car was taken promptly at 0730. I actually forgot my updated insurance card but Chris worked with me on getting it emailed from home so I could take the courtesy vehicle, which I appreciated. Car was immediately ready for pick up when I arrived and had been cleaned as promised. My only gripe is I was told to refill the gas tank in the courtesy car I was given. I only drive a total of 24 miles and averaged 21.7 MPG. When I filled up with gas it took over 3 gallons and $13. Obviously, the car was not filled entirely when I picked it up. No big deal, and hopefully, unintentional, but you multiply that by thousands of courtesy vehicles loaned and the cost of gas and it adds up to a lot of dealer savings. I told Chris it wasn't a big deal, only a few bucks, but it was noticed. My wife had her Toyota serviced recently and she did not have to refill her courtesy vehicle. I would suggest, as a luxury auto dealer, Acura consider doing the same. More
by abothell
Other Employees Tagged: Chris Kailer
