Chris Kronzer
Chris Kronzer at Koons Arlington Toyota

Chris Kronzer

General Sales Manager

Koons Arlington Toyota

4045 Lee Highway
Arlington, VA 22207

not yet
rated
21 Reviews

Chris has worked in the automotive business since December 1989 and started with Koons in April 2008. Working with our guests and his staff is what he likes most about his position at Koons Arlington Toyota. Also, meeting many different types of people as we help them to get happily involved with our products and services. Chris thinks of his staff like family. He is constantly challenging the sales staff to be the best they can be. He wants them to deliver an exceptional experience to every client they touch. When away from the dealership, it's all about family! With a wife and four kids, there is always something to do. There are a variety of sports and activities to keep them very busy. The opportunity at Koons allows him the flexibility to offer them a safe, wonderful environment to grow and learn.

not yet
rated

21 Reviews

Write a Review

21 Reviews of Chris Kronzer

July 09, 2024

Dealership Rating
Employee Rating

Technicians were helpful. and knowledgeable.I always get excited when i go to Koons Arlington. More

by berhanu_goshu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2024

Koons Arlington Toyota responded

We appreciate your business and your review! Thanks from the Koons Arlington Toyota Team!

Jul 10, 2024

berhanu_goshu responded

I am glad to get service at Koons Arlington

February 15, 2024

Dealership Rating
Employee Rating

Dishonest and unprofessional. Waste of time. Refused to disclose payments and rates. I recommend buying elsewhere. More

by coleycars
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Walter Johnson , SALES MANAGER WORKING ON 2/15/2024

Feb 19, 2024

Koons Arlington Toyota responded

I'm sorry to read about your experience. Transparency is important to us and we never want our customers to feel like they've been misled. I'd appreciate the opportunity to discuss this further with you, so please reach out at your earliest convenience. Thank you, Kaleb Vankinscott - Customer Relations Manager - 703-522-6000 ext 13140

February 02, 2022

Dealership Rating
Employee Rating

Worked with Salesperson & Managers for two days to find an Corolla available for preorder, only to discover that Sheehy has decided, given current demand, it will only sell vehicles if customers purchase a More

by Dr.22mk
Customer Service
Friendliness
Price
Recommend Dealer
No
Feb 03, 2022

Koons Arlington Toyota responded

It is concerning to see that our team let you down and that you're frustrated with the pricing of our vehicles. In today's competitive market, we aim to offer fair rates, so it's disappointing that we didn't leave this impression. I would like the chance to hear more of your feedback, so if you're willing, please give me a call. Thank you, Chelsea Johnson - Customer Relations Manager - 703 522 6000 x 1107

Feb 03, 2022

Dr.22mk responded

I do not recommend koons at all or will ever do business with. The Method to Overcharge Cheat customers with $10,000- $15,000 Dealer Scam markups over msrp. Is a complete lack of trust and no longer wroth to ever do business with. Koons is the most overpriced dealership in the DMV Area. Never Buy or recommend Koons to Anyone!

July 14, 2021

Dealership Rating
Employee Rating

Outstanding customer service. Did service on my car ahead of the time given. Provided all information on the service for the car and when service should be done. More

by Luciusb338
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 14, 2021

Koons Arlington Toyota responded

Thank you for reviewing Koons Arlington Toyota. We're happy to hear that our team provided you with 5-star service and we look forward to taking care of you next time!

September 03, 2020

Dealership Rating
Employee Rating

I had an extremely unprofessional and disappointing experience shopping for a used car at Koons Arlington Toyota and I would never recommend anyone buy a car from this dealership! My initial experi More

by Kate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 03, 2020

Koons Arlington Toyota responded

Kate - I can imagine your frustration here and apologize that the vehicle you were interested in was sold. Even with a downpayment, customers are not obligated to purchase, and until the car is purchased, it is still for sale. We should have been more communicative about our policies, so I will share your feedback with my team to ensure a situation like this one doesn't happen in the future. Again, I'm very sorry that you had a disappointing experience. Please reach out to me directly if you would like to discuss this further. Thank you, Chelsea Johnson - Customer Relations Manager - 703 522 6000 x 1107

February 22, 2018

Dealership Rating
Employee Rating

No pressure, No drama I recently purchased a new Toyota Camry from Koons Arlington Toyota, and my product specialist sales rep. was Tache de La Roche. Tache de La Roche w More

by Kyaw Oo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 16, 2017

Dealership Rating
Employee Rating

Excellent buying experience I recently bought a new car at Koons Arlington Toyota. Previously, I did not like the process of buying a car, but my experience at Koons changed tha More

by Abe
Recommend Dealer
Yes

Other Employees Tagged: Oleg Tibulschii, Chiraz Salhi

Apr 17, 2017

Koons Arlington Toyota responded

Thanks for your business and for taking the time to post a review.

April 10, 2015

Dealership Rating

Kenneth Everhar - Excellent Salesman In March, while two of my Toyota cars were being repaired, I went to the sales department to see what new cars were being sold. I spoke to Ken Everha More

by obeguin2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Everhart , Simon Ortega

Jun 01, 2015

Koons Arlington Toyota responded

Thanks for the review!

May 10, 2014

Dealership Rating

Was a smooth and easy purchase This was my first car that I bought so I never had any experience with dealers or purchasing a car. I visited other Toyota dealership but I did not More

by mroomi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chetan Chavan , Maria Marquez

March 28, 2014

Dealership Rating

BEST PRICES....YET EXCELLENT SERVICE HERE I WAS SHOPPING AROUND WITH DIFFERENT BRANDS INCLUDING MAZDA, NISSAN, HONDA, EVEN MERCEDES AND BMW. I HEARD A LOT OF STORIES THAT NEW CAR SHOPPING EXPE More

by LOZOVOYANDRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Oleg Tibulschii, Nurzhan Abenov

1

Dealership Inventory (581 Vehicles)

new 2026 Toyota Camry car, priced at $29,693
2026 Toyota Camry
new
Midnight Black Metallic exterior
Automatic
Front-wheel Drive
new 2026 Toyota Camry car, priced at $32,672
2026 Toyota Camry
new
Midnight Black Metallic exterior
Automatic
Front-wheel Drive
used 2017 Toyota RAV4 car, priced at $20,000
2017 Toyota RAV4
used
Super White exterior
Automatic
Front-wheel Drive
new 2025 Toyota Tundra Hybrid car, priced at $79,168
2025 Toyota Tundra Hybrid
new
Supersonic Red exterior
Automatic
Four-wheel Drive
new 2025 Toyota Tacoma car, priced at $49,680
2025 Toyota Tacoma
new
Terra exterior
Automatic
Four-wheel Drive
used 2022 Toyota Tacoma car, priced at $33,700
2022 Toyota Tacoma
used
Magnetic Gray Metallic exterior
Automatic
Four-wheel Drive