Chris Marhofer
Chris Marhofer at Suburban Ford of Ferndale

Chris Marhofer

Sales Consultant

Suburban Ford of Ferndale

21600 Woodward Ave
Ferndale, MI 48220

4.4
26 Reviews
4.4

26 Reviews

Write a Review

Dealership Experience

9 yrs, 6 mos

Industry Experience

12 yrs, 6 mos

Languages Spoken

English English

26 Reviews of Chris Marhofer

January 05, 2024

Dealership Rating
Employee Rating

Chris was my sales rep. Dealing with him through the process of the details of the Audi and my test drive won me over. His relaxed approach and overall knowledge of auto res More

by JasRuss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derrick Walker

Jan 08, 2024

Suburban Ford of Ferndale responded

It's great to know that Chris was able to provide you with the detailed information and relaxed service you needed at Suburban Ford of Ferndale. We appreciate your recommendation! Enjoy your Audi.

September 11, 2023

Dealership Rating
Employee Rating

Chris Marhofer did great job. My overall experience is awesome except the finace part.So i needed to talk to other lenders to get the good number. Overall it is very satifactor More

by abdul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 14, 2023

Suburban Ford of Ferndale responded

Hi Abdul, thank you for taking the time out of your day to tell us about your experience. We hope to be of service to you again! Take care!

July 20, 2023

Dealership Rating
Employee Rating

Seemingly unorganized and Not customer oriented in working for customer service after point of sale. More

by Rbundy
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Nicole Dawson

Jul 24, 2023

Suburban Ford of Ferndale responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (248) 399-1000 at your earliest convenience and we will do our best to resolve this with you.

July 15, 2023

Dealership Rating
Employee Rating

Just a special thank you for letting me drive every car on the lot. Love my final choice. I'll always remember your kindness and patience. More

by fredtovich
Sales Price Transparency
Recommend Dealer
Yes
Jul 17, 2023

Suburban Ford of Ferndale responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

Jul 17, 2023

Suburban Ford of Ferndale responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 14, 2023

Dealership Rating
Employee Rating

Chris was a really good seller he explained everything, and the finance person was so accurate with the information regarding credit , otherwise I’m happy with my new hybrid car More

by david m.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Maples

May 16, 2023

Suburban Ford of Ferndale responded

Hi David, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Ford of Ferndale! If you have any further questions, please give us a call. We're always happy to help!

May 03, 2022

Dealership Rating
Employee Rating

Check engine light came on 5 minutes after leaving and they told me to pound sand basically. Salesmen was nice but they obviously don't care about the customer. More

by klockworkinc
Customer Service
Friendliness
Price
Recommend Dealer
No
May 17, 2022

Suburban Ford of Ferndale responded

Please contact us at (248) 399-1000 so we can work with you to make this right.

December 19, 2021

Dealership Rating
Employee Rating

I cannot say enough positive things about my experience at suburban Ford Ferndale! (Used Cars) The salesman Chris made me feel extremely comfortable and he wasn’t the typical sales person I didn’t feel any More

by Lisapadovani
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Bachelor, Kevin Maples

Dec 21, 2021

Suburban Ford of Ferndale responded

Hi, thank you so much for your positive comments about Suburban Ford of Ferndale!

November 21, 2021

Dealership Rating
Employee Rating

Dealer sold the car and never updated the website. When I inquired it was gone already. Will try again when another Cadillac is available. More

by Richard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 24, 2021

Suburban Ford of Ferndale responded

Richard, we're disappointed to hear that our website was not displaying current inventory. We are always more than happy to assist you in finding the right vehicle for you. Please reach out to us at (248) 399-1000 so we can connect with you when another Cadillac is ready.

July 21, 2021

Dealership Rating
Employee Rating

Chris helped me as a first time car buyer from a dealership. Was very kind and friendly throughout the whole process as well as the rest of the staff. thanks everybody! More

by connor
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Borushko

July 19, 2021

Dealership Rating
Employee Rating

I just gotta say that this place was amazing, they were super kind and careful while I was there. Chris was an absolute gem and helped me through everything in getting my own car. Great dude, great crew, g More

by David D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
1

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