Corstiaan Westerhuis
Corstiaan Westerhuis at Boardwalk Ferrari
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Corstiaan Westerhuis | Page 3

General Manager

Boardwalk Ferrari

6300 International Pkwy
Plano, TX 75093

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5.0
47 Reviews
5.0

47 Reviews

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47 Reviews of Corstiaan Westerhuis

December 24, 2022

Dealership Rating
Employee Rating

Boardwalk Ferrari did another fantastic job servicing my Ferrari. My service advisor Chris, kept me informed throughout the process and answered any questions I had about the maintenance procedures. More

by castorcreek22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 27, 2022

Boardwalk Ferrari responded

Thank you for the 5-star review of Boardwalk Ferrari! Chris and the team are grateful for your trust and business. We are here to help with any of your Ferrari needs!

December 14, 2022

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Chris Williams always handles my service visits promptly, professionally and courteously! I especially appreciate his extensive knowledge about my car and his ability to recommend other services or vendors More

by rdbenda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Williams

Dec 14, 2022

Boardwalk Ferrari responded

We are delighted to receive this great review of Boardwalk Ferrari. Chris and the team appreciate your trust and loyal business. We are here to help with all of your service needs!

December 10, 2022

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Great recent rennovation of the showroom and customer lounge! Staff always super friendly and accomadating! More

by rdbenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Williams

Dec 11, 2022

Boardwalk Ferrari responded

Thank you for taking the time to leave our Boardwalk Ferrari team a five-star review! We are delighted to hear you felt taken care of and enjoyed the facilities, and wish you safe travels until next time!

December 04, 2022

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Service employee and Manager were both amazing. Fixed the problem quick and had me back on the road in a couple hours. More

by Jamesnirelli1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Williams

Dec 04, 2022

Boardwalk Ferrari responded

This is a fantastic review! Thanks from the entire team at Boardwalk Ferrari!

November 12, 2022

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Mindy was an absolute pleasure to work with. The overall experience far exceeded my expectations. More

by normankoenigsberg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Frey, Julie Summers, Enver Kaba, Robert Stuckey , Mindy Collins, Mike Letourneau

Nov 14, 2022

Boardwalk Ferrari responded

This review makes our day! Thank you for choosing Boardwalk Ferrari and for sharing your experience with Mindy and our team. Safe travels ahead!

August 21, 2022

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Employee Rating

Bad service and response. Will NEVER return. Better to go somewhere else. We left after service to immediately notice a damaged tire. More

by Ebird
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Joaquin Alonso

Aug 22, 2022

Boardwalk Ferrari responded

So when I spoke with you, after we performed the service and had a chance to inspect the car, I let you know that we suggested front and rear brakes to be replaced on the car. These are rough numbers, but I let you know the front brakes would be $1800 and the rear brakes would be about $1300. So you confirmed the price and asked so the total for the brakes would be about $3100, and I confirmed that was correct. So after discussing the brakes, you decided that you wanted to proceed with the front brakes, as the rotors had worn into the sensors and you again had asked what the total would be, I let you know that annual service that was approved was $1800 and the front brakes were also $1800, so the total would be about $3600. You agreed to the repairs and I told you that I would have it done today. After you left, our technician let me know that he had the car on a charger the whole time and that the battery needed to be replaced as well. So I called and spoke with your husband and let him know. I told him what the price would be for a battery and he said that he would need to talk with you, as you would be upset about the price. I asked how so, since my total was what I told you, and he mentioned that you thought the total would be $3100 instead of $3600. I explained to him the same thing I did to you earlier, that the price of the service was $1800 and the brakes were the same amount, and that we had this conversation on the phone. He then asked us to not replace the battery and to jump start the car for him to leave, which we did. We take service and our commitment to excellence very seriously at Boardwalk Maserati. The tire was not damaged when we serviced your vehicle, but our sales department did alert you that the car needed new tires when you requested a trade-in appraisal. We are sorry for any miscommunication that you perceived during this process.

Aug 22, 2022

Ebird responded

$1800.00 for service and inspection and we left with a tire that wasn't safe to drive on. On another post it was mentioned that you told us about it which is a lie. Yes at first you said it was starting fine. Then you said it wasn't and it would need a $700.00 battery. We did go get a battery for $260.00. Such bad lies and horrible service

July 29, 2022

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I brought in a Ferrari 488 GTB I recently purchased for a state inspection and along with that they performed a fifth year inspection and oil change that I didn't realize was due. It's nice to know that the More

by Headsuppassinglft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 29, 2022

Boardwalk Ferrari responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Boardwalk Ferrari team. Drive safely in your Ferrari 488 Pista, and we hope to see you back again down the road!

July 29, 2022

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First service visit for my first Ferrari, a 2016 F12. The service lived up to our every expectation. Chris Williams did a great job and everything was handled quickly and efficiently while I waited. I More

by rdbenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Williams

Jul 29, 2022

Boardwalk Ferrari responded

Thank you for the great review! We are so glad to hear that you had such a successful and informative service experience working with Chris and the Boardwalk Ferrari team. Drive safely, and we hope to see you back again down the road!

July 21, 2022

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I have been a Boardwalk Ferrari customer for some 18 years. This is my first experience with Boardwalk Maserati and the service department. It was no surprise that I received the same excellent servic More

by jtay44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 22, 2022

Boardwalk Ferrari responded

We are so grateful for your years of business! Thank you for choosing Boardwalk Ferrari and Boardwalk Maserati and for sharing your awesome review. We look forward to welcoming you back for your next visit!

June 09, 2022

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Employee Rating

Thank you for always taking care of my beautiful Portofino. I can always count on the best service from Paul Frey and the entire Boardwalk staff. More

by iadame
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Fordham, Paul Frey , Ernesto Rosa

Jun 09, 2022

Boardwalk Ferrari responded

Thank you for sharing your service experience with our team at Boardwalk Ferrari. We appreciate you! Please let Paul and our team know anytime that we may be of further service to you. Make it a great day!

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