Curtis Comstock

I was given great, prompt service for a recall on my car. The persons were friendly and courteous. I am grateful they were able arrange for me to have this service done so quickly. Thank you car. The persons were friendly and courteous. I am grateful they were able arrange for me to have this service done so quickly. Thank you More

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Although car is 21 years old, they took care of it as it were new. were new. More

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I appreciate the text messages giving me a status update on my car but have had a hard time speaking to an actual person when trying to call them. on my car but have had a hard time speaking to an actual person when trying to call them. More

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Very poor customer service. Service area does not answer their phone and did not call me at all on the day I dropped off my vehicle for new brakes I had to wait over a week to Service area does not answer their phone and did not call me at all on the day I dropped off my vehicle for new brakes I had to wait over a week to get an appointment then it took 2 days for new brakes and rotors. Nothing was done the first day, why bother making an appointment if car is just going to sit there and no one communicates with you, if only they would have called since the phones don’t get answered. Spoke to mgr when picking up car, he apologized but offered no renumeration More

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Great staff & always welcoming. It’s hard to imagine how the staff is always so friendly when you know they have hundreds of other tasks to manage, but somehow they keep those frown It’s hard to imagine how the staff is always so friendly when you know they have hundreds of other tasks to manage, but somehow they keep those frowns upside down. More

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Outstanding customer service, the team is always helpful to take the time to listen to the customers and provide courteous service. to take the time to listen to the customers and provide courteous service. More

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I have had a recurring issue that was due to my car being stolen. Curtis has been very helpful and the service team has been patient. I will continue to go to Suburban Ford. stolen. Curtis has been very helpful and the service team has been patient. I will continue to go to Suburban Ford. More

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The service dept does not answer phone at all. .Can't get a person..Takes to long to service my vehicle..Service sucks..Will never buy another Ford vehicle. .Can't get a person..Takes to long to service my vehicle..Service sucks..Will never buy another Ford vehicle. More

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Like most Motorhome owners, I know trying to find a Ford Dealer that could handle getting a Motorhome in their service bays is tough, Suburban Ford did it. My first time dealing with Suburban Ford and Curti Dealer that could handle getting a Motorhome in their service bays is tough, Suburban Ford did it. My first time dealing with Suburban Ford and Curtis, what a refreshing experience. Curtis understood the frustration I was going through trying to get my new 2021 Winnebago repaired. Curtis took the keys and I left it in his hands. (smart move at my end) A few hours later Curtis called and explained the problems, the corrections and whats needed to be done. The next day I picked up my Motorhome and it was perfect. I want to thank Curtis for his personal touch and would highly recommend him to anyone. More

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