Customer Service
Customer Service at Millennium Honda
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Customer Service Team

Millennium Honda

286 N Franklin St
Hempstead, NY 11550

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4.1
34 Reviews
4.1

34 Reviews

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34 Reviews of Customer Service

October 01, 2019

Dealership Rating
Employee Rating

Terrible customer service and ripped us off twice. Verbally agreed on a lot of information regarding my trade in lease, and completely denied everything when I went into the dealership. Now i’m overpa More

by jmedidha
Recommend Dealer
No

Other Employees Tagged: Kerrick Whyte , Christopher White

Oct 18, 2019

Millennium Honda responded

We never want anyone to feel frustrated with or quality of service, and we apologize for any miscommunication and further inconvenience that might've been caused throughout this process. Please contact us at wecare@aagny.net at your earliest convenience to discuss this further.

August 01, 2019

Dealership Rating
Employee Rating

Got an email that car was due for service Made an appointment for routine oil change based on email received that service was due. Advisor came over to the car and asked why I was there. I More

by Connie Macc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 06, 2019

Millennium Honda responded

I am sorry that you feel this way about our dealership. The email you received must have been sent in error or it could have been tied to a different car. The fact is that if the oil life is at 50% it doesnt need an oil change. It is not even recommended. Perhaps we should have done a better job explaining it. The cars now come equipped with maintenance minder which basically tell you when to change the oil. Usually at 15% or lower

Aug 07, 2019

Connie Macc responded

You need to do a better job all around!

July 29, 2019

Dealership Rating
Employee Rating

Terrible customer service I had and issue with my car called several times put on hold hung up on and then told one thing after told another! Terrible! More

by Dc415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jessica

Aug 14, 2019

Millennium Honda responded

We are sorry to read of any issue that occurred over the phone. Please contact us at wecare@aagny.net to speak about your experience further.

January 12, 2019

Dealership Rating
Employee Rating

Great Service ! This was our first time in the Hempstead location. After just coming from another Honda dealership which the service was terrible we decided to give More

by Mprashad12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Louis, Angelo Vartholomeou

Jan 14, 2019

Millennium Honda responded

Thank you for the wonderful review! We will be sure to pass along the kind words to the team!

November 28, 2018

Dealership Rating
Employee Rating

A gratifying Experience I am a true Honda fan, for the reliability of he car and the excellent service provided...not to mention it's beauty. Mr Osinuga is an excellent Sale More

by Thank You !
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adeleke Osinuga , Receptionist, Mr. Levy

Nov 29, 2018

Millennium Honda responded

Thank you for sharing such a kind review of your experience! We were happy to help, and are glad our team could get you in the car your wanted. If there is ever anything else you may need, please do not hesitate to let us know.

September 07, 2018

Dealership Rating

Great service! Paul Mosca is very helpful and provide great service to his customers. I highly recommend him to anyone who comes here. He goes above and beyond. More

by michael soto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Mosca

Sep 13, 2018

Millennium Honda responded

Thank you for these kind words about your experience working with Paul, Michael! We hope all is well and invite you to reach out if there is anything more we can do for you.

May 02, 2018

Dealership Rating
Employee Rating

Quick & Courtesy Service All employees had a smile on there faces.. Atmosphere was welcoming.. Coffee, tea, water free in waiting area.. Service was fast and interactions was More

by Dsavell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Rofrano, Moveita Sweeney

May 04, 2018

Millennium Honda responded

Hi, thank you for taking the time to leave us this awesome 5-star review. We are very happy to hear that you enjoyed our atmosphere! We appreciate your patronage and look forward to your next visit.

March 23, 2018

Dealership Rating

Great Customer experience Lily was very friendly and efficient. Giving me full details of what to expect and my waiting time. I'm totally satisfied with my experience...thank y More

by JaxsonsGMa2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lillian Hamilton

Mar 23, 2018

Millennium Honda responded

We are so happy to hear that you were satisfied with your experience working with us. We appreciate your business and we look forward to continuing to work with you.

March 20, 2018

Dealership Rating

Good experience buying a used car I bought a 2014 Honda CR-V in very good condition for a reasonable price. Found the car on the dealer website, and Joshua quickly called me back to se More

by AndrewGM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marlon Archibald, Sherette Corsey , Sebastian Henao, Estherlin Rodriguez, Joshus

Mar 23, 2018

Millennium Honda responded

We are so happy to hear that our staff was able to ensure your satisfaction with your experience working with us, Andrew. We look forward to working with you again in the future. Thank you for your business and your kind recommendation.

March 03, 2018

Dealership Rating

Excellent Customer Service at Millennium Honda My experience with this Customer service Representative was pleasant. I was greeted with a smile and my paper work was handled efficiently. He was ver More

by NicholaG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nicolas Clarke

Mar 05, 2018

Millennium Honda responded

Thank you for taking the time to leave us such a great review. It is great to hear that you had a fantastic experience working with our staff. We will be sure to pass your compliments along to them. Thank you for your business and your kind words.

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