Dane Sonnenberg | Page 6
Service Advisor
Lake Norman Chrysler Dodge Jeep Ram
20700 Torrence Chapel Rd
Cornelius, NC 28031
57 Reviews
Write a Review57 Reviews of Dane Sonnenberg
June 07, 2023
Very helpful, kind and courteous! Great customer service and flexible schedule definitely helps during the work week!! Great customer service and flexible schedule definitely helps during the work week!! More
Other Employees Tagged: Lisa Stone
June 07, 2023
Great job! Awesome to work with and great communication. Treated us really well and made sure we were happy and taken care of the entire time. Awesome to work with and great communication. Treated us really well and made sure we were happy and taken care of the entire time. More
Other Employees Tagged: Mark Mosayebi, John Cauble
April 30, 2023
Service appointment was on time and completed in a timely manner. I was very pleased with service. manner. I was very pleased with service. More
Other Employees Tagged: Donna Mauney, Noreen Ianniello, Lisa Stone, Jacob Preston, Dan Gordon, Hannah Smith, Jason White , Erik Hardin, Devon Johnson
April 22, 2023
The issue with my truck was made worse. After bringing the vehicle in I was told the issue could not be duplicated. Two days after I took the truck home, I received a call say my “radio par After bringing the vehicle in I was told the issue could not be duplicated. Two days after I took the truck home, I received a call say my “radio part” was in and that I needed to set up a repair. I brought it back to have the “radio part” installed and now the issue is even worse. More
April 20, 2023
I just don’t appreciate the fact that I was lied to about what was being done to my jeep I was told the heads was being taken off and checked I no this was approved by my max care warranty because I talked t what was being done to my jeep I was told the heads was being taken off and checked I no this was approved by my max care warranty because I talked to them and they told me it was like a week ago but they had my jeep 2 months and said they found nothing wrong truth is they just don’t want to do warranty work cause it doesn’t pay as much. The day I picked it up made the same ticking noise on the work order when I picked it up was no head bolts or head gaskets which if ghe heads was off you would have to have new ones I run a garage and kinda no this stuff so now looks like a lawyer will get involved it’s just not right when they push this warranty on people and then when it’s time to use it they want stand behind it I can’t stand being lied to but iam not done yet stay away from jeeps period More