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Daniel Gonzales
Daniel Gonzales at Volkswagen of Salem

Daniel Gonzales

Service

Volkswagen of Salem

3335 Del Webb Ave NE
Salem, OR 97301

4.4
209 Reviews
4.4

209 Reviews

Write a Review

209 Reviews of Daniel Gonzales

December 17, 2025

Dealership Rating
Employee Rating

They use predatory sales tactics. They did not inspect items before recommending they be replaced. If I didn’t receive free oil changes would not go back. More

by TEVERETTL78
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No

Other Employees Tagged: Gregory Bell

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Dec 21, 2025

Volkswagen of Salem responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Gregory Bell Service Manager gbell@lithia.com

December 07, 2025

Dealership Rating
Employee Rating

They were great to work with we got straight to the point of sale and without presure.And seem to have a good selection of new and used autos More

by Dan
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell, Joshua Hunsaker, Matthew Reid, Erin Stack

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Dec 07, 2025

Volkswagen of Salem responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Volkswagen of Salem, we look forward to having you as a valued customer for many years to come! Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 30, 2025

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Employee Rating

They made the appointment easy to schedule. It was Halloween and they got me in and out in good time More

by Ssettles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

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Nov 30, 2025

Volkswagen of Salem responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Volkswagen of Salem to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 21, 2025

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Employee Rating

Professional and customer oriented. Would highly recommend the dealership to anyone looking to buy a new car. More

by RANDYFELLOW3892
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell, Michael Wenzel

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Nov 21, 2025

Volkswagen of Salem responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 20, 2025

Dealership Rating
Employee Rating

Skyp is a wonderful person he helped us trade our veicle we are very Happy More

by MF85556
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Bouchard

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Nov 21, 2025

Volkswagen of Salem responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Salem. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

November 20, 2025

Dealership Rating
Employee Rating

Anytime I have needed my car looked at and fixed this service center has always taken care of me. They are reasonable, explain things so that I understand what is happening. I would 100% recommend, amazi More

by JESSICA.GRIMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

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Nov 20, 2025

Volkswagen of Salem responded

Thanks for sharing your thoughts about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 15, 2025

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Employee Rating

The crew in the service dept have always done a great job. Awesome service, honesty, and always goes the extra mile to fit me in when needed! More

by DAVID ARANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

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Nov 15, 2025

Volkswagen of Salem responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 07, 2025

Dealership Rating
Employee Rating

We had issues getting the oil filter in, but VW of Salem took care of us very well. Everyone was very friendly, and my oil change was very fast. More

by ORHNRY1S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

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Nov 07, 2025

Volkswagen of Salem responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 05, 2025

Dealership Rating
Employee Rating

Worst experience ever. Sold me a truck with a bad transmission then tried to xxxxxxxx me multiple times about it being fine when it left the dealership. Either they are ful More

by MBOYNTON9814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gregory Bell, Joshua Hunsaker, Matthew Reid

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Nov 08, 2025

Volkswagen of Salem responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 29, 2025

Dealership Rating
Employee Rating

Great customer service. We have been taking our cars there for 8 years now. They do great work. More

by TT0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

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Oct 29, 2025

Volkswagen of Salem responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Gregory Bell Service Manager gbell@lithia.com

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