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Daniel Gonzales
Daniel Gonzales at Volkswagen of Salem

Daniel Gonzales

Service

Volkswagen of Salem

3335 Del Webb Ave NE
Salem, OR 97301

4.4
190 Reviews
4.4

190 Reviews

Write a Review

190 Reviews of Daniel Gonzales

September 11, 2025

Dealership Rating
Employee Rating

I scheduled my service appointment and showed up at the scheduled time, They took my car right in and started immediately and got my oil change with awash done within an hour. More

by BEARSLAIR58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

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Sep 11, 2025

Volkswagen of Salem responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Gregory Bell Service Manager gbell@lithia.com

September 11, 2025

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Employee Rating

I had really good experience with service department at VW of Salem, fast and professional service. More

by ZOLOTAROVDMYTRO1237
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell, Joshua Hunsaker, Matthew Reid, Michael Wenzel, Erin Stack

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Sep 11, 2025

Volkswagen of Salem responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, Gregory Bell Service Manager gbell@lithia.com

September 10, 2025

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Employee Rating

The service was faster than expected and met my expectations. Everything was completed as ordered More

by Kenny
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Workmanship
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Recommend Dealer
Yes
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Sep 10, 2025

Volkswagen of Salem responded

Kenny, thank you for choosing Volkswagen of Salem. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Gregory Bell Service Manager gbell@lithia.com

September 07, 2025

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Employee Rating

Staff are very friendly and courteous, always helpful. The service is always five stars. Always a pleasure to do business. Thank you. More

by KAGARNER07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 07, 2025

Volkswagen of Salem responded

Thank you for choosing Volkswagen of Salem. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Gregory Bell Service Manager gbell@lithia.com

August 31, 2025

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Employee Rating

Not very hospitable. Staff was not personable. Openly expressed that their techs don't like doing tire rotations and it showed. I had to pay for the rotation and my wheel More

by KVANWINKLE88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gregory Bell

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Sep 04, 2025

Volkswagen of Salem responded

We're sorry to hear about your experience and would love to get to the bottom of it with you to see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Gregory Bell Service Manager gbell@lithia.com

August 22, 2025

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Employee Rating

Creo que fue un excelente atendimiento Gracias por ayudarme a comprar mi carro Les agradezco mucho al equipo de Volkswagen More

by EPICAZOCARRANZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell, Joshua Hunsaker, Matthew Reid

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Aug 22, 2025

Volkswagen of Salem responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, Gregory Bell Service Manager gbell@lithia.com

August 14, 2025

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Employee Rating

Dependable, reliable could be more time evective. Easy to get vehicle in for servics great More

by cmelton602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

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Aug 14, 2025

Volkswagen of Salem responded

Thank you for taking the time to share your feedback. We appreciate your business and hope to see you again here at Volkswagen of Salem! Best Regards, Gregory Bell Service Manager gbell@lithia.com

August 14, 2025

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Employee Rating

The dealership service department is great. The employees are helpful and provide great guidance on what is and isn’t needed. More

by DEBFLEMING8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

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Aug 15, 2025

Volkswagen of Salem responded

Thank you, Deb! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Salem. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Gregory Bell Service Manager gbell@lithia.com

August 13, 2025

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Employee Rating

My problem was diagnosed and fixed very quickly, and covered by the warranty. Staff was very friendly, and an uber provided after drop off. More

by MIKERGRAHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

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Aug 13, 2025

Volkswagen of Salem responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

August 04, 2025

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Employee Rating

They were not very quick, too hard to schedule, and left the car pretty dirty after the maintenance/recall work. More

by WNG4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gregory Bell

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Aug 07, 2025

Volkswagen of Salem responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out. Best Regards, Gregory Bell Service Manager gbell@lithia.com

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