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Daniel Gonzales
Daniel Gonzales at Volkswagen of Salem

Daniel Gonzales | Page 2

Service

Volkswagen of Salem

3335 Del Webb Ave NE
Salem, OR 97301

4.8
28 Reviews
4.8

28 Reviews

Write a Review

28 Reviews of Daniel Gonzales

November 23, 2023

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Employee Rating

When I brought my car in, nobody was there to greet me. I had to make iContact with someone to get them to speak to me after I had waited for a couple of minutes. When I brought the car in the service pers More

by DLB63
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

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Nov 24, 2023

Volkswagen of Salem responded

Thank you for your business and this review. We're happy to hear Gregory and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 23, 2023

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Employee Rating

Several thing wrong. Drivers sun shade doesn't fold up completely. Rear hatch will not open with dash button. Probably more little things yet to be determined. More

by OREGONMAIL
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell, Joshua Hunsaker, Matthew Reid

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Nov 24, 2023

Volkswagen of Salem responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 20, 2023

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Friendly staff. Great you by first. Like the video from tech. Clean and bright waiting area. More

by bdchurch339
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Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell , Josh

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Nov 21, 2023

Volkswagen of Salem responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 14, 2023

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They did good work and they priced matched another shops quote for my transmission service. More

by JESSICA.DARRAS
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Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

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Nov 15, 2023

Volkswagen of Salem responded

Thank you for your business and this review, Jessica. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 10, 2023

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Pleasant experience at vw of salem. Good service and fast. Would recommend to friends and family. More

by FORDGUY-69
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Recommend Dealer
Yes
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Nov 11, 2023

Volkswagen of Salem responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 09, 2023

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Great staff and service. I have been using this dealer service for many years and they have done a great job More

by COX21
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Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

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Nov 10, 2023

Volkswagen of Salem responded

Thank you for choosing Volkswagen of Salem. We truly appreciate your business. Your feedback and rating mean a lot to us. Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 06, 2023

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So glad I found this dealership. Unlike other VW dealerships in Oregon, this one never disappoints and they always go out of their way to help More

by GOOBERPEA27
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Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

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Nov 06, 2023

Volkswagen of Salem responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 27, 2023

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My VW was used and not purchased from a VW company. It needed an inspection and lots of maintenance work. They completed the inspection and notified me of the work that needed to be done. The car is More

by BREAKS3223
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

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Oct 29, 2023

Volkswagen of Salem responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 16, 2023

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Great customer service. They took care of my auto issues and explained everything with no unexpected charges when it came time to pay. More

by MAC12
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

Helpful
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Oct 16, 2023

Volkswagen of Salem responded

Mac, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 14, 2023

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Employee Rating

Excellent costumer service. Had to get a quote on tires and previously got my brakes done More

by ADAMRASTAETTER1
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

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Oct 16, 2023

Volkswagen of Salem responded

Thank you, Adam, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

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