Michael Wenzel
Michael Wenzel at Volkswagen of Salem

Michael Wenzel

Finance Manager

Volkswagen of Salem

3335 Del Webb Ave NE
Salem, OR 97301

4.6
37 Reviews
4.6

37 Reviews

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37 Reviews of Michael Wenzel

October 28, 2024

Dealership Rating
Employee Rating

Great people service was great friendly prompt service great location clean place would come again More

by REDSOCK6969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Volkswagen of Salem responded

Thanks for sharing about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 26, 2024

Dealership Rating
Employee Rating

Kaulin was able to make the deal happen and get us in to a great new to us car! Thanks so much for all of your help and staying late to make sure we were all taken care of! More

by THOMAS.J.PETERSON1988
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kaulin (unsure of his last name)

Oct 27, 2024

Volkswagen of Salem responded

Thomas, thank you so much for choosing Volkswagen of Salem! Please let us know if we can be of any more assistance. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

October 25, 2024

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Employee Rating

The dealership had our car more than we did in the first 2 weeks that we owned our car. More

by JAE.SERRANO
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chase

Oct 30, 2024

Volkswagen of Salem responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 20, 2024

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Employee Rating

The level of professionalism and customer service at Vw of salem is next level. I will be purchasing more vehicles from them in the future! More

by ROBERTSMITH260
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chase and his manager helped me greatly!

Oct 20, 2024

Volkswagen of Salem responded

Robert, Thank you so much for choosing Volkswagen of Salem! Please let Michael, Chase, and our team know if we can be of any more assistance. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

October 12, 2024

Dealership Rating
Employee Rating

Very easy to work with, fair priced,honest,very nice vehicles, felt I was treated at the highest standard ,definitely telling everyone I know to give them a shot ,thank you to everyone involved 😀 More

by PK4Z
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell, Joshua Hunsaker , Salesman was chase

Oct 12, 2024

Volkswagen of Salem responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

October 10, 2024

Dealership Rating
Employee Rating

Peter was very easy to talk to and helped greatly in the deciding factors of getting my car. It was my first new one and I was definitely on the the fence More

by DARYN2005
Recommend Dealer
Yes

Other Employees Tagged: Peter

Oct 11, 2024

Volkswagen of Salem responded

It has been a pleasure serving you, Daryn. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Volkswagen of Salem, we look forward to having you as a valued customer for many years to come! Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 08, 2024

Dealership Rating
Employee Rating

They are always friendly, helpful and they listen to your individual needs. They genuinely seem to care. More

by ZABRINAJ68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

Oct 08, 2024

Volkswagen of Salem responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 07, 2024

Dealership Rating
Employee Rating

Great people to work with walked me through the process fairly headache-free only a few things that I didn't understand stress me out but me end it all worked out and they were great to work with thanks so More

by SMITHJP33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 08, 2024

Volkswagen of Salem responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Salem. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 05, 2024

Dealership Rating
Employee Rating

Great people, both in leadership and worker bees. No high pressure fridendly, and large inventory with some really nice cars. More

by RALPH2024MORGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2024

Volkswagen of Salem responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 01, 2024

Dealership Rating
Employee Rating

Over price cars. Misrepresent DMV fees. No choice on Kahu theft prevention at $500. Would not recommend. More

by SHAWNMULLHERN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Tanya Risseeuw, Matt Toreson

Oct 05, 2024

Volkswagen of Salem responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

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