Great people service was great friendly prompt service
great location clean place would come again
great location clean place would come again
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by REDSOCK6969
Verified Customer
Verified Customer
Service Price Transparency
Oct 28, 2024 -
Volkswagen of Salem responded
Thanks for sharing about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon!
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com
Kaulin was able to make the deal happen and get us in to
a great new to us car! Thanks so much for all of your help and staying late to make sure we were all taken care of!
a great new to us car! Thanks so much for all of your help and staying late to make sure we were all taken care of!
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by THOMAS.J.PETERSON1988
Verified Customer
Verified Customer
Other Employees Tagged:
Kaulin (unsure of his last name)
Oct 27, 2024 -
Volkswagen of Salem responded
Thomas, thank you so much for choosing Volkswagen of Salem! Please let us know if we can be of any more assistance.
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com
The dealership had our car more than we did in the first
2 weeks that we owned our car.
2 weeks that we owned our car.
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by JAE.SERRANO
Verified Customer
Verified Customer
Other Employees Tagged:
Chase
Oct 30, 2024 -
Volkswagen of Salem responded
We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com
The level of professionalism and customer service at Vw
of salem is next level. I will be purchasing more vehicles from them in the future!
of salem is next level. I will be purchasing more vehicles from them in the future!
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by ROBERTSMITH260
Verified Customer
Verified Customer
Other Employees Tagged:
Chase and his manager helped me greatly!
Oct 20, 2024 -
Volkswagen of Salem responded
Robert, Thank you so much for choosing Volkswagen of Salem! Please let Michael, Chase, and our team know if we can be of any more assistance.
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com
Very easy to work with, fair priced,honest,very nice
vehicles, felt I was treated at the highest standard ,definitely telling everyone I know to give them a shot ,thank you to everyone involved 😀
vehicles, felt I was treated at the highest standard ,definitely telling everyone I know to give them a shot ,thank you to everyone involved 😀
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by PK4Z
Verified Customer
Verified Customer
Oct 12, 2024 -
Volkswagen of Salem responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com
Peter was very easy to talk to and helped greatly in the
deciding factors of getting my car. It was my first new one and I was definitely on the the fence
deciding factors of getting my car. It was my first new one and I was definitely on the the fence
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by DARYN2005
Verified Customer
Verified Customer
Other Employees Tagged:
Peter
Oct 11, 2024 -
Volkswagen of Salem responded
It has been a pleasure serving you, Daryn. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Volkswagen of Salem, we look forward to having you as a valued customer for many years to come!
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com
They are always friendly, helpful and they listen to your
individual needs. They genuinely seem to care.
individual needs. They genuinely seem to care.
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by ZABRINAJ68
Verified Customer
Verified Customer
Service Price Transparency
Oct 08, 2024 -
Volkswagen of Salem responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com
Great people to work with walked me through the process
fairly headache-free only a few things that I didn't understand stress me out but me end it all worked out and they were great to work with thanks so
fairly headache-free only a few things that I didn't understand stress me out but me end it all worked out and they were great to work with thanks so much
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by SMITHJP33
Verified Customer
Verified Customer
Service Price Transparency
Oct 08, 2024 -
Volkswagen of Salem responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Salem. We look forward to having you as one of our valued customers for many more years to come!
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com
Great people, both in leadership and worker bees.
No high pressure fridendly, and large inventory with some really nice cars.
No high pressure fridendly, and large inventory with some really nice cars.
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by RALPH2024MORGAN
Verified Customer
Verified Customer
Service Price Transparency
Oct 07, 2024 -
Volkswagen of Salem responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Salem.
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com
Over price cars.
Misrepresent DMV fees. No choice on Kahu theft prevention at $500. Would not recommend.
Misrepresent DMV fees. No choice on Kahu theft prevention at $500. Would not recommend.
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by SHAWNMULLHERN
Verified Customer
Verified Customer
Oct 05, 2024 -
Volkswagen of Salem responded
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com