Daniel Ryan
Daniel Ryan at Brent Brown Toyota
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Daniel Ryan | Page 2

Service Advisor

Brent Brown Toyota

1400 South Sandhill Road
Orem, UT 84058

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4.6
19 Reviews

Dealership Experience

1 yr

Industry Experience

6 yrs, 2 mos

Languages Spoken

English English

4.6

19 Reviews

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19 Reviews of Daniel Ryan

November 14, 2023

Dealership Rating
Employee Rating

They were going to give me my plates or have them installed but did not yet. More

by jason.grahamm
Service Communication
Recommend Dealer
Yes
Nov 14, 2023

Brent Brown Toyota responded

Jason, your plates have arrived! Please feel free to stop by our service department anytime M-F 7:30 am to 6 pm or Sat 8 am to 3 pm and we will be happy to install them for you. We look forward to seeing you soon.

November 11, 2023

Dealership Rating
Employee Rating

Excellent drivers and informative service. Thank you for taking good care of my car. I worked with two shuttle drivers, and both were kind. The service itself very helpful while I am at work. More

by Tobwa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 30, 2023

Dealership Rating
Employee Rating

Service was completed, my contact was very informative about the whole process and the explanation of cost for service. Service was more expensive than the car's value just to replace one part, but it wa More

by spacebuff2001
Recommend Dealer
Yes
Oct 30, 2023

spacebuff2001 responded

Not interested in responding publicly, but I want the emails to stop.

October 30, 2023

Dealership Rating
Employee Rating

Service was completed. Little slow for tire change. I only came because I was required. More

by MIKEW7485
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Connor McNally

Oct 31, 2023

Brent Brown Toyota responded

Mike, We are sorry to hear the wait was longer than expected. We would like to provide and experience were you want to use Brent Brown Toyota to service your vehicle, not because you have to. If you would like to speak to us about your visit, please call us at 801-223-4406. We plan on making your next visit a better one.

October 24, 2023

Dealership Rating
Employee Rating

Very bad customer service in this case my salesman Drew ignoring my calls and messages More

by JOSE_TOVAR59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 24, 2023

Brent Brown Toyota responded

Jose, We do not want any of our customers to have this kind of experience. Our customers are important to us and we value your time and feedback. Would you mind giving Karyn a call at 801-223-4406 and we can discuss your concerns?

October 05, 2023

Dealership Rating
Employee Rating

There was an upsale offered for a comprehensive service that was very expensive in IMO, so I did not do that. Otherwise, the service was fine More

by jerrytnaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 05, 2023

Brent Brown Toyota responded

Thank you for the feedback Jerry. If you would like to further discuss the services and what they cover, we would be happy to help you. We always want you to feel value in your service from Brent Brown Toyota. Please feel free to call our Service Manage Erik @ 801-233-4428.

October 02, 2023

Dealership Rating
Employee Rating

They are ok . Brent Brown is somewhat hard to work with. Did not call when car was done. Daniel was great couldn’t have ask for a nicer guy to work with. More

by gramcracker.rhodes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2023

Brent Brown Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience with Daniel. We will work to make sure your are contact when your service is complete next time. We appreciate you choosing Brent Brown Toyota!

September 30, 2023

Dealership Rating
Employee Rating

Nice people and a great place to buy a Toyota. It is a very welcoming place to go. More

by kross14
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charlie Hook, Jamie Davis

Oct 04, 2023

Brent Brown Toyota responded

Thank you for your feedback Gerald . We are happy to hear you had a great experience and hope you are enjoying your new Toyota. We look forward to seeing you again.

September 22, 2023

Dealership Rating
Employee Rating

My appointment was at 11 am they there waiting for me the work was completed in a timely manner More

by Dashby1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
2

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