Danny Waguespack
Danny Waguespack at Toyota of Kenner
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Danny Waguespack

Service Director

Toyota of Kenner

2460 Veterans Blvd
Kenner, LA 70062

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4.8
78 Reviews
4.8

78 Reviews

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78 Reviews of Danny Waguespack

April 05, 2024

Dealership Rating
Employee Rating

I really enjoyed my experience with the salesman Joseph Evans and the manager, they were a great help and made sure I was happy with my purchase, I love my new Toyota corolla cross More

by Stanthony042163
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Evans

Apr 06, 2024

Toyota of Kenner responded

Thank you for your business. It's wonderful to hear that Joe found for you a vehicle that you love. We look forward to servicing you in the future. Thank you for sharing. Enjoy your ride!

April 04, 2024

Dealership Rating
Employee Rating

Doug and his service team again exceed my expectations. In a world where most dealerships are an unpleasant place to visit, Doug provides quick information and scheduling and always keeps me informed of is More

by Tangsudik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 06, 2024

Toyota of Kenner responded

Such wonderful feedback! Thank you for being a loyal customer. Doug is exceptional when it comes to professionalism, efficiency and communication. We will strive to continue providing you with good customer service. We look forward to servicing you in the future. Thank you for taking the time to share your experience.

November 23, 2023

Dealership Rating
Employee Rating

Although it took 11-1/2 months to get my Highlander scheduled for the peeling paint, once they scheduled it and took it in, I was pleasantly taken care of by the Ray Brandt staff. I would like to ment More

by berniec1202
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelia Leblanc, Mariano Gomez

Nov 27, 2023

Toyota of Kenner responded

Thank you for sharing your experience with Ray Brandt Toyota! We're glad that, despite the initial wait, your Highlander's paint issue was resolved to your satisfaction. It's wonderful to know that Mariano and our staff provided you with excellent service. We always aim to ensure our customers are well taken care of, especially when addressing recalls. Your happiness with the outcome and your recognition of our team's efforts are greatly appreciated. We look forward to continuing to provide you with high-quality service in the future. Thank you for choosing us and for your patience throughout the process! Ray Brandt Auto Group #WeMakeItEasy

October 26, 2023

Dealership Rating
Employee Rating

Ray Brandt Toyota is very efficient and very kind. It is a pleasure to go to them for service. I enjoy their coffee and their big screen TV while I am waiting which usually isn't long even when I don' More

by FranAnn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Mena, Erick Burgess Sr, Douglas Montalbano, Shelia Leblanc , Brad Miller, Can't think of mechanics names.

Oct 30, 2023

Toyota of Kenner responded

Thank you for sharing your positive experience with Ray Brandt Toyota! We're delighted to hear that our efficiency, kindness, and amenities have made your visits enjoyable. It's essential for us to offer not only top-notch service but also a comfortable environment for our valued guests. We understand that car maintenance can sometimes be an unexpected expense, so we aim to make the experience as pleasant and stress-free as possible. Your feedback is truly appreciated, and we look forward to serving you again in the future. Safe travels! Ray Brandt Auto Group #WeMakeItEasy

September 26, 2023

Dealership Rating
Employee Rating

Been coming to these guys for a very long time! ! They always handle their business. Clean, prompt, and always professional. More

by BROUSSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2023

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

September 18, 2023

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Employee Rating

Very professional, courteous and helpful in a timely manner. So far, I have only good things to say. More

by marieceleste1004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Woody Gregoire

Sep 19, 2023

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

September 10, 2023

Dealership Rating
Employee Rating

Although I think the price of the vehicle was a bit high, the managers and sales people went above and beyond, and really did a great job with our trade in. More

by Brandt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mario Mejia, Terry Langley

Sep 11, 2023

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

August 25, 2023

Dealership Rating
Employee Rating

Sold me a 2022 Highlander and it was supposed to have Alloy wheels. I bought the insurance for wheels and when I messed up one of my wheels I went back to the person that sold it to me and he didn’t real More

by Sheila Tregre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 28, 2023

Toyota of Kenner responded

Sheila, thank you for sharing your experience with us. We appreciate your feedback. Your review has been sent to a member of our Management team. Sincerely, Ray Brandt Auto Group

Aug 28, 2023

Sheila Tregre responded

Alloy wheels was what they told me I have it shouldn’t be not my lost it was sale persons not educated about what he was selling me is the responsibility of the dealership. That their salesman should know I am a 65 woman and trusted what they was selling me and I purchase the insurance to repair alloy wheels if needed I would like for someone to contact me also I sold a 2022 BMW for the Highlander please help me get what I should of have when I purchase the Highlander Thanks

August 15, 2023

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Employee Rating

Doug Montalbano is an excellent service manager. He is always on top of things and goes the extra mile to take care of his customers!!!! More

by LRCOOK55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 17, 2023

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Doug and our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

August 15, 2023

Dealership Rating
Employee Rating

I was a drive appt and was taken care of immediately. Service adviser and manager were great More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 17, 2023

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

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