Shelia Leblanc

What a great service representative is Sheila has always been super helpful in all dealing with her. Thank RB Toyota!!! been super helpful in all dealing with her. Thank RB Toyota!!! More

by Skip Jacobs Verified Customer Verified Customer

Helpful 0

Report | Print

Excellent in doing their job, good job. For sure i’ll be back Soon for another problem about my car For sure i’ll be back Soon for another problem about my car More

by Ogie Cuz Verified Customer Verified Customer

Helpful 0

Report | Print

Sheila handled everything perfectly Sheila is the one that handles the whole appointment and it was flawless that handles the whole appointment and it was flawless More

by vette991 Verified Customer Verified Customer

Helpful 0

Report | Print

Doug and his service team again exceed my expectations. In a world where most dealerships are an unpleasant place to visit, Doug provides quick information and scheduling and always keeps me informed of is In a world where most dealerships are an unpleasant place to visit, Doug provides quick information and scheduling and always keeps me informed of is needed to be done and a open schedule to do it. I never worry about the quality of work when dealing with Doug and his team. This alone is why I will continue business with the Mills group Toyota. With Doug on my side I stress a lot less about servicing my vehicle. The tech Sam did an awesome job. Very happy. A+ More

Helpful 0

Report | Print

The problem with my truck was not resolved. My truck still pulls to the right yet I was charged for the alignment that didn't fix the problem. I was also very upset the dealership charged me an My truck still pulls to the right yet I was charged for the alignment that didn't fix the problem. I was also very upset the dealership charged me an additional 3% for using a credit card. More

by trent.gray Verified Customer Verified Customer

Helpful 0

Report | Print

Professional, courteous, and efficient I felt very comfortable at the dealership. All representatives were professional and treated me with respect. My car was serviced quickly while I worked on my la comfortable at the dealership. All representatives were professional and treated me with respect. My car was serviced quickly while I worked on my laptop comfortably in the waiting area. More

by MLEAKE790 Verified Customer Verified Customer

Helpful 0

Report | Print

Shelia was very nice and helpful They make my trip to maintenance easy and explain the condition of my car and what I need to do maintenance easy and explain the condition of my car and what I need to do More

by maeslaih Verified Customer Verified Customer

Helpful 0

Report | Print

Fast and thorough. Shelia always takes great care of me Pleasant experience, professional, and courteous Shelia always takes great care of me Pleasant experience, professional, and courteous More

by JESSIEGIRL896 Verified Customer Verified Customer

Helpful 0

Report | Print

Very average. Prior to 2020, Ray Brandt Toyota's employees were very friendly and cordial. I did not get a warm welcome when I arrived. It's just not the same. Prior to 2020, Ray Brandt Toyota's employees were very friendly and cordial. I did not get a warm welcome when I arrived. It's just not the same. More

by CMJONES_550 Verified Customer Verified Customer

Helpful 0

Report | Print

It has been awful. I am still waiting on a paint recall to be done since Dec 2022. Last week I called and spoke to Toyota and was given a case number. I had not heard b I am still waiting on a paint recall to be done since Dec 2022. Last week I called and spoke to Toyota and was given a case number. I had not heard back from anyone there since March 7, so I called back a few minutes ago. After being disconnected twice, I am told I will get a call back tomorrow from Ms Peice, who is handling my case. I certainly hope so. I have been a Toyota customer for SEVERAL years, but this experience has definitely changed my mind if I need to purchase another vehicle in the future. More

by KB 76 Verified Customer Verified Customer

Helpful 0

Report | Print