Lenny Thomas
Lenny Thomas at Toyota of Kenner
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Lenny Thomas

Service Manager

Toyota of Kenner

2460 Veterans Blvd
Kenner, LA 70062

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4.9
116 Reviews
4.9

116 Reviews

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116 Reviews of Lenny Thomas

April 19, 2024

Dealership Rating
Employee Rating

Roberto Rocha and the Service Mgr, Lenny were incredible. They truly live up to stellar customer service! More

by C.SCOTT.CONNER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 22, 2024

Toyota of Kenner responded

It's wonderful hear that our team members walked the walk. Thank you for taking the time to provide feedback. We look forward to servicing you in the future.

April 16, 2024

Dealership Rating
Employee Rating

Very repectful and does and great job with his salesman presentation great guy overall very happy with the purchase More

by Dakotabussey15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 22, 2024

Toyota of Kenner responded

It's good to hear when our Sales Team provides great customer. Ricky is very knowledgeable and professional. We are lucky to have him as a member of Toyota of Kenner team. Thank you for allowing us to earn your business. Enjoy your ride!

April 08, 2024

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Employee Rating

What a great service representative is Sheila has always been super helpful in all dealing with her. Thank RB Toyota!!! More

by Skip Jacobs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2024

Toyota of Kenner responded

Thank you for your loyalty to our dealership. Shelia is knowledgeable and caring which allows her to provide excellent customer service. We are glad to hear that that was your experience. We look forward to servicing you in the future.

April 08, 2024

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Employee Rating

Excellent in doing their job, good job. For sure i’ll be back Soon for another problem about my car More

by Ogie Cuz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2024

Toyota of Kenner responded

It's good to hear that you were satisfied with your customer service at our dealership. We appreciate your business and look forward to servicing you soon.

April 04, 2024

Dealership Rating
Employee Rating

Doug and his service team again exceed my expectations. In a world where most dealerships are an unpleasant place to visit, Doug provides quick information and scheduling and always keeps me informed of is More

by Tangsudik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 06, 2024

Toyota of Kenner responded

Such wonderful feedback! Thank you for being a loyal customer. Doug is exceptional when it comes to professionalism, efficiency and communication. We will strive to continue providing you with good customer service. We look forward to servicing you in the future. Thank you for taking the time to share your experience.

November 28, 2023

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Employee Rating

Pleased with the company so far. always up front with me. I Enjoy that. Love More

by paulinehuynh3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 28, 2023

Toyota of Kenner responded

Thank you for sharing your experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

November 18, 2023

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Employee Rating

Wasn’t to get my oil change on my truck they said it would take about an hour to do the service did not take long More

by ANDREWTDIGIOVANNI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Douglas Montalbano

Nov 20, 2023

Toyota of Kenner responded

Thank you for choosing Ray Brandt Toyota for your vehicle's maintenance needs! We're glad to hear that your oil change service was completed efficiently and within the estimated time frame. Providing prompt and reliable service is a priority for us, and your feedback is a wonderful affirmation of our team's efforts. We appreciate your business and look forward to assisting you with any future service needs. Drive safely, and see you next time! Ray Brandt Auto Group #WeMakeItEasy

November 09, 2023

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Employee Rating

Service department was very helpful, kind and friendly. They was able to fix the issue without having to replace anything. More

by Arellanopm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelia Leblanc

Nov 15, 2023

Toyota of Kenner responded

Thank you for your kind words about our service department at Ray Brandt Toyota! We are very glad to hear that our team could address and resolve your vehicle's issue efficiently without the need for replacements. Providing helpful, kind, and friendly service is our top priority, and it's gratifying to know we hit the mark for you. We appreciate your trust in us and look forward to assisting you with any future service needs. Drive safely and enjoy your smoothly running vehicle! Ray Brandt Auto Group #WeMakeItEasy

November 08, 2023

Dealership Rating
Employee Rating

Toyota Solara 16 years ago at Ray bryant. I have always had excellent service from this dealership Harold and Sheila have always had my best interest at heart and I feel like I'm and excellen More

by TILLIECLARK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2023

Toyota of Kenner responded

Thank you so much, Tillie, for your loyalty to us over these 16 years since purchasing your Toyota Solara! We're very happy to hear you've consistently received excellent service from Ray Brandt Toyota. It's particularly gratifying to know that Harold and Sheila have always looked after your best interests and made you feel confident and cared for when your car needs servicing. Your trust and satisfaction are incredibly important to us. We look forward to continuing to provide you with one-of-a-kind service for many more years to come. Thank you for being a valued member of our Ray Brandt family! Ray Brandt Auto Group #WeMakeItEasy

November 01, 2023

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Employee Rating

Serviced my vehicle right away. Did a good job explaining recommendations. I was very pleased with my service visit. More

by HPSTPIERRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Eddlestone

Nov 02, 2023

Toyota of Kenner responded

Thank you for sharing your experience with us! We're glad that your service visit was efficient and informative. Our team always aims to ensure that our customers are fully aware of any recommendations, prioritizing transparency and understanding. Your satisfaction is our top priority, and it's great to know that we met your expectations. We appreciate your trust in Ray Brandt Toyota and look forward to serving you again in the future. Safe travels! Ray Brandt Auto Group #WeMakeItEasy

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