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David Theriault
David Theriault at Jim Ellis Chevrolet
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David Theriault

Service Director

Jim Ellis Chevrolet

5900 Peachtree Blvd.
Atlanta, GA 30341

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4.6
79 Reviews

Dealership Experience

4 yrs, 2 mos

Industry Experience

50 yrs, 4 mos

4.6

79 Reviews

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79 Reviews of David Theriault

April 20, 2024

Dealership Rating
Employee Rating

Luis was very helpful. Dealership they’re not interested in us as a customer I won’t come back Thank you More

by Acastanedaess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Luis Valdez, Retanza Grier, Loan Pham, Claudine Mathews, Michael Fair, Jason Blanchard, Orlando Jeffrey

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Apr 23, 2024

Jim Ellis Chevrolet responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. \

April 17, 2024

Dealership Rating
Employee Rating

Best dealers in town . JimEllisChevrolet is the best in GEORGIA.And Nick made excellent job.I will recommend all my friends More

by Anthony Portillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Luis Valdez, Retanza Grier, Loan Pham, Claudine Mathews, Michael Fair, Jason Blanchard, Orlando Jeffrey

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Apr 17, 2024

Jim Ellis Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet and for helping to spread the word about us, Anthony. Expect the Best! Service Manager Mr. David Theriault

December 15, 2023

Dealership Rating
Employee Rating

They did a very good job of keeping me up to date with the repairs and I received it back in the expected time. More

by raym2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Luis Valdez, Retanza Grier, Loan Pham

Helpful
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Dec 15, 2023

Jim Ellis Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

December 08, 2023

Dealership Rating
Employee Rating

They did a really great job and finished on the time they promised to us. More

by VSEOFGEORGIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey

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Dec 10, 2023

Jim Ellis Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! Service Manager Mr. David Theriault

December 02, 2023

Dealership Rating
Employee Rating

Great service. Great management. David Exceptional scheduler: Vladimir Kachouby They go out of their way to insure the customer is satisfied. I feel I’m in go More

by WAGNLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf

Helpful
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Dec 03, 2023

Jim Ellis Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

November 19, 2023

Dealership Rating
Employee Rating

I like the way you guys let me see the video call underneath the car More

by stonehouzeceo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Luis Valdez, Retanza Grier, Loan Pham

Helpful
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Nov 20, 2023

Jim Ellis Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

October 31, 2023

Dealership Rating
Employee Rating

Quick, friendly and very helpful took care of everything I needed. I would come back. More

by Deja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Retanza Grier , Claudine and Catie

Helpful
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Nov 01, 2023

Jim Ellis Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

October 27, 2023

Dealership Rating
Employee Rating

Very professional center thank you to everyone there. Very clean also bathroom was clean thanks More

by Kimerly Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Luis Valdez, Retanza Grier, Loan Pham

Helpful
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Oct 29, 2023

Jim Ellis Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

October 20, 2023

Dealership Rating
Employee Rating

Great experience. I loved the recorded inspection video, I think it's a great idea to establish transparency. Thanks a lot! More

by I. Bagayoko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Luis Valdez, Retanza Grier, Loan Pham

Helpful
Report | Print
Oct 22, 2023

Jim Ellis Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

August 17, 2023

Dealership Rating
Employee Rating

Ralph and David, always make sure I am taken care of! Brian, Amanda great service , even better people More

by EllureCosmetics
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Ralph Sorrentino, Luis Valdez, Retanza Grier, Loan Pham , Brian in services

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Aug 19, 2023

Jim Ellis Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

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