David Theriault
David Theriault at Jim Ellis Chevrolet
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David Theriault | Page 3

Service Director

Jim Ellis Chevrolet

5900 Peachtree Blvd.
Atlanta, GA 30341

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4.7
79 Reviews

Dealership Experience

4 yrs, 3 mos

Industry Experience

50 yrs, 5 mos

4.7

79 Reviews

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79 Reviews of David Theriault

April 08, 2023

Dealership Rating
Employee Rating

Excellent service people. A bit pricey but they did the job correctly. Tough to quibble with a service manager who has the same last name and was born in the same town in Ma More

by dan.kineoadvisors
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Loan Pham

Apr 09, 2023

Jim Ellis Chevrolet responded

Dan, Thanks for sharing about your service experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

April 04, 2023

Dealership Rating
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They got me in got me out in a time. Lay Manner did a great job and that's what I come here for. More

by lelandsms
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Luis Valdez, Retanza Grier, Loan Pham , Sonja Brown, Christian Locklear, Charles Prayor

Apr 05, 2023

Jim Ellis Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault

April 01, 2023

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I find the folks here are always helpful and friendly. The Service Department is well managed and staff are professional and honest. More

by MLEGE79
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Reggie Stagmaier, Clarence Williams , Charles Prayor, Andre Thomas

Apr 02, 2023

Jim Ellis Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

April 01, 2023

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I was very satisfied with the service and the the timely manner which the service was done with in. More

by BERLINDA0
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 02, 2023

Jim Ellis Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault

March 29, 2023

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Damaged my vehicle and drove my vehicle without my permission. They never apologized for the inconvenience. I’m very disappointed with Jim Ellis Chevrolet. More

by LEWISQ
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf

Apr 01, 2023

Jim Ellis Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

March 22, 2023

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Jim Ellis is my lifeline in servicing my Chevy Colorado. I know that they are family orientated and honest-which puts my mind at ease. Ms Ratanza is so friendly, personable, and goes over and beyond to help More

by rjford58.rf
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Luis Valdez, Retanza Grier , Christian Locklear

Mar 23, 2023

Jim Ellis Chevrolet responded

Thank you for taking the time to share your thoughts on working with Retanza and our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

March 19, 2023

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Employee Rating

The service department was very helpful and understanding to get my truck keyed properly to the computer. More

by THANATHIPD
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ned Iwuji , Sam Opara, Thomas Jones

Mar 20, 2023

Jim Ellis Chevrolet responded

Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

March 18, 2023

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Everyone is very personable and accommodating. Always willing to help and make things right. All work performed in a timely manner with care and reasonably priced:) More

by MSMARKER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey , Tony

Mar 20, 2023

Jim Ellis Chevrolet responded

Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

March 13, 2023

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Employee Rating

Great service by people that really care about their customers. The service is always personal so you feel that you are their only client. More

by Rslovis
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey

Mar 14, 2023

Jim Ellis Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

March 11, 2023

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Employee Rating

I am highly grateful for your great service you gave to my car Chevrolet Sonic 2013 Again thank you so much More

by egle osorio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Luis Valdez, Retanza Grier, Loan Pham, Shanise Presley , Sonja Brown, Christian Locklear, Charles Prayor, Luis valdes

Mar 13, 2023

Jim Ellis Chevrolet responded

Egle, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! Service Manager Mr. David Theriault

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