Dealership Experience
9 yrs, 10 mos
Industry Experience
9 yrs, 10 mos
Specialties & Trainings
Cadillac Certified Sales Consultant
266 Reviews
Write a Review266 Reviews of Declan Cohen
December 26, 2018
Sales expertise If you want an exceptional sales experience from a sincere salesman, ask for Declan Cohen. He is extremely knowledgeable of Cadillac products and the If you want an exceptional sales experience from a sincere salesman, ask for Declan Cohen. He is extremely knowledgeable of Cadillac products and the sales process. I was always comfortable with no apprehension through the process from inquiry to final sale. Barbara Keough More
Other Employees Tagged: Ian Maher
December 26, 2018
Great service When I arrived the service consultant greeted me by name and took care od everything from there. Even inspected my vehicle as it was coming due and I When I arrived the service consultant greeted me by name and took care od everything from there. Even inspected my vehicle as it was coming due and I wasn’t aware. More
Other Employees Tagged: Bill McLean , John White
November 20, 2018
Friendly, Knowledgeable & Accommodating We only came to Albany to check out a color...and a day later we drove away with a new XT5. That says it all. Otto’s staff was very knowledgeable an We only came to Albany to check out a color...and a day later we drove away with a new XT5. That says it all. Otto’s staff was very knowledgeable and helpful...making the decision to buy much less stressful...in fact very easy. While everything was discribed & they were very good about setting everything up for us...I suspect that a refresher course would be very helpful in a week or so as there is so much to learn & understand! I would recommend this experience with Otto to anyone looking for a vehicle. More
Other Employees Tagged: Chris Otto , Ian Maher
November 15, 2018
Great place to do business Nice place to do business,Declan was a very good salesperson to deal with and the deal I received was good and fair and I was happy to buy from OTTO C Nice place to do business,Declan was a very good salesperson to deal with and the deal I received was good and fair and I was happy to buy from OTTO Cadillac ! More
Other Employees Tagged: Ian Maher
October 31, 2018
Professional and honest Both the salesman Declan Cohen and the finance manager Ian Maher were courteous, professional and honest. I would recommend this dealership to friend Both the salesman Declan Cohen and the finance manager Ian Maher were courteous, professional and honest. I would recommend this dealership to friends and colleagues. More
Other Employees Tagged: Chris Otto , Ian Maher
October 29, 2018
Awesome Experience! My husband & I were looking for a vehicle that Otto did not have on their lot. Declan immediately went to work & within 2 days he was able to locate t My husband & I were looking for a vehicle that Otto did not have on their lot. Declan immediately went to work & within 2 days he was able to locate the Cadi we were looking for! The whole experience was great!! Most dealerships I have dealt with in the past would have pushed us to purchase a vehicle on their lot, not once was that even suggested! Declan understood what we were looking for & definitely delivered!! Declan & Ian were both amazing to deal with!! Definitely one of the best car buying experiences I’ve ever had!! More
Other Employees Tagged: Ian Maher
October 18, 2018
No hassle very friendly very easy to deal with no worries or hassles all paperwork was taken care of car was clean and ready when delivered very happy with my experience very easy to deal with no worries or hassles all paperwork was taken care of car was clean and ready when delivered very happy with my experience More
Other Employees Tagged: Chris Otto , Ian Maher
September 26, 2018
Entire Experience great from start to finsih. My initial visit to purchase a used vehicle, greeted by Don Biseti...could not have been more accommodating, professional and friendly. My sales rep, My initial visit to purchase a used vehicle, greeted by Don Biseti...could not have been more accommodating, professional and friendly. My sales rep, Declan Cohen took over and we completed the deal within 20 minutes...finance manager Ian Mahar took over from there and I was all set. I received a service note online and Bill McLean took care of that with ease. Thank you all, More
Other Employees Tagged: Ian Maher, Bill McLean , Donald Bisesti
September 24, 2018
Excellent experience The salesman, Declan, his assistant, James, and financial person, Ian, made the experience pleadurable. They were all very accommodating and thorough The salesman, Declan, his assistant, James, and financial person, Ian, made the experience pleadurable. They were all very accommodating and thorough with paperwork and demonstrating the vehicle technology. They were and continue to be very helpful with the Onstar application trying to resolve the issue. The service department, John, was so accommodating with recent service on my previous car, fitting me into the schedule and servicing the car. Very informative concerning vehicle information and answering questions about the new vehicle of interest. More
Other Employees Tagged: Ian Maher , John White, James
September 18, 2018
Great experience! I recently purchased my first Cadillac and was extremely impressed by the team at Otto Cadillac. It was a pleasure doing business with them and I woul I recently purchased my first Cadillac and was extremely impressed by the team at Otto Cadillac. It was a pleasure doing business with them and I would recommend them to anyone looking to purchase a new or used car. My salesperson Declan was thorough and friendly and made me feel comfortable with my decision. Ian, the finance manager, was a true professional as well. More
Other Employees Tagged: Ian Maher