Derek Castillo
Derek Castillo at Mohawk Chevrolet
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Derek Castillo | Page 3

Sales Consultant

Mohawk Chevrolet

639 State Route 67
Ballston Spa, NY 12020

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4.7
45 Reviews
4.7

45 Reviews

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45 Reviews of Derek Castillo

August 17, 2023

Dealership Rating
Employee Rating

This was my first car bought here. The staff was friendly and very helpful. Everyone asked me if I was being taken care of. Got a decent deal on an amazing car. More

by JOENAMATHLIVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melisa St. Louis , Jacob in Finance

Aug 18, 2023

Mohawk Chevrolet responded

Thank you so much for choosing Mohawk Chevrolet! We hope to see you again soon!

August 06, 2023

Dealership Rating
Employee Rating

Very nice people but the dealership should better inspect vehicles before they send them out. I found a large screw in a tire that had been there awhile. Found in the day after purchase. Fortunately, my loca More

by WDURSSUL5931
Recommend Dealer
Yes

Other Employees Tagged: Bryan Poole

Aug 08, 2023

Mohawk Chevrolet responded

Thank you for bringing this issue to our attention. We are sorry that your experience at Mohawk Chevrolet was not up to our usual standards. We apologize for any inconvenience you may have encountered and we take all customer feedback seriously. We would like the opportunity to make things right. Could you please reach out to George Singer at gsinger@mohawkchevrolet.com with any further concerns? We are committed to providing our customers with the best possible service and experience. Thank you for your understanding and for taking the time to write a review.

August 03, 2023

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Fantastic customer service! Old school service and great deal and trade-in Our salesman Derrick went above and beyond More

by JOHNMAC6307
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Lotano

Aug 03, 2023

Mohawk Chevrolet responded

Thank you for the kind words and thoughtful review! Wishing you safe travels in your new vehicle!

July 20, 2023

Dealership Rating
Employee Rating

mohawk chevrolet did not get my plates before the temp ran out i was told to keep driving yea ok my$ 60;000 truck is sitting in my driveway for almost a week getting the runaround thank you mohawk che More

by nascar59nj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jacob Lotano, Marc D'Amato, Sara Kilian, Jack Marsh, Jessica DiTrapano, Justin Dawes , Michael Goodman, Jeffery Gregory, Jonathan Grieco

Jul 26, 2023

Mohawk Chevrolet responded

We apologize for your negative experience. We are constantly striving to improve our process in order to provide the gold standard of customer service. Please contact Nate at Ngreklek@Mohawkautogroup.com so we can work to improve. We are beyond grateful to have your service. Thank you.

July 13, 2023

Dealership Rating
Employee Rating

Love the place bought 2 vehicles and service is great would buy another car from them More

by TYLER.LAQUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2023

Mohawk Chevrolet responded

Thank you for the thoughtful review and recommendations! We are so happy to have you here!

June 27, 2023

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Employee Rating

From start to finish Mohawk provided the perfect truck buying experience. I had convinced myself I couldn't get my dream truck and was happy with a lesser version. Andy, Katie and Derek crunched the numbe More

by levacktion
Service Price Transparency
Recommend Dealer
Yes
Jun 28, 2023

Mohawk Chevrolet responded

Thank you for sharing the perfect experience you had here at Mohawk Chevrolet. We hope you are enjoying your new vehicle!

June 22, 2023

Dealership Rating
Employee Rating

Amazing! The staff at Mohawk Chevrolet were awesome. I highly recommend anyone to visit Mohawk. More

by S_SINGER
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: James Elbrecht

Jul 12, 2023

Mohawk Chevrolet responded

Thank you for the thoughtful words and review! Wishing you safe travels in your new Chevy vehicle!

June 21, 2023

Dealership Rating
Employee Rating

great dealership. Very professional and friendly. A no hassle BS dealership. They went over and beyond to make me happy. More

by JOSWIFE2
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: George Singer, James Elbrecht

Jul 12, 2023

Mohawk Chevrolet responded

Thank you for the thoughtful review! We hope to see you again soon!

June 09, 2023

Dealership Rating
Employee Rating

Had a great experience from the start. Derek asked us what we were looking for and I told him. He nailed it. Financing went well too with a few minor hiccups on my part, but no complaints More

by CKYNE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Elbrecht

Jul 26, 2023

Mohawk Chevrolet responded

Thank you for the positive review. Welcome to the Mohawk Chevrolet Family!! Enjoy finding new roads.

June 08, 2023

Dealership Rating
Employee Rating

Was happy with entire experience except interest rate. Will be sure to refinance soon. Staff is great More

by FFOSMIRE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Singer, James Elbrecht

Jul 26, 2023

Mohawk Chevrolet responded

Thank you for the positive review. Welcome to the Mohawk Chevrolet Family!! Enjoy finding new roads.

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