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Derek Nedd
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Derek Nedd | Page 2
Master Certified Sales Consultant
Mercedes-Benz of Annapolis
324 Sixth St
Annapolis, MD 21403
81 Reviews
After high school graduation, Derek attended the DC Police Academy, became a member of the Special Operations Division and spent the following 5 years serving the public. Returning to college to study education, he then spent the following 8 years in the DC Public schools as an educational therapist. Dereks professional sales career in retail automotive began in 1992, his area of expert ease focused on luxury import and Japanese vehicles. He joined Mercedes Benz of Annapolis Dec 08 and consistently ranks in the top 10% of the sales force team. He has achieved his Mercedes Benz Star Certification and is currently enrolled in the Master certification program Derek is considered the resident “health nut” of Mercedes Benz of Annapolis. His healthy lifestyle includes a vegetarian diet, plenty of exercise, especially cycling, and (sometimes unsolicited) advise to his colleagues, (“You're not really going to eat that are you??!”). He has been married to his lovely wife for 20+ years.
Read moreDealership Experience
16 yrs, 10 mos
Industry Experience
32 yrs, 2 mos
Specialties & Trainings
Mercedes Benz Master Certified
Languages Spoken
English
Employee Video
81 Reviews
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81 Reviews of Derek Nedd
May 18, 2022
Derek Nedd has the worst customer service I have ever experienced in Life Period. I have owned over 3 Mercedes and was looking to purchase a another. When he greeted me, it was odd because he instantly b experienced in Life Period. I have owned over 3 Mercedes and was looking to purchase a another. When he greeted me, it was odd because he instantly began to talk condescending like I was wasting him. What do you want, we don’t test drives, and it sad because as an African American you would think he would treat a fellow African American with more respect. Not the case. I researched multiple Mercedes and told him I looked at GLS and GL cars and that they discontinued GL models in 2016. He talked to me down to me like no GL classes ended in 2013. I knew that was not the case. He tried to belittle us and basically gave the conversation like we couldn’t afford to buy a car. Long story short I ended up buying a 2019 GLS 63 from a BMW dealership because Mercedes salesman Derek Nedd bragged about sales awards and doesn’t have good customer service. His prejudice cost him the sale. And I have had poor customer service before but he was the worst in life. More
by Mr West
Helpful 
April 13, 2022
Excellent customer service and knowledge . Derek was well versed in our vehicle and understood our needs Derek was well versed in our vehicle and understood our needs More
by jenellhovis
Other Employees Tagged: Dean Cunningham, Michael Herron, Allen Belcher
March 08, 2022
If you are in the market to purchase a New, Certified Pre-Owned or used Mercedes-Benz, the MileOne Autogroup is your only choice! I have worked with Michael Herron, Dean Cunningham, and their outstanding Pre-Owned or used Mercedes-Benz, the MileOne Autogroup is your only choice! I have worked with Michael Herron, Dean Cunningham, and their outstanding sales and finance team over the years and I must say the level of professionalism and costumer is beyond reproach. I highly recommend you make Mercedes-Benz of Annapolis your dealership for all future purchases. If you love your Mercedes-Benz the way my family loves ours, I suggest you also bring each of your vehicles to their service location for the tender loving care they deserve. More
by rogers1119
Other Employees Tagged: Dean Cunningham, Casey Duffy, Michael Herron, Wayne Discus, Brian Fader, Asher Chaudry , Dwayne Bowen
January 15, 2022
My relationship with this dealer has been ALL POSITIVE. On my first visit to the showroom I received special care from Derek Nedd. But my most wonderful experience has been with the service department es On my first visit to the showroom I received special care from Derek Nedd. But my most wonderful experience has been with the service department especially my service advisor, Chuck Lehman. I will not have any other dealership service my vehicle and I will not have anyone else but Chuck Lehman as my advisor. He is empathetic, compassionate, and honest. I have heard many "horror" stories about dealer service departments - not here, not with Mercedes Benz of Annapolis, and not with Chuck Lehman. I drive 2 1/5 hours one way from the beach to Annapolis just to have this dealership and this advisor service my car. Don Kyle, Ocean View DE More
by Don Kyle
Other Employees Tagged: Chuck Leyman
October 13, 2021
Occasionally, one makes a special connection w/ someone in the course of doing business. Derek Nedd was our sales advisor & we truly lucked out. Buying a new car right now is fraught with long waits, but in the course of doing business. Derek Nedd was our sales advisor & we truly lucked out. Buying a new car right now is fraught with long waits, but the time to get a new one had arrived for me. I had driven my old Mercedes for 24 years, and I was intent on a new one, no matter the wait. I never considered a used car, until Derek called one evening saying a previously owned Mercedes Coupe had come in, & to please come in ASAP as this one would not be there long. It was beautiful, low mileage, and we bought it on the spot!! If you can imagine how the electronics have changed from my 24 year old car to the new one, then you will appreciate how lost I was when I began to use it. Derek met with us several times, and patiently taught us how to access all these new features. He is a total gem. I will refer anyone I know looking for a MB to Derek! Sandra and Adger Stokes More
by Stokesie
September 25, 2021
Chuck is the standard when comes to comparing Service Advisers. Great job in every way. Advisers. Great job in every way. More
by Gary.whitsell
Other Employees Tagged: Allen Belcher, Chuck Leyman
September 11, 2021
Dwayne, management and the rest of the staff provided excellent service. They were efficient with the buying process to include delivery of my new car. excellent service. They were efficient with the buying process to include delivery of my new car. More
by LolaH
Other Employees Tagged: Dean Cunningham, Larry Cash,Sr , Dwayne Bowen
August 19, 2021
Alex Clothier at Annapolis Mercedes Benz Service Center is the best hands down! My sunroof would not close and Alex fit me in immediately and offered me a loaner car on such short notice. Alex consiste is the best hands down! My sunroof would not close and Alex fit me in immediately and offered me a loaner car on such short notice. Alex consistently delivers exceptional service Ns he’s the reason I will not take my car anywhere else for service! More
by Gemma Bucci
Other Employees Tagged: Alex Clothier , Dwayne Bowen
August 01, 2021
I came in with my mom with the intent to pop in and out the other day. After being approached by Derek Nedd, we ended up staying for over an hour. Derek is a good-natured man who was willing to help us wit the other day. After being approached by Derek Nedd, we ended up staying for over an hour. Derek is a good-natured man who was willing to help us with our many questions even while he knew we had no intention of making a purchase. More
by Fin
June 15, 2021
Alex Clothier, is my go to person. This is my second Mercedes I purchased from Annapolis. I was assigned to Alex and I am so grateful for his service. He will do what he promise to do. Alex is always pr Mercedes I purchased from Annapolis. I was assigned to Alex and I am so grateful for his service. He will do what he promise to do. Alex is always professional, kind and very easy to talk to. More
by 4matic
Other Employees Tagged: Alex Clothier
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