Derrick Gradijan

What should have been a joyful purchase was a shocking experience of scam, poor customer service, and lengthy wait times. I ordered a hybrid Kia SUV in May 2023 with a $1000 down. I committed to this purc experience of scam, poor customer service, and lengthy wait times. I ordered a hybrid Kia SUV in May 2023 with a $1000 down. I committed to this purchase and waited for 8 months. Paying cash. Upon finalizing the purchase today (Dec 26) I did not want two of three add-ons. Nate M and Derrick G refused to sell the vehicle unless I purchased the LoJack add-on. When I confirmed that these were "optional", Nate M said "buying the vehicle is optional". How disgusting. Clearly this place is interested in sales and not a positive customer experience. Of course these add-ons are optional yet these two employees refused to sell the vehicle unless I bought two of them (they removed the key add-on). The window tint add-on is way overpriced which was acknowledged by Derrick when I stated how I was paying 2.5x the usual price of tinting already and wanted to remove the Lojack add-on. And the entire ordeal was 6 hours in total for a vehicle that did not need financing or anything else. And when I was out rushing to the bank to get the cashier's check before closure, Nate M had the audacity to call me during my trek asking when I'll be back (since apparently he has some plans this evening). Ultimately, I'm the sucker. I bought the vehicle and folded to their coersion tactics, but I just couldn't wait any longer having already waited 8 months. I'm disappointed with this place and will never buy a vehicle from them again and will gladly share my experience with others. I thought Mark Kia was more honest than other dealerships, but, sadly, in my experience they lived up to the "sleazy car salesman" trope. More

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We have spent weeks traveling to multiple dealerships viewing used cars. What I appreciated most from DeMarco was the upfront honesty on the condition of the car. Not pushy when we arrived, very laid bac viewing used cars. What I appreciated most from DeMarco was the upfront honesty on the condition of the car. Not pushy when we arrived, very laid back and helpful. I found the search at other dealerships exhausting. If you are searching for a guy who’s not the typical blabber mouth talking about endless xx and annoying you to the point of disturbance, this is the man. I would easily recommend to family and friends or the general public. We drove home today in a fantastic car Sincerely, Josh M More

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I had the worse sales experience today. On a $14,950 vehicle the sales manager came back with payment options of $415 for 72 months with $2k down, this number equates to $29,000+ on a $14,9 On a $14,950 vehicle the sales manager came back with payment options of $415 for 72 months with $2k down, this number equates to $29,000+ on a $14,900 vehicle. That's ridiculous! A $15k markup? When I asked the sales manager to provide the actual numbers in printout form he refused to give me the information. I can understand a little mark-up.. but this was ridiculous. I feel bad for all the young people in the store buying a car and getting taken by the dealership. Buyer beware! More

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Our experience buying a car at Mark Kia was fabulous! We found everyone to be very helpful and informative. At no time did we feel pressured or misled, unlike some other car dealers we visited. We worked We found everyone to be very helpful and informative. At no time did we feel pressured or misled, unlike some other car dealers we visited. We worked with Derrick, Dan, Darren and Manny and found every single one of them to be outstanding! You could not ask for a better car buying experience so I would highly recommend Mark Kia. More

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Derrick Gradijan and Mark Kia went above and beyond to get me into my new Kia Soul. I couldn’t be happier with the overall experience and customer service I received at Mark Kia. I highly recommend this d get me into my new Kia Soul. I couldn’t be happier with the overall experience and customer service I received at Mark Kia. I highly recommend this dealer and Derrick Gradijan for all your car buying needs. Special thanks to Johnny Borboa and Dave in finance as well. Thanks Mark Kia 👍 More

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Derrick Gradijan was amazing. He went above and beyond and we will continue to buy all our cars from him. He went above and beyond and we will continue to buy all our cars from him. More

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Derrick Gradijan and Mark Kia were absolutely amazing. I would highly recommend Mark Kia if you’re looking to purchase a vehicle. If you go to this dealership ask for Derrick Gradijan he is simply the bes I would highly recommend Mark Kia if you’re looking to purchase a vehicle. If you go to this dealership ask for Derrick Gradijan he is simply the best, he made a miracle happen for me and took the time to ask what was important to me and did whatever it took to get it done. Johnny B and Juan in finance were also amazing as well. More

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Got suckered and taken advantage of by this well known business. Horrible customer service! Thanks for the lemon Derrick!! business. Horrible customer service! Thanks for the lemon Derrick!! More

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We went to Mark Kia to rule out the new EV6. Derrick G gave us one to drive and within 4 hours and his satisfying all our questions,we bought one sitting on the floor(and love it) the experience Derrick G gave us one to drive and within 4 hours and his satisfying all our questions,we bought one sitting on the floor(and love it) the experience at Mark Kia spearheaded by Derrick G was great from "hello" to signing on the bottom line. Very happy customers! Judy and Bunny Kuller More

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Great service, friendly people and enjoyed working with everyone that I enteracted with. Thank you the help. everyone that I enteracted with. Thank you the help. More

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