Derrick Phillips
Derrick Phillips at Southern Hyundai Newport News
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Derrick Phillips | Page 3

Service Manager

Southern Hyundai Newport News

12872 Jefferson Avenue
Newport News, VA 23608

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4.8
52 Reviews
4.8

52 Reviews

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52 Reviews of Derrick Phillips

August 24, 2024

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Employee Rating

Derrick did a great job personally handling the problem with my new car. I will be back. More

by scherry
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Recommend Dealer
Yes

Other Employees Tagged: Carter Hartley

August 23, 2024

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Jeff is always courteous and quick to provide the information needed. Updates are provided as needed. More

by EEHALVORSEN
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Recommend Dealer
Yes

August 23, 2024

Dealership Rating
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I used this establishment a few years ago and was well pleased then and am well pleased now. My Honda Odyssey was totaled a few years ago and I ended up buying a Honda Fit second hand. More

by Betty.bailey3
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Recommend Dealer
Yes

Other Employees Tagged: Chris House

July 31, 2024

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I stoped using this location because of the terrible service. I decided to give it another try since it’s under Southern and I am so happy I did!!! Service was great, friendly and professional. More

by Danielle
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Recommend Dealer
Yes

Other Employees Tagged: Ernesto Rosado

July 28, 2024

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Great Service from a great dealership. Found my new service team for my Santa Fe, thank you Derrick. More

by JOHN.ZMAN
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Recommend Dealer
Yes

June 08, 2024

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Derick and Jeff made what is considered a stressful situation not so Stressful. After finding out I didn’t have Car rental covers on insurance, Jeff knowing that I would be without my car for several d More

by Vinceseidnitzer
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Recommend Dealer
Yes

Other Employees Tagged: Robert Bradford, jeffrey moien

May 24, 2024

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Very accommodating. Second time getting serviced here, everyone was courteous and it was in and out. Amenities are nice as well. Definitely will consider purchasing here More

by doules42
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Recommend Dealer
Yes
May 24, 2024

Southern Hyundai Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 08, 2024

Dealership Rating
Employee Rating

Thanks to Mr Phillips for taking care of my problem. I was impressed with the service. More

by Scamp5882003
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brenda Messer

May 09, 2024

Southern Hyundai Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 04, 2024

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Employee Rating

Amazing service. I had a tire issue, guidance was provided and the problem was quickly solved. I appreciate the service managers expertise and recommendations. They h More

by EEHALVORSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2024

Southern Hyundai Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 24, 2024

Dealership Rating
Employee Rating

Quick and efficient repair. Work was covered under warranty so there was no cost to me . More

by DERRICK2329
Service Price Transparency
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Recommend Dealer
Yes
Apr 24, 2024

Southern Hyundai Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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