Derrick Phillips
Derrick Phillips at Southern Hyundai Newport News
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Derrick Phillips | Page 3

Service Manager

Southern Hyundai Newport News

12872 Jefferson Avenue
Newport News, VA 23608

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4.7
25 Reviews
4.7

25 Reviews

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25 Reviews of Derrick Phillips

December 06, 2019

Dealership Rating
Employee Rating

The service at this dealership is exceptional! Proffesional,caring always committed to excellence!..we have been customers for several years. Won't purchase or have service anywhere More

by barbara.swiatek
Recommend Dealer
Yes

Other Employees Tagged: Brenda Messer, Chris House

November 27, 2019

Dealership Rating
Employee Rating

I had to wait an hour, made an appointment and 3-4 walk-ins came after me and left before me . i was very upset when i had just got off a 12 hour shift a work More

by Lovelacealisa
Recommend Dealer
No

Other Employees Tagged: Paige parisi

Dec 20, 2019

Southern Hyundai Newport News responded

Thank you for your feedback. Our Service Manager, Derrick Phillips, would like to speak with you personally regarding your concerns. Unfortunately, he has been unable to reach you up to this point and has left you a voicemail apologizing for your service advisor’s poor communication regarding repair time needed for your vehicle. At your convenience, please give Derrick a call directly at 757.243.2000. Thank you.

November 25, 2019

Dealership Rating
Employee Rating

Excellent customer service! Met all expectation's regarding appointment and car repairs. Hall Hyundai service team is the greatest. I will always have my cars serviced there. More

by Moored
Recommend Dealer
Yes

Other Employees Tagged: Brenda Messer

Dec 20, 2019

Southern Hyundai Newport News responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

November 14, 2019

Dealership Rating
Employee Rating

Quick service when getting my windshield replaced and lovely shuttle driver. Thank you Hall team. The windshield replacement and shuttle service went very quick. Thanks again! More

by Antman
Recommend Dealer
Yes

Other Employees Tagged: Samantha wright

Dec 20, 2019

Southern Hyundai Newport News responded

Thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Hall Hyundai Newport News!

November 06, 2019

Dealership Rating
Employee Rating

Service actually faster than promised and also fixed some other problems that weren't invoiced, free of charge. Would definitely recommend Hall for any Hyundai services in the middle peninsula area. More

by M
Recommend Dealer
Yes

Other Employees Tagged: Brenda Messer

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