Devon Stovall

It was a great experience from start to finish. Michelle was on top of things and communicated and responded promptly. The entire transaction was seamless. Devon was very knowledgeable and patient Michelle was on top of things and communicated and responded promptly. The entire transaction was seamless. Devon was very knowledgeable and patient in explaining the connectivity features.They both exceeded expectations. More

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Answered all our questions and was willing to work with us initially electronically on pricing, and then finalized the deal over phone and in person. Very easy to work with! us initially electronically on pricing, and then finalized the deal over phone and in person. Very easy to work with! More

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Professionalism and individual attention to myself, the customer, was excellent. Stress was absent but personal recognition of what details were important put Michelle above the rest! customer, was excellent. Stress was absent but personal recognition of what details were important put Michelle above the rest! More

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Michelle made the process of leasing a new car transparent, easy, and comfortable. I'd recommend my friends and family members to her (and Alan Shapiro in the service department, too.) transparent, easy, and comfortable. I'd recommend my friends and family members to her (and Alan Shapiro in the service department, too.) More

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I really love how Passionate, maintained, and organized Daniel Krol is. He is very thorough, informative, and positive while answering all the questions I had. I really love how comforting, and understandi Daniel Krol is. He is very thorough, informative, and positive while answering all the questions I had. I really love how comforting, and understanding he is during the deal. It made the process all the more enjoyable and it was an effortless transition on my end. I feel as though I was heard and understood from Daniel Krol and other staff members. I’m very glad with my purchase and I know if I am ever in the market it will be with Daniel Krol again. Thank you Dan! 5 stars 🤚🏽 More

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An Unforgettable Car-Buying Experience at Anderson BMW in Crystal Lake I recently made a significant purchase at Anderson BMW Crystal Lake, and I cannot express enough how absolutely thrilled I am with th Crystal Lake I recently made a significant purchase at Anderson BMW Crystal Lake, and I cannot express enough how absolutely thrilled I am with the entire experience. Having owned many cars over the years, I can confidently say this was, by far, the very best dealership experience I have ever had. From the moment I walked in, the entire team at Anderson was incredibly welcoming and genuinely appreciative of me joining their family. There's a palpable sense of teamwork and dedication to customer satisfaction that truly sets them apart. A special shout-out must go to Zack Martin, who went above and beyond in every possible way. Zack not only ensured I received the best possible deal on my new BMW, but he also provided an unparalleled customer experience. He made it his top priority to facilitate a seamless transition for me, especially after a truly poor experience with a previous Jeep dealership. Zack's dedication turned what could have been a stressful situation into an incredibly positive and exciting one. His professionalism, expertise, and genuine care were evident at every step. If you're looking for a new BMW and an exceptional buying journey, look no further than Anderson. You won't be disappointed! More

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Fourth straight purchases from this amazing dealership! Dan, Michelle, Heather, Devon and Mike were amazing and wonderful as usual! This team has been consistent and beyond reproach. Made the process so Dan, Michelle, Heather, Devon and Mike were amazing and wonderful as usual! This team has been consistent and beyond reproach. Made the process so easy and simple and my new BMW was perfect at delivery!!! I will continue to purchase vehicles from this team and dealership as well as confidently refer as many people as possible can. I know I will never be embarrassed or let down. Perfect experience!!! More

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Michelle and BMW of Crystal Lake were exceptional. I live in Wisconsin but identified the vehicle I was interested in online. After attempting to purchase the vehicle through my local dealership I c I live in Wisconsin but identified the vehicle I was interested in online. After attempting to purchase the vehicle through my local dealership I contacted BMW of Crystal Lake directly. Michelle and the team made my purchase and trade in a painless exercise. I was able to complete the purchase and take possession in 24 hours. More

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I had visited a number of BMW dealers, some much larger than Crystal Lake BMW. However none were more welcoming, knowledgeable, open and honest than Crystal Lake BMW! Kudos to there entire team! Keep up th than Crystal Lake BMW. However none were more welcoming, knowledgeable, open and honest than Crystal Lake BMW! Kudos to there entire team! Keep up the good work. More

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We purchased our new BMW from BMW Crystal Lake primarily because of Michelle Canova. She was friendly, knowledgable, and most of all, followed up on every detail of our discussions. We found other staff to because of Michelle Canova. She was friendly, knowledgable, and most of all, followed up on every detail of our discussions. We found other staff to be equally professional and helpful. A perfect experience with a custom order! More

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