george.romero.904 9/28/2012 2:41:50 AM Reason For Visit: Service I Recommend This Dealer: Yes Employee(s) Dealt With: Diego BorregoErnie GriegoFrank GuerraDaniel GuerreroNicole HernandezAspen LeafJennifer MartinezCarl MartinezPaul SandovalAndy Vigil Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Beaver Toyota: Great experience every time we go! Linda Beaver, you have a heck of a service team!All the staff I have listed are always helpful during our visits to Beaver Toyota. It’s easier to do business with a staff that cares and treats you like a friend and family. Beaver Toyota has a loyal customer base because of their entire staff.Beaver Toyota cares about customer service, before – reminding me when a service is due, and after with a follow up – a call asking me if I was completely satisfied with the work done. Beaver always stands behind their service.Between my family and I, we have a total of 6 Toyota vehicles, and we only let Beaver Toyota service them. I can’t with to go back! - George and Connie Romero Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
dorriewood 2/17/2012 6:43:53 PM Reason For Visit: Service I Recommend This Dealer: Yes Employee(s) Dealt With: Diego BorregoDaniel GuerreroCarl MartinezChuck Roberts Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 4 Overall Score: 4.8 My Review Of Beaver Toyota: Solved my problem with my vehicle and I am very satisfied with the service. The people in the service department are always very friendly and helpful. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
molly long 12/9/2011 10:56:17 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Diego BorregoTony MercadoPaul SandovalAndy Vigil Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 4 Overall Score: 4.8 My Review Of Beaver Toyota: From: margaret long [mailto:onlyinsantafe@yahoo.com] Sent: Tuesday, November 08, 2011 5:16 AMTo: Paul SandovalSubject: Re: Thank you! We hope we did an excellent job on your Prius Dear Paul,Both Tim Wierwille and I (Molly Long) are regular customers there at Beaver Toyota...and there are many reasons: Every single time we come in, we are treated with respect, courtesy, and a personable attitude. It is SO APPARENT that a spirit of professionalism and a positive morale is fostered among the service department. We feel confident in their expertise and trust the information they convey to us. Recently my 2002 Toyota Prius was there for two weeks, as a recall for the rack and pinyon (sp?) became a much bigger ordeal than anyone had anticipated. I would like to personally thank Diego, who kept me informed and reassured, and Luke, the tech who must have been going "nuts" ....no pun intended Also thank you to Tony, who efficiently arrnaged for a rental. (After driving it for 10 days, I think I might have to get myself one of those Toyota Tacomas!) And one more person we so appreciate is Andy, who has taken care of us numerous times in the past, and treats us like gold. Thanks to everyone mentioned above! Anytime the subject comes up, we sieze the opportunity to rave about Beaver Toyota service dept to others. You're wonderful Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review