Doug Stoltenberg | Page 6

Beyond One Hundred Ten % Thank you, thank you !!! Doug, you made our new car purchase experience very nice. Count on this, we will be anxious to introduce all my friends and Thank you, thank you !!! Doug, you made our new car purchase experience very nice. Count on this, we will be anxious to introduce all my friends and family to you when it comes to their next car purchase. I know that you and your company, Dahl Ford, will be sure to take very good care of them. More

Helpful 0

Report | Print

Explorer- with LOVE Great Job Doug, Easy to work with, personal, yet professional, answered all my questions, listened and got to know me and what we were looking for. Great Job Doug, Easy to work with, personal, yet professional, answered all my questions, listened and got to know me and what we were looking for. Was patient with no high pressured sales. Brett -- very informative and personal. Knew the product and competition. Was able to answer all of my technical questions with easy. Also went out of his way to talk to us on our second and third visits, yet again no pressure, just interest in our situation. Mike - (Paperwork and Financial Guy) was very efficient yet extremely friendly, No pressure on Financing or extended warranties, Jerry --although not directly involved with this sale, he has done multiple work on my F150, 1990 Ford Pick up, The work done was excellent, and fairly priced.He was extremely helpful and recommending what was fixable and what was not cost effective. I sensed he put a little of his self into his work("Love")...........Thanks Jerry More

Helpful 0

Report | Print

Good job Doug Everyone was friendly and patient. Our salesman was Doug Stoltenberg. He picked up the phone every time I called and could answer my questions. He Everyone was friendly and patient. Our salesman was Doug Stoltenberg. He picked up the phone every time I called and could answer my questions. He helped us find all available rebates ect. More

Helpful 0

Report | Print

2018 Ford Fusion We honestly weren't looking to trade-in our 2013 Edge because we didn't think it was possible. We had made a bad purchase three years ago on that vehi We honestly weren't looking to trade-in our 2013 Edge because we didn't think it was possible. We had made a bad purchase three years ago on that vehicle, we overpaid and took out too long of a loan, funny enough we bought it at Dahl. We weren't happy with the purchase even though we liked the vehicle because we were upside down from the start and we had even made extra payments too!! BUT Dahl has been trying to make it right for us since they found out we were unhappy. We had bought our Nissan Titan from Doug back in May. He and Brenton worked out a great deal for us then. Fast forward to yesterday, when we got a call from Doug letting us know the trade in value on the Edge because we had brought it in for service the week before. This actually just rubbed salt on the wound because it made it glaringly obvious how upside-down we were on the loan. HOWEVER, Doug, Elias, and Brent went the extra mile yesterday to get us into a 2018 Ford Fusion so that we are no longer upside-down by over $6K! They gave us a little extra on the trade and found us a great vehicle with enough rebates to get us in better shape. Our payments are only slightly higher than they were on the Edge BUT we will pay off the loan in the same timeframe as our previous loan and it's a newer car so it'll hopefully have a better value when we trade it in so Doug put that on your calendar to call us when that time comes! It's not just the money though, there are some little things that will keep us coming back: 1) Dahl has been trying to make it right for us since they found out. I'm not sure most dealerships would even care. 2) Doug, Brenton, and Elias went the extra mile for us last night including staying late, moving our stuff from the Edge to the Fusion (sorry there was a lot of stuff), and Elias shared his Cheetos after we said we were hungry! I mean who does that?! Only a really awesome sales guy! 3) Terry the Finance guy! He has helped us with all three of the vehicles we purchased from Dahl. He is truly on top of his game and had everything ready to go for us last night so none of us had to stay any later than we already had! Thanks to all four of those guys for helping us out. I means so much more when companies try to make things right! More

Helpful 0

Report | Print

Better Got me out of a purchase of a dog suv. The Ford Edge previously purchased had too many bad points that were basic design faults( horrable steering, ro Got me out of a purchase of a dog suv. The Ford Edge previously purchased had too many bad points that were basic design faults( horrable steering, rough ride, poor vision to front due to stupid shape of hood, and numerus jap like (hi tech) features mostly useless. More

Helpful 0

Report | Print

Excellent Customer Service We were extremely happy with the service. Doug is very knowledgeable in with what he sells, and took the time to go through all our options......from We were extremely happy with the service. Doug is very knowledgeable in with what he sells, and took the time to go through all our options......from vehicle selection to financing. We will definitely go back. More

Helpful 0

Report | Print

Only stopped to check them out, left with a new car I stopped in to see what they were about since my brother has bought his last two vehicles from them and has had a great experience both times and als I stopped in to see what they were about since my brother has bought his last two vehicles from them and has had a great experience both times and also because the superb service I have received from their body shop, since the car I had before was totalled in an accident. I want really expecting to buy from them but the salesperson assigned to me, Doug, was very honest and up front. He worked diligently to get me the best deal and he did. I only expected to put in a used car and was able to get into a brand new 2018 at a great interest rate. The staff at Dahl ford truly go above and beyond to make sure you are 100% comfortable and satisfied with your purchase. More

Helpful 0

Report | Print

Good business I felt genuine, honest salesmanship at Dahl Ford. Very helpful, patient, and thorough. I believe I got a great deal. Thank you, Doug, Brenton, and Ter I felt genuine, honest salesmanship at Dahl Ford. Very helpful, patient, and thorough. I believe I got a great deal. Thank you, Doug, Brenton, and Terry! More

Helpful 0

Report | Print

Mutual patience Ike was very patient dealing with a an impatient customer. Would like to see the process streamlined for people paying cash. A little too much wasted Ike was very patient dealing with a an impatient customer. Would like to see the process streamlined for people paying cash. A little too much wasted time on my day off work. More

Helpful 0

Report | Print

Was just looking Was just seeing what kind of options and packages were available and the prices for those options. Never had a ford truck myself before had heard good Was just seeing what kind of options and packages were available and the prices for those options. Never had a ford truck myself before had heard good thing about the f150 eco. More

Helpful 0

Report | Print