Drew Bailey | Page 3
Service Advisor
Herb Chambers Ford of Braintree
75 Granite St
Braintree, MA 02184
117 Reviews
Write a Review117 Reviews of Drew Bailey
August 01, 2023
Drew, service adviser, addressed my needs, recalls, quickly and efficiently. He kept me updated on the status of the work and got me in and out quickly. quickly and efficiently. He kept me updated on the status of the work and got me in and out quickly. More
July 15, 2023
Friendly service department, make an appointment and be seen on time. Service completed and car returned as I left it. Will visit again. seen on time. Service completed and car returned as I left it. Will visit again. More
Other Employees Tagged: Daniel O'Leary, Casey Metherall, Paul Martin , Jay Larkin
June 29, 2023
Great service 7am appointment out in at 9am so was very happy and the guys are the best my guy Jack in service happy and the guys are the best my guy Jack in service More
Other Employees Tagged: Scott Lewis, Jack Nguyen, Paul Martin, Adam Smith , Jay Larkin
June 28, 2023
Drew Bailey did an excellent job and the technicians did great finding and correcting the issue. great finding and correcting the issue. More
Other Employees Tagged: Jack Nguyen, Paul Martin, Adam Smith , Jay Larkin
June 19, 2023
Great work excellent service amazing personal always left extremely satisfied. Probably why I bought two cars there. extremely satisfied. Probably why I bought two cars there. More
Other Employees Tagged: Jack Nguyen , Jay Larkin
June 17, 2023
Christopher was AMAZING. Effortless process, kindness, support, and all of my questions answered. Couldn’t be happier - would recommend him to anyone I know! Thanks! Effortless process, kindness, support, and all of my questions answered. Couldn’t be happier - would recommend him to anyone I know! Thanks! More
Other Employees Tagged: Brandon Williams, Nathaniel Gamble, Jessica Reed, Jillian McDermott , Christopher - 6/5 STARS!
June 06, 2023
Bad in communication, services bad and unprofessional, they replaced my rear camera with a cheap one. they replaced my rear camera with a cheap one. More
Other Employees Tagged: Jack Nguyen, Paul Martin, Adam Smith , Jay Larkin
June 04, 2023
So we had a trip home planned from Raynham MA to Brooklyn NY on a Friday evening when the 4WD Actuator failed on our 2007 F 150 which means that it would be stuck in 4 wheel drive so we couldn't go home. NY on a Friday evening when the 4WD Actuator failed on our 2007 F 150 which means that it would be stuck in 4 wheel drive so we couldn't go home. We got a hotel as it was already late and called Herb Chambers Ford Braintree Saturday AM 1st thing and spoke to the GM Scott Lewis who put us in touch with Drew Bailey in Service who said he would take us in immediately, however he was not sure they had a Actuator for a 2007 in stock and getting one, on a Saturday may be difficult. Enter Dan O'Leary the Part and Service Manager who said that he did not have one in stock but said he would do a search and would call us back. It was not 15 minutes later when he said he found one and to drive there which we did. Drew greeted us warmly and we were on our way home in 1 hour. Scott, Drew and Dan saved our weekend and we could not thank them enough! More
Other Employees Tagged: Scott Lewis , Dan O'Leary Part Manager