Drew Bailey
Drew Bailey at Herb Chambers Ford of Braintree
Refer Me

Drew Bailey | Page 3

Service Advisor

Herb Chambers Ford of Braintree

75 Granite St
Braintree, MA 02184

Contact Me
4.9
117 Reviews
4.9

117 Reviews

Write a Review

117 Reviews of Drew Bailey

August 01, 2023

Dealership Rating
Employee Rating

Drew, service adviser, addressed my needs, recalls, quickly and efficiently. He kept me updated on the status of the work and got me in and out quickly. More

by Satisfied customer
Workmanship
Service Communication
Recommend Dealer
Yes
Aug 01, 2023

Herb Chambers Ford of Braintree responded

We're glad to know that Drew and our team at Herb Chambers Ford of Braintree were able to assist you efficiently! We appreciate your feedback, and we'll be here if you need anything else in the future. - Herb Chambers Ford of Braintree

July 15, 2023

Dealership Rating
Employee Rating

Friendly service department, make an appointment and be seen on time. Service completed and car returned as I left it. Will visit again. More

by Barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel O'Leary, Casey Metherall, Paul Martin , Jay Larkin

Jul 18, 2023

Herb Chambers Ford of Braintree responded

Hey Barb, thank you for the kind words! We're delighted that our team provided friendly and efficient service. We appreciate your business and look forward to serving you again at Herb Chambers Ford of Braintree. Drive safely!

June 29, 2023

Dealership Rating
Employee Rating

Great service 7am appointment out in at 9am so was very happy and the guys are the best my guy Jack in service More

by vincelakessr
Sales Price Transparency
Recommend Dealer
Yes
Jun 30, 2023

Herb Chambers Ford of Braintree responded

Thank you for the great review! We're glad to hear that our Herb Chambers Ford of Braintree team provided you with excellent service and got you in and out efficiently. Jack is our valuable team member and will be happy to know this feedback. Drive safely, and we hope to see you again next time!

June 28, 2023

Dealership Rating
Employee Rating

Drew Bailey did an excellent job and the technicians did great finding and correcting the issue. More

by jrichardi0191
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jack Nguyen, Paul Martin, Adam Smith , Jay Larkin

Jun 29, 2023

Herb Chambers Ford of Braintree responded

Thank you for your feedback and kind words regarding Drew's excellent performance and successful resolution at Herb Chambers Ford of Braintree. We're thrilled to hear that our team met your expectations and delivered a satisfactory solution. We'll see you next time!

June 27, 2023

Dealership Rating
Employee Rating

Very pleased with the service at Herb Chambers Braintree, especially Drew at the svc desk. More

by marciadesigndetails
Service Price Transparency
Recommend Dealer
Yes
Jun 28, 2023

Herb Chambers Ford of Braintree responded

Thank you for the 5-star rating and review! We're happy to hear that Drew and our team provided unparalleled customer service during your visit. We'll see you at your next service visit!-The Herb Chambers Ford of Braintree Team

June 19, 2023

Dealership Rating
Employee Rating

Very helpful, from the service provider to the cashier. Nice people who know what they're doing. Consistently the best automotive service. More

by brensullivan
Service Price Transparency
Recommend Dealer
Yes
Jun 21, 2023

Herb Chambers Ford of Braintree responded

We're so glad to hear that you had a great experience at Herb Chambers Ford of Braintree! Thank you for taking the time to leave us such a positive review. We appreciate your business and look forward to serving you again in the future!

June 19, 2023

Dealership Rating
Employee Rating

Great work excellent service amazing personal always left extremely satisfied. Probably why I bought two cars there. More

by kill1977
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jack Nguyen , Jay Larkin

Jun 21, 2023

Herb Chambers Ford of Braintree responded

We're so glad to hear that you've had such a positive experience with our team at Herb Chambers Ford of Braintree! Thank you for choosing us not once, but twice. We appreciate your support and look forward to serving you again in the future. Drive safely!

June 17, 2023

Dealership Rating
Employee Rating

Christopher was AMAZING. Effortless process, kindness, support, and all of my questions answered. Couldn’t be happier - would recommend him to anyone I know! Thanks! More

by madelynpowers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Williams, Nathaniel Gamble, Jessica Reed, Jillian McDermott , Christopher - 6/5 STARS!

Jun 19, 2023

Herb Chambers Ford of Braintree responded

We're so glad to hear that Christopher provided you with such a fantastic experience at Herb Chambers Ford of Braintree! Thank you for taking the time to share your positive feedback, Madelyn. We appreciate your recommendation and hope to see you again in the future!

June 06, 2023

Dealership Rating
Employee Rating

Bad in communication, services bad and unprofessional, they replaced my rear camera with a cheap one. More

by jameslebreton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jack Nguyen, Paul Martin, Adam Smith , Jay Larkin

Jun 19, 2023

Herb Chambers Ford of Braintree responded

Thank you for sharing your review, James. We're concerned to learn of your negative experience and would like the opportunity to discuss this situation with you further. Thank you, Scott Lewis - General Manager - slewis@herbchambers.com

June 04, 2023

Dealership Rating
Employee Rating

So we had a trip home planned from Raynham MA to Brooklyn NY on a Friday evening when the 4WD Actuator failed on our 2007 F 150 which means that it would be stuck in 4 wheel drive so we couldn't go home. More

by Heidi & Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Lewis , Dan O'Leary Part Manager

Jun 07, 2023

Herb Chambers Ford of Braintree responded

We're glad to hear we helped resolve these issues with your Ford F-150 and saved your weekend, Heidi and Jay! We appreciate the recognition of Scott, Drew, and Dan's efforts to help you get back home over the weekend and hope the drive went smoothly! Take care, and don't hesitate to visit us again if you're in the area! Thank you! - Herb Chambers Ford of Braintree

Dealership Inventory (183 Vehicles)

new 2024 Ford Bronco car, priced at $45,935
2024 Ford Bronco
new
Cactus Gray exterior
10 speed automatic
4x4
new 2024 Ford Bronco car, priced at $64,325
2024 Ford Bronco
new
Carbonized Gray exterior
10 speed automatic
4x4
used 2022 Ford Bronco car, priced at $49,998
2022 Ford Bronco
used
Oxford White exterior
10 speed automatic
4x4
new 2023 Ford Bronco car, priced at $69,255
2023 Ford Bronco
new
Cactus Gray exterior
10 speed automatic
4x4
new 2024 Ford Bronco car, priced at $48,110
2024 Ford Bronco
new
Shadow Black exterior
7 speed manual
4x4
used 2023 Ford Bronco car, priced at $49,998
2023 Ford Bronco
used
Shadow Black exterior
10 speed automatic
4x4