Duane Hill
Duane Hill at Martin Chevrolet
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Duane Hill | Page 3

Service Manager

Martin Chevrolet

5220 Northwest Hwy
Crystal Lake, IL 60014

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4.7
175 Reviews

I've been working with General Motors as of August of 1979. Began my Career in the Janitorial and Prep side of the business at a Buick Dealership in Barrington, Illinois. I've worked my way up through the Body Shop, Quick Lube, Technician Apprenticeship, Parts Counter, Service Writer and then into Management of the Parts & Service Departments. Enjoying much success in all aspects of Dealership life. Even selling vehicles on days we had Special Events. In retrospect I've come to love what I do and the daily interactions with our Guests. Martin Chevrolet is a Dealership that has become my most prize position. We at Martin are a family, our every thought while providing "World Class Service" for our Guests is of compassion and that of solidarity for that purpose completely satisfying our them in every area of our Dealership.

Dealership Experience

11 yrs, 8 mos

Industry Experience

44 yrs, 3 mos

Specialties & Trainings

Fix Operations Management

Law Enforcement

4.7

175 Reviews

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175 Reviews of Duane Hill

August 27, 2024

Dealership Rating
Employee Rating

Very quick oil change, in and out within the hour they promised and not pushed to purchase anything additional. More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 09, 2024

Martin Chevrolet responded

Larry, Thank you for the 5 star review! It is great to hear everything was done quickly and to your satisfaction! If you're ever in need of more help, please let us know! - Martin Chevrolet

August 14, 2024

Dealership Rating
Employee Rating

Good man in service very easy to work with and makes it easy to get my oil change More

by fanellafamaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso, Blake Hill , Colin Bennett

Aug 19, 2024

Martin Chevrolet responded

Thank you for the 4-star rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! - Martin Chevrolet

July 31, 2024

Dealership Rating
Employee Rating

Car works great time frame was a little long and no loaner car was available More

by tankdogg57
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso, Blake Hill , Colin Bennett

Jul 31, 2024

Martin Chevrolet responded

Thanks so much for the awesome review! We always aim to be super quick, but sometimes doing things the right way takes a bit more time. We really appreciate your patience and can't wait to make your next visit to Martin Chevrolet even better! - Martin Chevrolet

June 18, 2024

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They followed through with everything they said they were going to do at the quoted price great dealership. I’ll always go there for service on my 2500 Silverado and my Corvette. More

by aspengregg
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso, Blake Hill , These are the employees I’ve dealt with

Jul 02, 2024

Martin Chevrolet responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any further questions, please give us a call. - Martin Chevrolet

June 16, 2024

Dealership Rating
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Great service and always friendly and helpful when We need something!! We are always treated well!¡ More

by petemax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso, Blake Hill , Colin Bennett

Jul 02, 2024

Martin Chevrolet responded

Thank you so much for your kind words about Martin Chevrolet! We're thrilled to hear from you. If there’s anything more we can assist you with, please don’t hesitate to reach out. We’re here to help and always happy to do so! - Martin Chevrolet

June 08, 2024

Dealership Rating
Employee Rating

I bought my car from Martin Chevrolet over five years ago. I bring it there for service always treated with respect like I’m a new customer. Thank you Martin Chevrolet. The service department is the best More

by DVGORSKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso, Blake Hill , Colin Bennett, Joey Simpson sales rep

Jun 21, 2024

Martin Chevrolet responded

Your satisfaction is our top priority. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! - Martin Chevrolet

June 06, 2024

Dealership Rating
Employee Rating

Very courteous and knowledgeable Customer Service. I like the fact that they wash your car and leave a water in the cup holder you to have on the way home. More

by katiam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, Blake Hill

Jun 21, 2024

Martin Chevrolet responded

Katiam, We really appreciate your positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Martin Chevrolet! - Martin Chevrolet

April 26, 2024

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Free lifetime oil changes is awesome. The money I have saved has really added up. They always provide great friendly service. More

by Matt
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
May 02, 2024

Martin Chevrolet responded

Matt, Thank you for the wonderful review! We're thrilled to hear that our lifetime free oil changes are saving you a ton of money. We look forward to serving you again in the future. Until then, take care and drive safely! - Martin Chevrolet

April 22, 2024

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Employee Rating

We always have great service. Our salesman Ed always does a great job and is very helpful. More

by Bcbirr
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Workmanship
Service Time
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Recommend Dealer
Yes
Apr 22, 2024

Martin Chevrolet responded

Thank you so much for visiting us at Martin Chevrolet! We're thrilled to hear that you had a wonderful experience. Your feedback means a lot to us! We can't wait to assist you again in the future. - Martin Chevrolet

April 10, 2024

Dealership Rating
Employee Rating

Spoke with Service Manager, Mr Hill, he is very professional and pleasant to deal with. More

by tjpoloway
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Martin Chevrolet responded

We're thrilled to hear that you had a great experience at Martin Chevrolet! It’s our goal to provide top-notch service, and we're glad that we met your expectations. If there's anything more we can do for you or any questions you might have, please don't hesitate to get in touch! - Martin Chevrolet

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