Eliza Soderberg

Extremely poor customer service. Dropped off truck in for routine service. Only 4,000 miles since last service so thought it to be routine and short. They were to call in an hour an Dropped off truck in for routine service. Only 4,000 miles since last service so thought it to be routine and short. They were to call in an hour and let me know what was needed. Finally got a text 6 hours later with a long list of extremely expensive items, including quote for a diagnostic? Even they supposedly did “multipoint check”. . But not enough time to do any of it. We drove from a long distance, so couldn’t leave it overnight. All the items listed were outrageously priced and several not needed…. More

by EGMENG Verified Customer Verified Customer

Helpful 0

Report | Print

It was a awesome experience, very fast maintenance, and also provide the shuttle for back and forth also provide the shuttle for back and forth More

by tony Verified Customer Verified Customer

Helpful 0

Report | Print

Seattle Jeep has quality service and they always get the job done in a timely fashion. job done in a timely fashion. More

by MERONTHEMODEL23 Verified Customer Verified Customer

Helpful 0

Report | Print

Sage and another employee were fantastic. We had an issue with finding the proprietary wheel nuts and worked with me until I gave up and they broke them. I really appreciated their help so I We had an issue with finding the proprietary wheel nuts and worked with me until I gave up and they broke them. I really appreciated their help so I could take my car home, repaired properly. More

by Olivander Verified Customer Verified Customer

Helpful 0

Report | Print

The service department is always efficient and helpful- that’s almost fifteen words, right? Thanks!! 🙏 that’s almost fifteen words, right? Thanks!! 🙏 More

by sapopaz Verified Customer Verified Customer

Helpful 0

Report | Print

Service department is always very helpful. Service advisors are always excellent! Any issues or concerns get resolved really well. One time a new employee left my engine cover off. Head of ser Service advisors are always excellent! Any issues or concerns get resolved really well. One time a new employee left my engine cover off. Head of service was on it and got it solved quick. Another time I was in for an all-dayer, lots of thing to get done. Service advisors (Eliza and Sage) were really super about making sure it was all done timely, but not rushed. Have worked with Noah many times, enough to be on a first name basis. I am really happy with them all, advisors and mechanics. More

by Geoff7272000 Verified Customer Verified Customer

Helpful 0

Report | Print

The staff is what makes the dealership the work. I keep taking my business here. I keep taking my business here. More

by jdrenguis Verified Customer Verified Customer

Helpful 0

Report | Print

Na na na na na na na na na na na na na na na More

by DMLPHARMD Verified Customer Verified Customer

Helpful 0

Report | Print

Eliza was very good and did an amazing job keeping updated on my Jeep. The great customer service is much appreciated.. updated on my Jeep. The great customer service is much appreciated.. More

by gberft Verified Customer Verified Customer

Helpful 0

Report | Print

Amazing staff and transparent wait times made my experience (with a 4 month old baby in tow) a breeze. experience (with a 4 month old baby in tow) a breeze. More

by GLD Verified Customer Verified Customer

Helpful 0

Report | Print