Sage Ellingson

Extremely poor customer service. Dropped off truck in for routine service. Only 4,000 miles since last service so thought it to be routine and short. They were to call in an hour an Dropped off truck in for routine service. Only 4,000 miles since last service so thought it to be routine and short. They were to call in an hour and let me know what was needed. Finally got a text 6 hours later with a long list of extremely expensive items, including quote for a diagnostic? Even they supposedly did “multipoint check”. . But not enough time to do any of it. We drove from a long distance, so couldn’t leave it overnight. All the items listed were outrageously priced and several not needed…. More

by EGMENG Verified Customer Verified Customer

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Sage has been fantastic. Quick to communicate and to understand my situation. I am frustrated that I brought my truck in for service, was charged $240 to have a check engin Quick to communicate and to understand my situation. I am frustrated that I brought my truck in for service, was charged $240 to have a check engine code read and tracked down, only to have the light come on again less than 10 miles from the service center. Now I have to carve out an hour in transit time alone to come back up to the shop to have it looked at again. More

by blainem Verified Customer Verified Customer

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Seattle Jeep has quality service and they always get the job done in a timely fashion. job done in a timely fashion. More

by MERONTHEMODEL23 Verified Customer Verified Customer

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Fantastic customer service, efficient and speedy vehicle service, trustworthy quality assurance. Sage was a huge help :) service, trustworthy quality assurance. Sage was a huge help :) More

by legomateo Verified Customer Verified Customer

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Sage and another employee were fantastic. We had an issue with finding the proprietary wheel nuts and worked with me until I gave up and they broke them. I really appreciated their help so I We had an issue with finding the proprietary wheel nuts and worked with me until I gave up and they broke them. I really appreciated their help so I could take my car home, repaired properly. More

by Olivander Verified Customer Verified Customer

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Sage was thorough, communicative, helpful - thank you Sage. I have appreciated interacting with you; made the process easy. Sage. I have appreciated interacting with you; made the process easy. More

by MARCANTHONY Verified Customer Verified Customer

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The staff is what makes the dealership the work. I keep taking my business here. I keep taking my business here. More

by jdrenguis Verified Customer Verified Customer

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Service department is always very helpful. Service advisors are always excellent! Any issues or concerns get resolved really well. One time a new employee left my engine cover off. Head of ser Service advisors are always excellent! Any issues or concerns get resolved really well. One time a new employee left my engine cover off. Head of service was on it and got it solved quick. Another time I was in for an all-dayer, lots of thing to get done. Service advisors (Eliza and Sage) were really super about making sure it was all done timely, but not rushed. Have worked with Noah many times, enough to be on a first name basis. I am really happy with them all, advisors and mechanics. More

by Geoff7272000 Verified Customer Verified Customer

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Na na na na na na na na na na na na na na na More

by DMLPHARMD Verified Customer Verified Customer

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Sage was super helpful and up front about the whole process, really appreciate her help! process, really appreciate her help! More

by kevin.g.corgan Verified Customer Verified Customer

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