Elizabeth French
Elizabeth French at Norm Reeves Honda Superstore North Richland Hills

Elizabeth French

Service Manager

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

Contact Me
4.5
220 Reviews

Dealership Experience

4 yrs, 7 mos

Industry Experience

19 yrs, 5 mos

4.5

220 Reviews

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220 Reviews of Elizabeth French

December 02, 2025

Dealership Rating
Employee Rating

excelente equipo de trabajo en todos los departamentos sin preferencia todos te atienden por igual More

by llorentealejandro332
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 03, 2025

Norm Reeves Honda Superstore North Richland Hills responded

¡Nos alegra escuchar tus amables palabras! Para nosotros es importante que todos los visitantes se sientan bienvenidos, así que nos alegra que hayas sentido ese cariño. ¡Vuelve a visitarnos cuando quieras!

November 25, 2025

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Employee Rating

Quick service. Had me in and out before the scheduled maintenance time. Will return again. More

by stokesjameel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Your experience shows that fast service doesn’t have to sacrifice friendliness. We’re thrilled we could get you in and out efficiently while keeping you smiling. Can’t wait to see you again!

November 14, 2025

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It was very good service and helpful . They were helping and fast service.I recommend people go over there and take service More

by Tejkhatiwada1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 17, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We’re so glad to hear you had a quick, helpful experience! Our team works hard to make service fast and easy, and we’re thrilled you’d recommend us. Next time, you can even take advantage of our Express Service to get in and out even faster!

November 07, 2025

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Very clean facility and courteous and friendly advisors. Reasonable timing and very informative about my vehicle More

by antone_87starks
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Garcia

Nov 10, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Antone, our team takes pride in keeping the facility welcoming and clean for every guest. Friendly advisors are here to provide all the information you need about your vehicle. We’re thrilled the timing and service met your expectations and appreciate your feedback!

November 04, 2025

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I brought my car in for service looking for a new service center for maintenance. The staff was polite and was quick to address any concerns I had, and really seemed to want to accommodate the customer and b More

by michael.d.choquette
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French

Nov 05, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Michael, from the way you describe it, your visit felt like checking into a first-class service lounge! Our team was thrilled to make you feel valued, comfortable, and ready for future journeys. We can’t wait to welcome you back for another smooth pit stop.

October 30, 2025

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Clean, nice salesman. No pressure to buy. Up front answers to questions. Would buy again. More

by rlkaveritt
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Recommend Dealer
Yes
Oct 31, 2025

Norm Reeves Honda Superstore North Richland Hills responded

It’s frightfully rare to have such a smooth experience, and we’re glad you did! Thanks for the kind words, and we’d love to see you again when it’s time for another spook-tacular deal.

October 23, 2025

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Employee Rating

Clean,fast,nice people,try there best to help you. there open on weekends and doing the week. More

by tonianelson955
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 24, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We’re happy to hear you had a great experience with our team and appreciated the convenience of our hours. We’d also love to learn more about how we can improve and make your next visit even better. Please feel free to reach out to our Service Manager, Richard Meneely, at richard.meneely@normreeves.com directly so we can continue to grow from your feedback.

September 30, 2025

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Anytime I visit no matter the issue i always leave happy with all questions answered! More

by Pretty_Nikol
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zackary Frausto

Sep 30, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Leaving with all questions answered and a smile? That’s the kind of quest we love helping our customers complete! Thank you so much for letting us be your guide, and if you think of anything else we can do for you, just let us know.

September 16, 2025

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Great work on my car, I was kept informed the entire time of what was going on. More

by Oliviawilsonnw14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Wright

Sep 17, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thank you, Olivia! We love that you felt fully informed throughout the service process! Knowing what’s happening at every step makes things easier, and we’re glad our team kept you in the loop. Thanks for trusting us with your car!

September 15, 2025

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Employee Rating

Very friendly environment thr Advisor made sure I understood anything that was being dont to my car or wanted to be done. More

by Rileydurrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Friendly environment? Check! ✅ Advisor guidance? Double check! ✅ We’re so glad the team made your service experience easy and comfortable.

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